2013 TOYOTA VENZA — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 13V123000 was reported 92 days after the first earlier complaint mapped to its component.
• Campaign 21V257000 was reported 2,336 days after the first earlier complaint mapped to its component.

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 13V014000

   Report date

   Jan 16, 2013

   Component:

   AIR BAGS

   Consequence:

   If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

   Remedy:

   Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 13V123000

   Report date

   Apr 9, 2013

   Component:

   EQUIPMENT

   Consequence:

   An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

   Remedy:

   Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 13V442000

   Report date

   Oct 17, 2013

   Component:

   Not available in the source record

   Consequence:

   A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.

   Remedy:

   Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 21V257000

   Report date

   Apr 13, 2021

   Component:

   AIR BAGS

   Consequence:

   Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.

   Remedy:

   Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.

   View authoritative NHTSA record →