2010 TOYOTA VENZA — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 10
- Fires 3
- Injuries 7
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| VEHICLE SPEED CONTROL | 11 | 13.9% | 2 crashes · 0 fires |
| ELECTRICAL SYSTEM | 8 | 10.1% | 0 crashes · 0 fires |
| POWER TRAIN | 6 | 7.6% | 1 crashes · 0 fires |
| STRUCTURE | 6 | 7.6% | 0 crashes · 0 fires |
| AIR BAGS | 4 | 5.1% | 3 crashes · 0 fires |
| SERVICE BRAKES | 4 | 5.1% | 2 crashes · 0 fires |
| ENGINE | 3 | 3.8% | 0 crashes · 0 fires |
| VISIBILITY | 3 | 3.8% | 0 crashes · 0 fires |
| EXTERIOR LIGHTING | 2 | 2.5% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 40 | 50.6% | 4 crashes · 2 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 13V014000 was reported 798 days after the first earlier complaint mapped to its component.
- Campaign 13V123000 was reported 1,160 days after the first earlier complaint mapped to its component.
- Campaign 14V743000 was reported 1,749 days after the first earlier complaint mapped to its component.
- Campaign 16V396000 was reported 2,310 days after the first earlier complaint mapped to its component.
- Campaign 21V257000 was reported 3,807 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2010-Q1 | Owner reports | 7 | |
| 2010-Q2 | Owner reports | 3 | |
| 2010-Q3 | Owner reports | 6 | |
| 2010-Q4 | Owner reports | 3 | |
| 2011-Q1 | Owner reports | 2 | |
| 2011-Q2 | Owner reports | 1 | |
| 2011-Q3 | Owner reports | 1 | |
| 2012-Q2 | Owner reports | 1 | |
| 2012-Q4 | Owner reports | 3 | |
| 2013-Q1 | Owner reports | 2 | |
| 2013-Q2 | Owner reports | 1 | |
| 2013-Q4 | Owner reports | 1 | |
| 2014-Q1 | Owner reports | 2 | |
| 2014-Q2 | Owner reports | 2 | |
| 2014-Q3 | Owner reports | 1 | |
| 2015-Q1 | Owner reports | 1 | |
| 2015-Q3 | Owner reports | 2 | |
| 2015-Q4 | Owner reports | 1 | |
| 2016-Q1 | Owner reports | 3 | |
| 2016-Q2 | Owner reports | 1 | |
| 2016-Q3 | Owner reports | 1 | |
| 2016-Q4 | Owner reports | 1 | |
| 2017-Q1 | Owner reports | 1 | |
| 2017-Q2 | Owner reports | 4 | |
| 2017-Q4 | Owner reports | 1 | |
| 2018-Q1 | Owner reports | 2 | |
| 2018-Q2 | Owner reports | 2 | |
| 2018-Q4 | Owner reports | 1 | |
| 2019-Q3 | Owner reports | 3 | |
| 2020-Q1 | Owner reports | 1 | |
| 2020-Q2 | Owner reports | 1 | |
| 2020-Q3 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 1 | |
| 2021-Q3 | Owner reports | 2 | |
| 2022-Q1 | Owner reports | 2 | |
| 2022-Q2 | Owner reports | 1 | |
| 2022-Q3 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 2 | |
| 2024-Q1 | Owner reports | 1 | |
| 2024-Q3 | Owner reports | 2 | |
| 2025-Q3 | Owner reports | 1 | |
| 2025-Q4 | Owner reports | 1 | |
| 2026-Q2 | Owner reports | 1 | |
| Recall campaign | 1 | 10V023000 | |
| Recall campaign | 1 | 10V035000 | |
| Recall campaign | 1 | 10V036000 | |
| Recall campaign | 1 | 12V091000 | |
| Recall campaign | 1 | 13V014000 | |
| Recall campaign | 1 | 13V123000 | |
| Recall campaign | 1 | 14V743000 | |
| Recall campaign | 1 | 16V396000 | |
| Recall campaign | 1 | 21V257000 |
Safety Recalls (9)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 10V023000
- Report date
- Component:
- VEHICLE SPEED CONTROL
- Consequence:
- A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
- Remedy:
- TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
-
Manufacturer action
Recall campaign 10V035000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
- Remedy:
- DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
-
Manufacturer action
Recall campaign 10V036000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
- Remedy:
- DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
-
Manufacturer action
Recall campaign 12V091000
- Report date
- Component:
- EXTERIOR LIGHTING
- Consequence:
- INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
- Remedy:
- TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
-
Manufacturer action
Recall campaign 13V014000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy:
- Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
-
Manufacturer action
Recall campaign 13V123000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
- Remedy:
- Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
-
Manufacturer action
Recall campaign 14V743000
- Report date
- Component:
- SEATS
- Consequence:
- Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
- Remedy:
- SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
-
Manufacturer action
Recall campaign 16V396000
- Report date
- Component:
- SEATS
- Consequence:
- If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
- Remedy:
- SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
-
Manufacturer action
Recall campaign 21V257000
- Report date
- Component:
- AIR BAGS
- Consequence:
- Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
- Remedy:
- Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.