2000 VOLKSWAGEN JETTA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 427 complaints · 5 recalls
Most-reported system: ENGINE (94 complaints · 22.0%)
Safety signals:
  • Crashes 26
  • Fires 13
  • Injuries 35
  • Deaths 2
Compare with 1999 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 94 of 427 owner complaints (22.0%) in this vehicle snapshot. ENGINE: 94 complaints, 22.0% of reports ENGINE 94 · 22.0% · 9 fire reports VISIBILITY: 63 complaints, 14.8% of reports VISIBILITY 63 · 14.8% ELECTRICAL SYSTEM: 40 complaints, 9.4% of reports ELECTRICAL SYSTEM 40 · 9.4% · 1 crash reports 2 fire reports AIR BAGS: 37 complaints, 8.7% of reports AIR BAGS 37 · 8.7% · 21 crash reports POWER TRAIN: 30 complaints, 7.0% of reports POWER TRAIN 30 · 7.0% SERVICE BRAKES: 30 complaints, 7.0% of reports SERVICE BRAKES 30 · 7.0% · 1 crash reports EXTERIOR LIGHTING: 27 complaints, 6.3% of reports EXTERIOR LIGHTING 27 · 6.3% FUEL SYSTEM: 17 complaints, 4.0% of reports FUEL SYSTEM 17 · 4.0% STRUCTURE: 13 complaints, 3.0% of reports STRUCTURE 13 · 3.0% UNKNOWN OR OTHER: 331 complaints, 77.5% of reports UNKNOWN OR OTHER 331 · 77.5% · 23 crash reports 7 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 94 22.0% 0 crashes · 9 fires
VISIBILITY 63 14.8% 0 crashes · 0 fires
ELECTRICAL SYSTEM 40 9.4% 1 crashes · 2 fires
AIR BAGS 37 8.7% 21 crashes · 0 fires
POWER TRAIN 30 7.0% 0 crashes · 0 fires
SERVICE BRAKES 30 7.0% 1 crashes · 0 fires
EXTERIOR LIGHTING 27 6.3% 0 crashes · 0 fires
FUEL SYSTEM 17 4.0% 0 crashes · 0 fires
STRUCTURE 13 3.0% 0 crashes · 0 fires
UNKNOWN OR OTHER 331 77.5% 23 crashes · 7 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 1999; the first recall shown was reported in Sep 2002. 1999-Q3: 1 owner reports 1 1999-Q4: 2 owner reports 2 2000-Q1: 5 owner reports 5 2000-Q2: 2 owner reports 2 2000-Q3: 20 owner reports 20 2000-Q4: 7 owner reports 7 2001-Q1: 21 owner reports 21 2001-Q2: 16 owner reports 16 2001-Q3: 24 owner reports 24 2001-Q4: 9 owner reports 9 2002-Q1: 14 owner reports 14 2002-Q2: 21 owner reports 21 2002-Q3: 29 owner reports 29 2002-Q4: 17 owner reports 17 2003-Q1: 9 owner reports 9 2003-Q2: 9 owner reports 9 2003-Q3: 23 owner reports 23 2003-Q4: 18 owner reports 18 2004-Q1: 18 owner reports 18 2004-Q2: 15 owner reports 15 2004-Q3: 17 owner reports 17 2004-Q4: 16 owner reports 16 2005-Q1: 9 owner reports 9 2005-Q2: 7 owner reports 7 2005-Q3: 11 owner reports 11 2005-Q4: 6 owner reports 6 2006-Q1: 7 owner reports 7 2006-Q2: 2 owner reports 2 2006-Q3: 5 owner reports 5 2006-Q4: 2 owner reports 2 2007-Q1: 2 owner reports 2 2007-Q2: 2 owner reports 2 2007-Q3: 3 owner reports 3 2007-Q4: 4 owner reports 4 2008-Q1: 4 owner reports 4 2008-Q2: 4 owner reports 4 2008-Q3: 3 owner reports 3 2008-Q4: 2 owner reports 2 2009-Q1: 7 owner reports 7 2009-Q2: 1 owner reports 1 2009-Q3: 1 owner reports 1 2009-Q4: 3 owner reports 3 2010-Q1: 2 owner reports 2 2010-Q3: 3 owner reports 3 2010-Q4: 2 owner reports 2 2011-Q1: 1 owner reports 1 2011-Q2: 2 owner reports 2 2011-Q3: 1 owner reports 1 2012-Q1: 1 owner reports 1 2012-Q2: 1 owner reports 1 2012-Q4: 1 owner reports 1 2013-Q2: 2 owner reports 2 2014-Q2: 2 owner reports 2 2014-Q3: 1 owner reports 1 2015-Q1: 1 owner reports 1 2016-Q1: 1 owner reports 1 2016-Q2: 1 owner reports 1 2016-Q4: 1 owner reports 1 2017-Q1: 1 owner reports 1 2018-Q2: 1 owner reports 1 2018-Q3: 1 owner reports 1 2019-Q3: 1 owner reports 1 2020-Q3: 1 owner reports 1 2024-Q4: 1 owner reports 1 Owner reports Jul 1999 Oct 2024 Recall campaign 02V244000 ◆ Recall campaign 02V244000 Recall campaign 04V096000 ◆ Recall campaign 04V096000 Recall campaign 04V584000 ◆ Recall campaign 04V584000 Recall campaign 06V183000 ◆ Recall campaign 06V183000 Recall campaign 14E007000 ◆ Recall campaign 14E007000 Investigation PE00033 ● Investigation PE00033 Investigation EA00028 ● Investigation EA00028 Investigation RQ03010 ● Investigation RQ03010 Investigation PE04073 ● Investigation PE04073 Investigation DP05004 ● Investigation DP05004 Investigation RQ06004 ● Investigation RQ06004
  • Campaign 02V244000 was reported 1,085 days after the first earlier complaint mapped to its component.
  • Campaign 04V096000 was reported 1,472 days after the first earlier complaint mapped to its component.
  • Campaign 04V584000 was reported 1,772 days after the first earlier complaint mapped to its component.
  • Campaign 06V183000 was reported 2,296 days after the first earlier complaint mapped to its component.
  • Campaign 14E007000 was reported 5,214 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
1999-Q3 Owner reports 1
1999-Q4 Owner reports 2
2000-Q1 Owner reports 5
2000-Q2 Owner reports 2
2000-Q3 Owner reports 20
2000-Q4 Owner reports 7
2001-Q1 Owner reports 21
2001-Q2 Owner reports 16
2001-Q3 Owner reports 24
2001-Q4 Owner reports 9
2002-Q1 Owner reports 14
2002-Q2 Owner reports 21
2002-Q3 Owner reports 29
2002-Q4 Owner reports 17
2003-Q1 Owner reports 9
2003-Q2 Owner reports 9
2003-Q3 Owner reports 23
2003-Q4 Owner reports 18
2004-Q1 Owner reports 18
2004-Q2 Owner reports 15
2004-Q3 Owner reports 17
2004-Q4 Owner reports 16
2005-Q1 Owner reports 9
2005-Q2 Owner reports 7
2005-Q3 Owner reports 11
2005-Q4 Owner reports 6
2006-Q1 Owner reports 7
2006-Q2 Owner reports 2
2006-Q3 Owner reports 5
2006-Q4 Owner reports 2
2007-Q1 Owner reports 2
2007-Q2 Owner reports 2
2007-Q3 Owner reports 3
2007-Q4 Owner reports 4
2008-Q1 Owner reports 4
2008-Q2 Owner reports 4
2008-Q3 Owner reports 3
2008-Q4 Owner reports 2
2009-Q1 Owner reports 7
2009-Q2 Owner reports 1
2009-Q3 Owner reports 1
2009-Q4 Owner reports 3
2010-Q1 Owner reports 2
2010-Q3 Owner reports 3
2010-Q4 Owner reports 2
2011-Q1 Owner reports 1
2011-Q2 Owner reports 2
2011-Q3 Owner reports 1
2012-Q1 Owner reports 1
2012-Q2 Owner reports 1
2012-Q4 Owner reports 1
2013-Q2 Owner reports 2
2014-Q2 Owner reports 2
2014-Q3 Owner reports 1
2015-Q1 Owner reports 1
2016-Q1 Owner reports 1
2016-Q2 Owner reports 1
2016-Q4 Owner reports 1
2017-Q1 Owner reports 1
2018-Q2 Owner reports 1
2018-Q3 Owner reports 1
2019-Q3 Owner reports 1
2020-Q3 Owner reports 1
2024-Q4 Owner reports 1
Recall campaign 1 02V244000
Recall campaign 1 04V096000
Recall campaign 1 04V584000
Recall campaign 1 06V183000
Recall campaign 1 14E007000
Defect investigation 1 PE00033
Defect investigation 1 EA00028
Defect investigation 1 RQ03010
Defect investigation 1 PE04073
Defect investigation 1 DP05004
Defect investigation 1 RQ06004
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 02V244000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
    Remedy:
    OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 04V096000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
    Remedy:
    THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 04V584000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
    Remedy:
    DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 06V183000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
    Remedy:
    DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 14E007000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
    Remedy:
    Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 427 complaints · page 1 of 18

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources