2010 VOLKSWAGEN JETTA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 846 complaints · 5 recalls
Most-reported system: FUEL SYSTEM (248 complaints · 29.3%)
Safety signals:
  • Crashes 23
  • Fires 5
  • Injuries 11
  • Deaths 0
Compare with 2009 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 248 of 846 owner complaints (29.3%) in this vehicle snapshot. FUEL SYSTEM: 248 complaints, 29.3% of reports FUEL SYSTEM 248 · 29.3% · 3 crash reports 2 fire reports ELECTRICAL SYSTEM: 156 complaints, 18.4% of reports ELECTRICAL SYSTEM 156 · 18.4% · 2 crash reports 1 fire reports ENGINE: 122 complaints, 14.4% of reports ENGINE 122 · 14.4% · 1 crash reports 1 fire reports POWER TRAIN: 86 complaints, 10.2% of reports POWER TRAIN 86 · 10.2% · 1 crash reports 1 fire reports SERVICE BRAKES: 29 complaints, 3.4% of reports SERVICE BRAKES 29 · 3.4% · 2 crash reports AIR BAGS: 21 complaints, 2.5% of reports AIR BAGS 21 · 2.5% · 9 crash reports VEHICLE SPEED CONTROL: 21 complaints, 2.5% of reports VEHICLE SPEED CONTROL 21 · 2.5% · 1 crash reports EXTERIOR LIGHTING: 17 complaints, 2.0% of reports EXTERIOR LIGHTING 17 · 2.0% STRUCTURE: 14 complaints, 1.7% of reports STRUCTURE 14 · 1.7% · 1 crash reports UNKNOWN OR OTHER: 320 complaints, 37.8% of reports UNKNOWN OR OTHER 320 · 37.8% · 5 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 248 29.3% 3 crashes · 2 fires
ELECTRICAL SYSTEM 156 18.4% 2 crashes · 1 fires
ENGINE 122 14.4% 1 crashes · 1 fires
POWER TRAIN 86 10.2% 1 crashes · 1 fires
SERVICE BRAKES 29 3.4% 2 crashes · 0 fires
AIR BAGS 21 2.5% 9 crashes · 0 fires
VEHICLE SPEED CONTROL 21 2.5% 1 crashes · 0 fires
EXTERIOR LIGHTING 17 2.0% 0 crashes · 0 fires
STRUCTURE 14 1.7% 1 crashes · 0 fires
UNKNOWN OR OTHER 320 37.8% 5 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2009; the first recall shown was reported in Aug 2009. 2009-Q3: 1 owner reports 1 2009-Q4: 7 owner reports 7 2010-Q1: 2 owner reports 2 2010-Q2: 16 owner reports 16 2010-Q3: 26 owner reports 26 2010-Q4: 29 owner reports 29 2011-Q1: 49 owner reports 49 2011-Q2: 19 owner reports 19 2011-Q3: 40 owner reports 40 2011-Q4: 24 owner reports 24 2012-Q1: 20 owner reports 20 2012-Q2: 16 owner reports 16 2012-Q3: 26 owner reports 26 2012-Q4: 19 owner reports 19 2013-Q1: 24 owner reports 24 2013-Q2: 18 owner reports 18 2013-Q3: 29 owner reports 29 2013-Q4: 18 owner reports 18 2014-Q1: 19 owner reports 19 2014-Q2: 38 owner reports 38 2014-Q3: 61 owner reports 61 2014-Q4: 24 owner reports 24 2015-Q1: 35 owner reports 35 2015-Q2: 38 owner reports 38 2015-Q3: 31 owner reports 31 2015-Q4: 17 owner reports 17 2016-Q1: 20 owner reports 20 2016-Q2: 16 owner reports 16 2016-Q3: 7 owner reports 7 2016-Q4: 5 owner reports 5 2017-Q1: 7 owner reports 7 2017-Q2: 16 owner reports 16 2017-Q3: 15 owner reports 15 2017-Q4: 5 owner reports 5 2018-Q1: 8 owner reports 8 2018-Q2: 9 owner reports 9 2018-Q3: 8 owner reports 8 2018-Q4: 8 owner reports 8 2019-Q1: 5 owner reports 5 2019-Q2: 8 owner reports 8 2019-Q3: 9 owner reports 9 2019-Q4: 6 owner reports 6 2020-Q1: 1 owner reports 1 2020-Q2: 2 owner reports 2 2020-Q3: 4 owner reports 4 2020-Q4: 1 owner reports 1 2021-Q1: 7 owner reports 7 2021-Q2: 4 owner reports 4 2021-Q3: 3 owner reports 3 2021-Q4: 5 owner reports 5 2022-Q1: 2 owner reports 2 2022-Q2: 2 owner reports 2 2022-Q3: 1 owner reports 1 2022-Q4: 2 owner reports 2 2023-Q1: 2 owner reports 2 2023-Q2: 1 owner reports 1 2023-Q3: 5 owner reports 5 2023-Q4: 1 owner reports 1 2024-Q1: 1 owner reports 1 2024-Q3: 2 owner reports 2 2025-Q2: 1 owner reports 1 2025-Q3: 1 owner reports 1 Owner reports Jul 2009 Jul 2025 Recall campaign 09V333000 ◆ Recall campaign 09V333000 Recall campaign 10V621000 ◆ Recall campaign 10V621000 Recall campaign 11V490000 ◆ Recall campaign 11V490000 Recall campaign 16V913000 ◆ Recall campaign 16V913000 Recall campaign 20E064000 ◆ Recall campaign 20E064000 Investigation PE10034 ● Investigation PE10034 Investigation EA11003 ● Investigation EA11003 Investigation PE11023 ● Investigation PE11023 Investigation EA18003 ● Investigation EA18003
  • Campaign 10V621000 was reported 247 days after the first earlier complaint mapped to its component.
  • Campaign 20E064000 was reported 3,720 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2009-Q3 Owner reports 1
2009-Q4 Owner reports 7
2010-Q1 Owner reports 2
2010-Q2 Owner reports 16
2010-Q3 Owner reports 26
2010-Q4 Owner reports 29
2011-Q1 Owner reports 49
2011-Q2 Owner reports 19
2011-Q3 Owner reports 40
2011-Q4 Owner reports 24
2012-Q1 Owner reports 20
2012-Q2 Owner reports 16
2012-Q3 Owner reports 26
2012-Q4 Owner reports 19
2013-Q1 Owner reports 24
2013-Q2 Owner reports 18
2013-Q3 Owner reports 29
2013-Q4 Owner reports 18
2014-Q1 Owner reports 19
2014-Q2 Owner reports 38
2014-Q3 Owner reports 61
2014-Q4 Owner reports 24
2015-Q1 Owner reports 35
2015-Q2 Owner reports 38
2015-Q3 Owner reports 31
2015-Q4 Owner reports 17
2016-Q1 Owner reports 20
2016-Q2 Owner reports 16
2016-Q3 Owner reports 7
2016-Q4 Owner reports 5
2017-Q1 Owner reports 7
2017-Q2 Owner reports 16
2017-Q3 Owner reports 15
2017-Q4 Owner reports 5
2018-Q1 Owner reports 8
2018-Q2 Owner reports 9
2018-Q3 Owner reports 8
2018-Q4 Owner reports 8
2019-Q1 Owner reports 5
2019-Q2 Owner reports 8
2019-Q3 Owner reports 9
2019-Q4 Owner reports 6
2020-Q1 Owner reports 1
2020-Q2 Owner reports 2
2020-Q3 Owner reports 4
2020-Q4 Owner reports 1
2021-Q1 Owner reports 7
2021-Q2 Owner reports 4
2021-Q3 Owner reports 3
2021-Q4 Owner reports 5
2022-Q1 Owner reports 2
2022-Q2 Owner reports 2
2022-Q3 Owner reports 1
2022-Q4 Owner reports 2
2023-Q1 Owner reports 2
2023-Q2 Owner reports 1
2023-Q3 Owner reports 5
2023-Q4 Owner reports 1
2024-Q1 Owner reports 1
2024-Q3 Owner reports 2
2025-Q2 Owner reports 1
2025-Q3 Owner reports 1
Recall campaign 1 09V333000
Recall campaign 1 10V621000
Recall campaign 1 11V490000
Recall campaign 1 16V913000
Recall campaign 1 20E064000
Defect investigation 1 PE10034
Defect investigation 1 EA11003
Defect investigation 1 PE11023
Defect investigation 1 EA18003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 09V333000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
    Remedy:
    VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 10V621000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
    Remedy:
    DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 11V490000

    Report date
    Component:
    Not available in the source record
    Consequence:
    DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
    Remedy:
    VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 16V913000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A loss of vehicle control can increase the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 20E064000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
    Remedy:
    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 846 complaints · page 1 of 34

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources