2014 VOLKSWAGEN PASSAT — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 16V171000 was reported 815 days after the first earlier complaint mapped to its component.
• Campaign 17V309000 was reported 1,153 days after the first earlier complaint mapped to its component.
• Campaign 18V148000 was reported 708 days after the first earlier complaint mapped to its component.
• Campaign 19V389000 was reported 1,741 days after the first earlier complaint mapped to its component.
• Campaign 19V862000 was reported 1,346 days after the first earlier complaint mapped to its component.
• Campaign 24V834000 was reported 3,138 days after the first earlier complaint mapped to its component.

Safety Recalls (10)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 14V182000

   Report date

   Apr 15, 2014

   Component:

   POWER TRAIN

   Consequence:

   The leaking transmission fluid could contact a hot surface and result in a vehicle fire.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 15V028000

   Report date

   Jan 23, 2015

   Component:

   FUEL SYSTEM, GASOLINE

   Consequence:

   A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 15V483000

   Report date

   Aug 4, 2015

   Component:

   AIR BAGS

   Consequence:

   A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

   Remedy:

   Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 16V078000

   Report date

   Feb 10, 2016

   Component:

   AIR BAGS

   Consequence:

   In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 16V171000

   Report date

   Mar 24, 2016

   Component:

   ELECTRICAL SYSTEM

   Consequence:

   An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.

   Remedy:

   Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The recall began in September. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 17V309000

   Report date

   May 11, 2017

   Component:

   ENGINE AND ENGINE COOLING

   Consequence:

   If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.

   View authoritative NHTSA record →

7. Manufacturer action

   Recall campaign 18V148000

   Report date

   Mar 6, 2018

   Component:

   AIR BAGS

   Consequence:

   In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

   View authoritative NHTSA record →

8. Manufacturer action

   Recall campaign 19V389000

   Report date

   May 22, 2019

   Component:

   EXTERIOR LIGHTING

   Consequence:

   Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

   Remedy:

   Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

   View authoritative NHTSA record →

9. Manufacturer action

   Recall campaign 19V862000

   Report date

   Dec 4, 2019

   Component:

   AIR BAGS

   Consequence:

   An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Remedy:

   Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

   View authoritative NHTSA record →

10. Manufacturer action

    Recall campaign 24V834000

    Report date

    Oct 30, 2024

    Component:

    AIR BAGS

    Consequence:

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy:

    Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.

    View authoritative NHTSA record →