2018 VOLKSWAGEN JETTA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 31 complaints · 3 recalls
Most-reported system: FUEL SYSTEM (7 complaints · 22.6%)
Safety signals:
  • Crashes 1
  • Fires 0
  • Injuries 0
  • Deaths 0
Compare with 2017 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 7 of 31 owner complaints (22.6%) in this vehicle snapshot. FUEL SYSTEM: 7 complaints, 22.6% of reports FUEL SYSTEM 7 · 22.6% POWER TRAIN: 5 complaints, 16.1% of reports POWER TRAIN 5 · 16.1% AIR BAGS: 3 complaints, 9.7% of reports AIR BAGS 3 · 9.7% ELECTRICAL SYSTEM: 2 complaints, 6.5% of reports ELECTRICAL SYSTEM 2 · 6.5% ENGINE: 2 complaints, 6.5% of reports ENGINE 2 · 6.5% SEAT BELTS: 1 complaints, 3.2% of reports SEAT BELTS 1 · 3.2% SERVICE BRAKES: 1 complaints, 3.2% of reports SERVICE BRAKES 1 · 3.2% · 1 crash reports TIRES: 1 complaints, 3.2% of reports TIRES 1 · 3.2% WHEELS: 1 complaints, 3.2% of reports WHEELS 1 · 3.2% UNKNOWN OR OTHER: 11 complaints, 35.5% of reports UNKNOWN OR OTHER 11 · 35.5% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 7 22.6% 0 crashes · 0 fires
POWER TRAIN 5 16.1% 0 crashes · 0 fires
AIR BAGS 3 9.7% 0 crashes · 0 fires
ELECTRICAL SYSTEM 2 6.5% 0 crashes · 0 fires
ENGINE 2 6.5% 0 crashes · 0 fires
SEAT BELTS 1 3.2% 0 crashes · 0 fires
SERVICE BRAKES 1 3.2% 1 crashes · 0 fires
TIRES 1 3.2% 0 crashes · 0 fires
WHEELS 1 3.2% 0 crashes · 0 fires
UNKNOWN OR OTHER 11 35.5% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2019; the first recall shown was reported in Aug 2019. 2019-Q1: 2 owner reports 2 2019-Q3: 1 owner reports 1 2020-Q2: 1 owner reports 1 2020-Q3: 1 owner reports 1 2021-Q1: 2 owner reports 2 2021-Q3: 1 owner reports 1 2022-Q3: 2 owner reports 2 2023-Q1: 2 owner reports 2 2023-Q3: 1 owner reports 1 2023-Q4: 1 owner reports 1 2024-Q2: 2 owner reports 2 2024-Q3: 4 owner reports 4 2024-Q4: 1 owner reports 1 2025-Q1: 1 owner reports 1 2025-Q2: 2 owner reports 2 2025-Q3: 2 owner reports 2 2026-Q1: 1 owner reports 1 2026-Q2: 3 owner reports 3 2026-Q3: 1 owner reports 1 Owner reports Jan 2019 Jul 2026 Recall campaign 19V615000 ◆ Recall campaign 19V615000 Recall campaign 20E064000 ◆ Recall campaign 20E064000 Recall campaign 20V648000 ◆ Recall campaign 20V648000
View timeline records as a table
Date Record type Count Record identifier
2019-Q1 Owner reports 2
2019-Q3 Owner reports 1
2020-Q2 Owner reports 1
2020-Q3 Owner reports 1
2021-Q1 Owner reports 2
2021-Q3 Owner reports 1
2022-Q3 Owner reports 2
2023-Q1 Owner reports 2
2023-Q3 Owner reports 1
2023-Q4 Owner reports 1
2024-Q2 Owner reports 2
2024-Q3 Owner reports 4
2024-Q4 Owner reports 1
2025-Q1 Owner reports 1
2025-Q2 Owner reports 2
2025-Q3 Owner reports 2
2026-Q1 Owner reports 1
2026-Q2 Owner reports 3
2026-Q3 Owner reports 1
Recall campaign 1 19V615000
Recall campaign 1 20E064000
Recall campaign 1 20V648000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 19V615000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 20E064000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
    Remedy:
    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 20V648000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak increases the risk of a fire.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 31 complaints · page 1 of 2

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources