2009 VOLKSWAGEN JETTA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 884 complaints · 7 recalls
Most-reported system: FUEL SYSTEM (268 complaints · 30.3%)
Safety signals:
  • Crashes 31
  • Fires 8
  • Injuries 17
  • Deaths 0
Compare with 2008 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 268 of 884 owner complaints (30.3%) in this vehicle snapshot. FUEL SYSTEM: 268 complaints, 30.3% of reports FUEL SYSTEM 268 · 30.3% · 3 fire reports POWER TRAIN: 118 complaints, 13.4% of reports POWER TRAIN 118 · 13.4% · 2 crash reports SERVICE BRAKES: 113 complaints, 12.8% of reports SERVICE BRAKES 113 · 12.8% · 6 crash reports 1 fire reports ENGINE: 107 complaints, 12.1% of reports ENGINE 107 · 12.1% · 1 crash reports 2 fire reports ELECTRICAL SYSTEM: 56 complaints, 6.3% of reports ELECTRICAL SYSTEM 56 · 6.3% AIR BAGS: 27 complaints, 3.1% of reports AIR BAGS 27 · 3.1% · 9 crash reports 1 fire reports EXTERIOR LIGHTING: 22 complaints, 2.5% of reports EXTERIOR LIGHTING 22 · 2.5% VEHICLE SPEED CONTROL: 22 complaints, 2.5% of reports VEHICLE SPEED CONTROL 22 · 2.5% · 3 crash reports STEERING: 21 complaints, 2.4% of reports STEERING 21 · 2.4% · 2 crash reports UNKNOWN OR OTHER: 414 complaints, 46.8% of reports UNKNOWN OR OTHER 414 · 46.8% · 11 crash reports 3 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 268 30.3% 0 crashes · 3 fires
POWER TRAIN 118 13.4% 2 crashes · 0 fires
SERVICE BRAKES 113 12.8% 6 crashes · 1 fires
ENGINE 107 12.1% 1 crashes · 2 fires
ELECTRICAL SYSTEM 56 6.3% 0 crashes · 0 fires
AIR BAGS 27 3.1% 9 crashes · 1 fires
EXTERIOR LIGHTING 22 2.5% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 22 2.5% 3 crashes · 0 fires
STEERING 21 2.4% 2 crashes · 0 fires
UNKNOWN OR OTHER 414 46.8% 11 crashes · 3 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2008; the first recall shown was reported in May 2009. 2008-Q3: 1 owner reports 1 2009-Q1: 1 owner reports 1 2009-Q2: 12 owner reports 12 2009-Q3: 52 owner reports 52 2009-Q4: 13 owner reports 13 2010-Q1: 14 owner reports 14 2010-Q2: 7 owner reports 7 2010-Q3: 45 owner reports 45 2010-Q4: 26 owner reports 26 2011-Q1: 43 owner reports 43 2011-Q2: 28 owner reports 28 2011-Q3: 20 owner reports 20 2011-Q4: 28 owner reports 28 2012-Q1: 13 owner reports 13 2012-Q2: 17 owner reports 17 2012-Q3: 32 owner reports 32 2012-Q4: 24 owner reports 24 2013-Q1: 21 owner reports 21 2013-Q2: 17 owner reports 17 2013-Q3: 20 owner reports 20 2013-Q4: 21 owner reports 21 2014-Q1: 25 owner reports 25 2014-Q2: 23 owner reports 23 2014-Q3: 20 owner reports 20 2014-Q4: 26 owner reports 26 2015-Q1: 23 owner reports 23 2015-Q2: 12 owner reports 12 2015-Q3: 23 owner reports 23 2015-Q4: 15 owner reports 15 2016-Q1: 14 owner reports 14 2016-Q2: 8 owner reports 8 2016-Q3: 10 owner reports 10 2016-Q4: 14 owner reports 14 2017-Q1: 26 owner reports 26 2017-Q2: 14 owner reports 14 2017-Q3: 15 owner reports 15 2017-Q4: 6 owner reports 6 2018-Q1: 15 owner reports 15 2018-Q2: 7 owner reports 7 2018-Q3: 15 owner reports 15 2018-Q4: 5 owner reports 5 2019-Q1: 13 owner reports 13 2019-Q2: 9 owner reports 9 2019-Q3: 14 owner reports 14 2019-Q4: 14 owner reports 14 2020-Q1: 6 owner reports 6 2020-Q2: 2 owner reports 2 2020-Q3: 4 owner reports 4 2020-Q4: 7 owner reports 7 2021-Q1: 4 owner reports 4 2021-Q2: 3 owner reports 3 2021-Q3: 5 owner reports 5 2021-Q4: 3 owner reports 3 2022-Q1: 6 owner reports 6 2022-Q2: 2 owner reports 2 2022-Q3: 1 owner reports 1 2022-Q4: 2 owner reports 2 2023-Q1: 2 owner reports 2 2023-Q2: 1 owner reports 1 2023-Q3: 3 owner reports 3 2023-Q4: 1 owner reports 1 2024-Q1: 2 owner reports 2 2024-Q3: 2 owner reports 2 2024-Q4: 2 owner reports 2 2025-Q1: 1 owner reports 1 2025-Q2: 1 owner reports 1 2025-Q3: 1 owner reports 1 2026-Q1: 1 owner reports 1 2026-Q2: 1 owner reports 1 Owner reports Jul 2008 Apr 2026 Recall campaign 09V164000 ◆ Recall campaign 09V164000 Recall campaign 09V333000 ◆ Recall campaign 09V333000 Recall campaign 10V621000 ◆ Recall campaign 10V621000 Recall campaign 11V490000 ◆ Recall campaign 11V490000 Recall campaign 16V913000 ◆ Recall campaign 16V913000 Recall campaign 19V679000 ◆ Recall campaign 19V679000 Recall campaign 20E064000 ◆ Recall campaign 20E064000 Investigation PE09035 ● Investigation PE09035 Investigation PE10034 ● Investigation PE10034 Investigation EA11003 ● Investigation EA11003 Investigation PE11023 ● Investigation PE11023 Investigation EA18003 ● Investigation EA18003
  • Campaign 09V164000 was reported 48 days after the first earlier complaint mapped to its component.
  • Campaign 09V333000 was reported 141 days after the first earlier complaint mapped to its component.
  • Campaign 10V621000 was reported 540 days after the first earlier complaint mapped to its component.
  • Campaign 20E064000 was reported 4,221 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2008-Q3 Owner reports 1
2009-Q1 Owner reports 1
2009-Q2 Owner reports 12
2009-Q3 Owner reports 52
2009-Q4 Owner reports 13
2010-Q1 Owner reports 14
2010-Q2 Owner reports 7
2010-Q3 Owner reports 45
2010-Q4 Owner reports 26
2011-Q1 Owner reports 43
2011-Q2 Owner reports 28
2011-Q3 Owner reports 20
2011-Q4 Owner reports 28
2012-Q1 Owner reports 13
2012-Q2 Owner reports 17
2012-Q3 Owner reports 32
2012-Q4 Owner reports 24
2013-Q1 Owner reports 21
2013-Q2 Owner reports 17
2013-Q3 Owner reports 20
2013-Q4 Owner reports 21
2014-Q1 Owner reports 25
2014-Q2 Owner reports 23
2014-Q3 Owner reports 20
2014-Q4 Owner reports 26
2015-Q1 Owner reports 23
2015-Q2 Owner reports 12
2015-Q3 Owner reports 23
2015-Q4 Owner reports 15
2016-Q1 Owner reports 14
2016-Q2 Owner reports 8
2016-Q3 Owner reports 10
2016-Q4 Owner reports 14
2017-Q1 Owner reports 26
2017-Q2 Owner reports 14
2017-Q3 Owner reports 15
2017-Q4 Owner reports 6
2018-Q1 Owner reports 15
2018-Q2 Owner reports 7
2018-Q3 Owner reports 15
2018-Q4 Owner reports 5
2019-Q1 Owner reports 13
2019-Q2 Owner reports 9
2019-Q3 Owner reports 14
2019-Q4 Owner reports 14
2020-Q1 Owner reports 6
2020-Q2 Owner reports 2
2020-Q3 Owner reports 4
2020-Q4 Owner reports 7
2021-Q1 Owner reports 4
2021-Q2 Owner reports 3
2021-Q3 Owner reports 5
2021-Q4 Owner reports 3
2022-Q1 Owner reports 6
2022-Q2 Owner reports 2
2022-Q3 Owner reports 1
2022-Q4 Owner reports 2
2023-Q1 Owner reports 2
2023-Q2 Owner reports 1
2023-Q3 Owner reports 3
2023-Q4 Owner reports 1
2024-Q1 Owner reports 2
2024-Q3 Owner reports 2
2024-Q4 Owner reports 2
2025-Q1 Owner reports 1
2025-Q2 Owner reports 1
2025-Q3 Owner reports 1
2026-Q1 Owner reports 1
2026-Q2 Owner reports 1
Recall campaign 1 09V164000
Recall campaign 1 09V333000
Recall campaign 1 10V621000
Recall campaign 1 11V490000
Recall campaign 1 16V913000
Recall campaign 1 19V679000
Recall campaign 1 20E064000
Defect investigation 1 PE09035
Defect investigation 1 PE10034
Defect investigation 1 EA11003
Defect investigation 1 PE11023
Defect investigation 1 EA18003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 09V164000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
    Remedy:
    DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 09V333000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
    Remedy:
    VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 10V621000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
    Remedy:
    DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 11V490000

    Report date
    Component:
    Not available in the source record
    Consequence:
    DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
    Remedy:
    VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 16V913000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A loss of vehicle control can increase the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 19V679000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
    Remedy:
    Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 20E064000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
    Remedy:
    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 884 complaints · page 1 of 36

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources