2017 VOLKSWAGEN JETTA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 159 complaints · 7 recalls
Most-reported system: FUEL SYSTEM (32 complaints · 20.1%)
Safety signals:
  • Crashes 18
  • Fires 3
  • Injuries 9
  • Deaths 1
Compare with 2016 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 32 of 159 owner complaints (20.1%) in this vehicle snapshot. FUEL SYSTEM: 32 complaints, 20.1% of reports FUEL SYSTEM 32 · 20.1% ENGINE: 20 complaints, 12.6% of reports ENGINE 20 · 12.6% · 2 crash reports 1 fire reports ELECTRICAL SYSTEM: 14 complaints, 8.8% of reports ELECTRICAL SYSTEM 14 · 8.8% · 2 crash reports POWER TRAIN: 12 complaints, 7.6% of reports POWER TRAIN 12 · 7.6% STEERING: 10 complaints, 6.3% of reports STEERING 10 · 6.3% · 3 crash reports AIR BAGS: 9 complaints, 5.7% of reports AIR BAGS 9 · 5.7% · 7 crash reports SERVICE BRAKES: 7 complaints, 4.4% of reports SERVICE BRAKES 7 · 4.4% · 2 crash reports VEHICLE SPEED CONTROL: 5 complaints, 3.1% of reports VEHICLE SPEED CONTROL 5 · 3.1% · 1 crash reports 1 fire reports EXTERIOR LIGHTING: 4 complaints, 2.5% of reports EXTERIOR LIGHTING 4 · 2.5% UNKNOWN OR OTHER: 46 complaints, 28.9% of reports UNKNOWN OR OTHER 46 · 28.9% · 1 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 32 20.1% 0 crashes · 0 fires
ENGINE 20 12.6% 2 crashes · 1 fires
ELECTRICAL SYSTEM 14 8.8% 2 crashes · 0 fires
POWER TRAIN 12 7.6% 0 crashes · 0 fires
STEERING 10 6.3% 3 crashes · 0 fires
AIR BAGS 9 5.7% 7 crashes · 0 fires
SERVICE BRAKES 7 4.4% 2 crashes · 0 fires
VEHICLE SPEED CONTROL 5 3.1% 1 crashes · 1 fires
EXTERIOR LIGHTING 4 2.5% 0 crashes · 0 fires
UNKNOWN OR OTHER 46 28.9% 1 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2017; the first recall shown was reported in Feb 2017. 2017-Q2: 1 owner reports 1 2017-Q3: 4 owner reports 4 2017-Q4: 3 owner reports 3 2018-Q1: 6 owner reports 6 2018-Q2: 7 owner reports 7 2018-Q3: 3 owner reports 3 2018-Q4: 3 owner reports 3 2019-Q1: 1 owner reports 1 2019-Q2: 8 owner reports 8 2019-Q3: 6 owner reports 6 2019-Q4: 10 owner reports 10 2020-Q1: 4 owner reports 4 2020-Q2: 3 owner reports 3 2020-Q3: 6 owner reports 6 2020-Q4: 12 owner reports 12 2021-Q1: 12 owner reports 12 2021-Q2: 6 owner reports 6 2021-Q3: 2 owner reports 2 2022-Q1: 4 owner reports 4 2022-Q2: 2 owner reports 2 2022-Q3: 1 owner reports 1 2022-Q4: 4 owner reports 4 2023-Q1: 2 owner reports 2 2023-Q2: 5 owner reports 5 2023-Q3: 4 owner reports 4 2023-Q4: 2 owner reports 2 2024-Q1: 4 owner reports 4 2024-Q2: 6 owner reports 6 2024-Q3: 4 owner reports 4 2024-Q4: 4 owner reports 4 2025-Q1: 4 owner reports 4 2025-Q2: 4 owner reports 4 2025-Q3: 7 owner reports 7 2025-Q4: 2 owner reports 2 2026-Q1: 2 owner reports 2 2026-Q3: 1 owner reports 1 Owner reports Feb 2017 Jul 2026 Recall campaign 17V070000 ◆ Recall campaign 17V070000 Recall campaign 17V136000 ◆ Recall campaign 17V136000 Recall campaign 17V137000 ◆ Recall campaign 17V137000 Recall campaign 17V352000 ◆ Recall campaign 17V352000 Recall campaign 19V615000 ◆ Recall campaign 19V615000 Recall campaign 20E064000 ◆ Recall campaign 20E064000 Recall campaign 20V648000 ◆ Recall campaign 20V648000
  • Campaign 19V615000 was reported 730 days after the first earlier complaint mapped to its component.
  • Campaign 20E064000 was reported 822 days after the first earlier complaint mapped to its component.
  • Campaign 20V648000 was reported 932 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2017-Q2 Owner reports 1
2017-Q3 Owner reports 4
2017-Q4 Owner reports 3
2018-Q1 Owner reports 6
2018-Q2 Owner reports 7
2018-Q3 Owner reports 3
2018-Q4 Owner reports 3
2019-Q1 Owner reports 1
2019-Q2 Owner reports 8
2019-Q3 Owner reports 6
2019-Q4 Owner reports 10
2020-Q1 Owner reports 4
2020-Q2 Owner reports 3
2020-Q3 Owner reports 6
2020-Q4 Owner reports 12
2021-Q1 Owner reports 12
2021-Q2 Owner reports 6
2021-Q3 Owner reports 2
2022-Q1 Owner reports 4
2022-Q2 Owner reports 2
2022-Q3 Owner reports 1
2022-Q4 Owner reports 4
2023-Q1 Owner reports 2
2023-Q2 Owner reports 5
2023-Q3 Owner reports 4
2023-Q4 Owner reports 2
2024-Q1 Owner reports 4
2024-Q2 Owner reports 6
2024-Q3 Owner reports 4
2024-Q4 Owner reports 4
2025-Q1 Owner reports 4
2025-Q2 Owner reports 4
2025-Q3 Owner reports 7
2025-Q4 Owner reports 2
2026-Q1 Owner reports 2
2026-Q3 Owner reports 1
Recall campaign 1 17V070000
Recall campaign 1 17V136000
Recall campaign 1 17V137000
Recall campaign 1 17V352000
Recall campaign 1 19V615000
Recall campaign 1 20E064000
Recall campaign 1 20V648000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 17V070000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.
    Remedy:
    Volkswagen will either buy back the vehicle or replace the engine block, free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F4.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 17V136000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B9.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 17V137000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B8
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 17V352000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    The mismatched VINs make the vehicle noncompliant with regulatory requirements.
    Remedy:
    Volkswagen has notified owners and has replaced the vehicles, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 06A8.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 19V615000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 20E064000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
    Remedy:
    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 20V648000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak increases the risk of a fire.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 159 complaints · page 1 of 7

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources