2012 TOYOTA VENZA — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 6
- Fires 0
- Injuries 6
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| AIR BAGS | 8 | 32.0% | 3 crashes · 0 fires |
| STRUCTURE | 4 | 16.0% | 0 crashes · 0 fires |
| VISIBILITY | 4 | 16.0% | 0 crashes · 0 fires |
| ENGINE | 1 | 4.0% | 0 crashes · 0 fires |
| FUEL SYSTEM | 1 | 4.0% | 0 crashes · 0 fires |
| POWER TRAIN | 1 | 4.0% | 0 crashes · 0 fires |
| SEAT BELTS | 1 | 4.0% | 1 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 1 | 4.0% | 1 crashes · 0 fires |
| UNKNOWN OR OTHER | 6 | 24.0% | 1 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 21V257000 was reported 2,743 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2013-Q2 | Owner reports | 1 | |
| 2013-Q4 | Owner reports | 1 | |
| 2014-Q1 | Owner reports | 2 | |
| 2014-Q2 | Owner reports | 1 | |
| 2015-Q2 | Owner reports | 1 | |
| 2016-Q3 | Owner reports | 1 | |
| 2017-Q1 | Owner reports | 1 | |
| 2017-Q2 | Owner reports | 1 | |
| 2017-Q3 | Owner reports | 1 | |
| 2018-Q1 | Owner reports | 1 | |
| 2018-Q2 | Owner reports | 2 | |
| 2018-Q4 | Owner reports | 1 | |
| 2019-Q4 | Owner reports | 1 | |
| 2020-Q1 | Owner reports | 1 | |
| 2020-Q2 | Owner reports | 1 | |
| 2020-Q3 | Owner reports | 1 | |
| 2021-Q1 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 3 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 1 | |
| 2025-Q3 | Owner reports | 1 | |
| Recall campaign | 1 | 13V014000 | |
| Recall campaign | 1 | 13V123000 | |
| Recall campaign | 1 | 13V442000 | |
| Recall campaign | 1 | 21V257000 |
Safety Recalls (4)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 13V014000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy:
- Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
-
Manufacturer action
Recall campaign 13V123000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
- Remedy:
- Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
-
Manufacturer action
Recall campaign 13V442000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A short circuit may cause the air bags to become disabled or inadvertently deploy. An inadvertent airbag deployment can increase the risk of injury or the possibility of a crash. An inoperative airbag can increase the risk of injury in a severe crash. The power steering assist could also become inoperable resulting in increased steering effort and can increase the risk of a crash at low speeds.
- Remedy:
- Toyota will notify owners, and dealers will seal the air conditioning condenser unit housing and install a protective cover on the airbag control module, free of charge. The recall began on February 5, 2014. Owners may contact Toyota at 1-800-331-4331.
-
Manufacturer action
Recall campaign 21V257000
- Report date
- Component:
- AIR BAGS
- Consequence:
- Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
- Remedy:
- Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.