2023 VOLKSWAGEN ATLAS — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 4
- Fires 0
- Injuries 6
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ENGINE | 22 | 17.7% | 0 crashes · 0 fires |
| AIR BAGS | 20 | 16.1% | 2 crashes · 0 fires |
| ELECTRICAL SYSTEM | 14 | 11.3% | 0 crashes · 0 fires |
| EXTERIOR LIGHTING | 12 | 9.7% | 0 crashes · 0 fires |
| FUEL SYSTEM | 8 | 6.5% | 0 crashes · 0 fires |
| SERVICE BRAKES | 8 | 6.5% | 0 crashes · 0 fires |
| FORWARD COLLISION AVOIDANCE | 6 | 4.8% | 0 crashes · 0 fires |
| POWER TRAIN | 4 | 3.2% | 0 crashes · 0 fires |
| BACK OVER PREVENTION | 2 | 1.6% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 35 | 28.2% | 1 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 24V464000 was reported 477 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 4 | |
| 2023-Q2 | Owner reports | 4 | |
| 2023-Q3 | Owner reports | 8 | |
| 2023-Q4 | Owner reports | 5 | |
| 2024-Q1 | Owner reports | 3 | |
| 2024-Q2 | Owner reports | 10 | |
| 2024-Q3 | Owner reports | 16 | |
| 2024-Q4 | Owner reports | 13 | |
| 2025-Q1 | Owner reports | 12 | |
| 2025-Q2 | Owner reports | 5 | |
| 2025-Q3 | Owner reports | 9 | |
| 2025-Q4 | Owner reports | 3 | |
| 2026-Q1 | Owner reports | 9 | |
| 2026-Q2 | Owner reports | 11 | |
| 2026-Q3 | Owner reports | 11 | |
| Recall campaign | 1 | 22V152000 | |
| Recall campaign | 1 | 22V718000 | |
| Recall campaign | 1 | 22V753000 | |
| Recall campaign | 1 | 24V464000 | |
| Recall campaign | 1 | 25V434000 | |
| Defect investigation | 1 | PE23017 |
Safety Recalls (5)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 22V152000
- Report date
- Component:
- AIR BAGS
- Consequence:
- A delayed air bag deployment can increase the risk of injury.
- Remedy:
- Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
-
Manufacturer action
Recall campaign 22V718000
- Report date
- Component:
- SERVICE BRAKES, HYDRAULIC
- Consequence:
- A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
- Remedy:
- Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
-
Manufacturer action
Recall campaign 22V753000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
- Remedy:
- Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
-
Manufacturer action
Recall campaign 24V464000
- Report date
- Component:
- AIR BAGS
- Consequence:
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy:
- Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
-
Manufacturer action
Recall campaign 25V434000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A loss of vehicle control increases the risk of a crash.
- Remedy:
- Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.