2024 VOLKSWAGEN ATLAS — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 164 complaints · 8 recalls
Most-reported system: FORWARD COLLISION AVOIDANCE (22 complaints · 13.4%)
Safety signals:
  • Crashes 6
  • Fires 2
  • Injuries 9
  • Deaths 0
Compare with 2023 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FORWARD COLLISION AVOIDANCE appears in 22 of 164 owner complaints (13.4%) in this vehicle snapshot. FORWARD COLLISION AVOIDANCE: 22 complaints, 13.4% of reports FORWARD COLLISION AVOIDANCE 22 · 13.4% SERVICE BRAKES: 21 complaints, 12.8% of reports SERVICE BRAKES 21 · 12.8% ENGINE: 19 complaints, 11.6% of reports ENGINE 19 · 11.6% · 1 fire reports ELECTRICAL SYSTEM: 18 complaints, 11.0% of reports ELECTRICAL SYSTEM 18 · 11.0% · 1 fire reports POWER TRAIN: 13 complaints, 7.9% of reports POWER TRAIN 13 · 7.9% · 2 crash reports AIR BAGS: 8 complaints, 4.9% of reports AIR BAGS 8 · 4.9% · 2 crash reports VISIBILITY: 7 complaints, 4.3% of reports VISIBILITY 7 · 4.3% BACK OVER PREVENTION: 5 complaints, 3.1% of reports BACK OVER PREVENTION 5 · 3.1% EXTERIOR LIGHTING: 5 complaints, 3.1% of reports EXTERIOR LIGHTING 5 · 3.1% UNKNOWN OR OTHER: 65 complaints, 39.6% of reports UNKNOWN OR OTHER 65 · 39.6% · 3 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FORWARD COLLISION AVOIDANCE 22 13.4% 0 crashes · 0 fires
SERVICE BRAKES 21 12.8% 0 crashes · 0 fires
ENGINE 19 11.6% 0 crashes · 1 fires
ELECTRICAL SYSTEM 18 11.0% 0 crashes · 1 fires
POWER TRAIN 13 7.9% 2 crashes · 0 fires
AIR BAGS 8 4.9% 2 crashes · 0 fires
VISIBILITY 7 4.3% 0 crashes · 0 fires
BACK OVER PREVENTION 5 3.1% 0 crashes · 0 fires
EXTERIOR LIGHTING 5 3.1% 0 crashes · 0 fires
UNKNOWN OR OTHER 65 39.6% 3 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2023; the first recall shown was reported in Aug 2023. 2023-Q4: 3 owner reports 3 2024-Q1: 6 owner reports 6 2024-Q2: 6 owner reports 6 2024-Q3: 16 owner reports 16 2024-Q4: 22 owner reports 22 2025-Q1: 24 owner reports 24 2025-Q2: 11 owner reports 11 2025-Q3: 9 owner reports 9 2025-Q4: 28 owner reports 28 2026-Q1: 14 owner reports 14 2026-Q2: 13 owner reports 13 2026-Q3: 12 owner reports 12 Owner reports Aug 2023 Jul 2026 Recall campaign 23V593000 ◆ Recall campaign 23V593000 Recall campaign 24V464000 ◆ Recall campaign 24V464000 Recall campaign 24V480000 ◆ Recall campaign 24V480000 Recall campaign 24V723000 ◆ Recall campaign 24V723000 Recall campaign 25V100000 ◆ Recall campaign 25V100000 Recall campaign 25V334000 ◆ Recall campaign 25V334000 Recall campaign 25V434000 ◆ Recall campaign 25V434000 Recall campaign 26V473000 ◆ Recall campaign 26V473000
  • Campaign 25V334000 was reported 217 days after the first earlier complaint mapped to its component.
  • Campaign 26V473000 was reported 644 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2023-Q4 Owner reports 3
2024-Q1 Owner reports 6
2024-Q2 Owner reports 6
2024-Q3 Owner reports 16
2024-Q4 Owner reports 22
2025-Q1 Owner reports 24
2025-Q2 Owner reports 11
2025-Q3 Owner reports 9
2025-Q4 Owner reports 28
2026-Q1 Owner reports 14
2026-Q2 Owner reports 13
2026-Q3 Owner reports 12
Recall campaign 1 23V593000
Recall campaign 1 24V464000
Recall campaign 1 24V480000
Recall campaign 1 24V723000
Recall campaign 1 25V100000
Recall campaign 1 25V334000
Recall campaign 1 25V434000
Recall campaign 1 26V473000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (8)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 23V593000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.
    Remedy:
    Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 24V464000

    Report date
    Component:
    AIR BAGS
    Consequence:
    A deactivated passenger air bag increases the risk of injury during a crash.
    Remedy:
    Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 24V480000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
    Remedy:
    Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 24V723000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.
    Remedy:
    Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 25V100000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
    Remedy:
    Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 25V334000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 25V434000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A loss of vehicle control increases the risk of a crash.
    Remedy:
    Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 26V473000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 164 complaints · page 1 of 7

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources