2015 VOLKSWAGEN PASSAT — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 239 complaints · 7 recalls

Verdict & Safety Summary

Most-reported system: AIR BAGS (41 complaints · 17.2%)
Safety signals:
  • Crashes 11
  • Fires 2
  • Injuries 14
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 41 of 239 owner complaints (17.1%) in this vehicle snapshot. AIR BAGS: 41 complaints, 17.1% of reports AIR BAGS 41 · 17.1% · 4 crash reports ENGINE: 36 complaints, 15.1% of reports ENGINE 36 · 15.1% · 1 fire reports ELECTRICAL SYSTEM: 26 complaints, 10.9% of reports ELECTRICAL SYSTEM 26 · 10.9% FUEL SYSTEM: 16 complaints, 6.7% of reports FUEL SYSTEM 16 · 6.7% STEERING: 15 complaints, 6.3% of reports STEERING 15 · 6.3% SERVICE BRAKES: 13 complaints, 5.4% of reports SERVICE BRAKES 13 · 5.4% SUSPENSION: 12 complaints, 5.0% of reports SUSPENSION 12 · 5.0% POWER TRAIN: 11 complaints, 4.6% of reports POWER TRAIN 11 · 4.6% · 1 crash reports VISIBILITY: 11 complaints, 4.6% of reports VISIBILITY 11 · 4.6% UNKNOWN OR OTHER: 57 complaints, 23.9% of reports UNKNOWN OR OTHER 57 · 23.9% · 3 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 41 17.1% 4 crashes · 0 fires
ENGINE 36 15.1% 0 crashes · 1 fires
ELECTRICAL SYSTEM 26 10.9% 0 crashes · 0 fires
FUEL SYSTEM 16 6.7% 0 crashes · 0 fires
STEERING 15 6.3% 0 crashes · 0 fires
SERVICE BRAKES 13 5.4% 0 crashes · 0 fires
SUSPENSION 12 5.0% 0 crashes · 0 fires
POWER TRAIN 11 4.6% 1 crashes · 0 fires
VISIBILITY 11 4.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 57 23.9% 3 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2014; the first recall shown was reported in Oct 2014. 2014-Q4: 1 owner reports 1 2015-Q1: 1 owner reports 1 2015-Q2: 2 owner reports 2 2015-Q3: 6 owner reports 6 2015-Q4: 9 owner reports 9 2016-Q1: 12 owner reports 12 2016-Q2: 2 owner reports 2 2016-Q3: 8 owner reports 8 2016-Q4: 4 owner reports 4 2017-Q1: 2 owner reports 2 2017-Q2: 2 owner reports 2 2017-Q3: 5 owner reports 5 2017-Q4: 4 owner reports 4 2018-Q1: 3 owner reports 3 2018-Q2: 11 owner reports 11 2018-Q3: 11 owner reports 11 2018-Q4: 6 owner reports 6 2019-Q1: 14 owner reports 14 2019-Q2: 8 owner reports 8 2019-Q3: 14 owner reports 14 2019-Q4: 7 owner reports 7 2020-Q1: 2 owner reports 2 2020-Q2: 3 owner reports 3 2020-Q3: 4 owner reports 4 2020-Q4: 4 owner reports 4 2021-Q1: 6 owner reports 6 2021-Q2: 1 owner reports 1 2021-Q3: 9 owner reports 9 2021-Q4: 4 owner reports 4 2022-Q1: 8 owner reports 8 2022-Q2: 7 owner reports 7 2022-Q3: 9 owner reports 9 2022-Q4: 7 owner reports 7 2023-Q1: 6 owner reports 6 2023-Q2: 2 owner reports 2 2023-Q3: 7 owner reports 7 2023-Q4: 2 owner reports 2 2024-Q1: 1 owner reports 1 2024-Q3: 7 owner reports 7 2024-Q4: 2 owner reports 2 2025-Q2: 1 owner reports 1 2025-Q3: 5 owner reports 5 2025-Q4: 6 owner reports 6 2026-Q1: 3 owner reports 3 2026-Q3: 1 owner reports 1 Owner reports Oct 2014 Jul 2026 Recall campaign 14V670000 ◆ Recall campaign 14V670000 Recall campaign 15V028000 ◆ Recall campaign 15V028000 Recall campaign 15V373000 ◆ Recall campaign 15V373000 Recall campaign 15V705000 ◆ Recall campaign 15V705000 Recall campaign 19V014000 ◆ Recall campaign 19V014000 Recall campaign 19V389000 ◆ Recall campaign 19V389000 Recall campaign 19V862000 ◆ Recall campaign 19V862000
  • Campaign 15V373000 was reported 78 days after the first earlier complaint mapped to its component.
  • Campaign 19V014000 was reported 1,261 days after the first earlier complaint mapped to its component.
  • Campaign 19V389000 was reported 1,194 days after the first earlier complaint mapped to its component.
  • Campaign 19V862000 was reported 1,588 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2014-Q4 Owner reports 1
2015-Q1 Owner reports 1
2015-Q2 Owner reports 2
2015-Q3 Owner reports 6
2015-Q4 Owner reports 9
2016-Q1 Owner reports 12
2016-Q2 Owner reports 2
2016-Q3 Owner reports 8
2016-Q4 Owner reports 4
2017-Q1 Owner reports 2
2017-Q2 Owner reports 2
2017-Q3 Owner reports 5
2017-Q4 Owner reports 4
2018-Q1 Owner reports 3
2018-Q2 Owner reports 11
2018-Q3 Owner reports 11
2018-Q4 Owner reports 6
2019-Q1 Owner reports 14
2019-Q2 Owner reports 8
2019-Q3 Owner reports 14
2019-Q4 Owner reports 7
2020-Q1 Owner reports 2
2020-Q2 Owner reports 3
2020-Q3 Owner reports 4
2020-Q4 Owner reports 4
2021-Q1 Owner reports 6
2021-Q2 Owner reports 1
2021-Q3 Owner reports 9
2021-Q4 Owner reports 4
2022-Q1 Owner reports 8
2022-Q2 Owner reports 7
2022-Q3 Owner reports 9
2022-Q4 Owner reports 7
2023-Q1 Owner reports 6
2023-Q2 Owner reports 2
2023-Q3 Owner reports 7
2023-Q4 Owner reports 2
2024-Q1 Owner reports 1
2024-Q3 Owner reports 7
2024-Q4 Owner reports 2
2025-Q2 Owner reports 1
2025-Q3 Owner reports 5
2025-Q4 Owner reports 6
2026-Q1 Owner reports 3
2026-Q3 Owner reports 1
Recall campaign 1 14V670000
Recall campaign 1 15V028000
Recall campaign 1 15V373000
Recall campaign 1 15V705000
Recall campaign 1 19V014000
Recall campaign 1 19V389000
Recall campaign 1 19V862000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14V670000

    Report date
    Component:
    Not available in the source record
    Consequence:
    Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 15V028000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 15V373000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If the brake line was not properly tightened, it may leak brake fluid, causing a reduction in braking performance, lengthening the distance needed to stop the vehicle and increasing the risk of crash.
    Remedy:
    Volkswagen has notified owners, and dealers will tighten the brake line fitting, free of charge. The recall began on June 11, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 47M3.
    View authoritative NHTSA record →
  4. Manufacturer action

    Recall campaign 15V705000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
    Remedy:
    Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
    View authoritative NHTSA record →
  5. Manufacturer action

    Recall campaign 19V014000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
    View authoritative NHTSA record →
  6. Manufacturer action

    Recall campaign 19V389000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
    View authoritative NHTSA record →
  7. Manufacturer action

    Recall campaign 19V862000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 239 complaints · page 1 of 10

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources