2010 VOLKSWAGEN ROUTAN — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 240 complaints · 2 recalls

Verdict & Safety Summary

Most-reported system: ELECTRICAL SYSTEM (108 complaints · 45.0%)
Safety signals:
  • Crashes 5
  • Fires 3
  • Injuries 12
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 108 of 240 owner complaints (45.0%) in this vehicle snapshot. ELECTRICAL SYSTEM: 108 complaints, 45.0% of reports ELECTRICAL SYSTEM 108 · 45.0% · 2 crash reports 2 fire reports ENGINE: 35 complaints, 14.6% of reports ENGINE 35 · 14.6% · 1 crash reports STEERING: 20 complaints, 8.3% of reports STEERING 20 · 8.3% POWER TRAIN: 15 complaints, 6.3% of reports POWER TRAIN 15 · 6.3% · 2 crash reports SERVICE BRAKES: 9 complaints, 3.8% of reports SERVICE BRAKES 9 · 3.8% STRUCTURE: 9 complaints, 3.8% of reports STRUCTURE 9 · 3.8% EXTERIOR LIGHTING: 5 complaints, 2.1% of reports EXTERIOR LIGHTING 5 · 2.1% · 1 fire reports WHEELS: 5 complaints, 2.1% of reports WHEELS 5 · 2.1% VISIBILITY: 4 complaints, 1.7% of reports VISIBILITY 4 · 1.7% UNKNOWN OR OTHER: 45 complaints, 18.8% of reports UNKNOWN OR OTHER 45 · 18.8% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 108 45.0% 2 crashes · 2 fires
ENGINE 35 14.6% 1 crashes · 0 fires
STEERING 20 8.3% 0 crashes · 0 fires
POWER TRAIN 15 6.3% 2 crashes · 0 fires
SERVICE BRAKES 9 3.8% 0 crashes · 0 fires
STRUCTURE 9 3.8% 0 crashes · 0 fires
EXTERIOR LIGHTING 5 2.1% 0 crashes · 1 fires
WHEELS 5 2.1% 0 crashes · 0 fires
VISIBILITY 4 1.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 45 18.8% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2010; the first recall shown was reported in Mar 2011. 2010-Q2: 1 owner reports 1 2010-Q3: 1 owner reports 1 2010-Q4: 5 owner reports 5 2011-Q1: 6 owner reports 6 2011-Q2: 9 owner reports 9 2011-Q3: 4 owner reports 4 2011-Q4: 3 owner reports 3 2012-Q1: 3 owner reports 3 2012-Q2: 3 owner reports 3 2012-Q4: 3 owner reports 3 2013-Q2: 5 owner reports 5 2013-Q3: 3 owner reports 3 2013-Q4: 7 owner reports 7 2014-Q1: 2 owner reports 2 2014-Q2: 6 owner reports 6 2014-Q3: 12 owner reports 12 2014-Q4: 9 owner reports 9 2015-Q1: 10 owner reports 10 2015-Q2: 7 owner reports 7 2015-Q3: 9 owner reports 9 2015-Q4: 5 owner reports 5 2016-Q1: 9 owner reports 9 2016-Q2: 2 owner reports 2 2016-Q3: 6 owner reports 6 2016-Q4: 3 owner reports 3 2017-Q1: 7 owner reports 7 2017-Q2: 9 owner reports 9 2017-Q3: 7 owner reports 7 2017-Q4: 4 owner reports 4 2018-Q1: 6 owner reports 6 2018-Q2: 2 owner reports 2 2018-Q3: 4 owner reports 4 2018-Q4: 7 owner reports 7 2019-Q1: 6 owner reports 6 2019-Q2: 6 owner reports 6 2019-Q3: 5 owner reports 5 2019-Q4: 2 owner reports 2 2020-Q1: 3 owner reports 3 2020-Q2: 5 owner reports 5 2020-Q3: 2 owner reports 2 2020-Q4: 4 owner reports 4 2021-Q1: 2 owner reports 2 2021-Q2: 4 owner reports 4 2021-Q3: 4 owner reports 4 2021-Q4: 1 owner reports 1 2022-Q1: 1 owner reports 1 2022-Q2: 1 owner reports 1 2022-Q3: 1 owner reports 1 2022-Q4: 2 owner reports 2 2023-Q1: 4 owner reports 4 2023-Q2: 1 owner reports 1 2023-Q3: 1 owner reports 1 2023-Q4: 1 owner reports 1 2024-Q1: 1 owner reports 1 2024-Q4: 1 owner reports 1 2025-Q1: 1 owner reports 1 2025-Q2: 1 owner reports 1 2026-Q1: 1 owner reports 1 Owner reports Apr 2010 Jan 2026 Recall campaign 11V151000 ◆ Recall campaign 11V151000 Recall campaign 15V194000 ◆ Recall campaign 15V194000
  • Campaign 11V151000 was reported 99 days after the first earlier complaint mapped to its component.
  • Campaign 15V194000 was reported 1,591 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2010-Q2 Owner reports 1
2010-Q3 Owner reports 1
2010-Q4 Owner reports 5
2011-Q1 Owner reports 6
2011-Q2 Owner reports 9
2011-Q3 Owner reports 4
2011-Q4 Owner reports 3
2012-Q1 Owner reports 3
2012-Q2 Owner reports 3
2012-Q4 Owner reports 3
2013-Q2 Owner reports 5
2013-Q3 Owner reports 3
2013-Q4 Owner reports 7
2014-Q1 Owner reports 2
2014-Q2 Owner reports 6
2014-Q3 Owner reports 12
2014-Q4 Owner reports 9
2015-Q1 Owner reports 10
2015-Q2 Owner reports 7
2015-Q3 Owner reports 9
2015-Q4 Owner reports 5
2016-Q1 Owner reports 9
2016-Q2 Owner reports 2
2016-Q3 Owner reports 6
2016-Q4 Owner reports 3
2017-Q1 Owner reports 7
2017-Q2 Owner reports 9
2017-Q3 Owner reports 7
2017-Q4 Owner reports 4
2018-Q1 Owner reports 6
2018-Q2 Owner reports 2
2018-Q3 Owner reports 4
2018-Q4 Owner reports 7
2019-Q1 Owner reports 6
2019-Q2 Owner reports 6
2019-Q3 Owner reports 5
2019-Q4 Owner reports 2
2020-Q1 Owner reports 3
2020-Q2 Owner reports 5
2020-Q3 Owner reports 2
2020-Q4 Owner reports 4
2021-Q1 Owner reports 2
2021-Q2 Owner reports 4
2021-Q3 Owner reports 4
2021-Q4 Owner reports 1
2022-Q1 Owner reports 1
2022-Q2 Owner reports 1
2022-Q3 Owner reports 1
2022-Q4 Owner reports 2
2023-Q1 Owner reports 4
2023-Q2 Owner reports 1
2023-Q3 Owner reports 1
2023-Q4 Owner reports 1
2024-Q1 Owner reports 1
2024-Q4 Owner reports 1
2025-Q1 Owner reports 1
2025-Q2 Owner reports 1
2026-Q1 Owner reports 1
Recall campaign 1 11V151000
Recall campaign 1 15V194000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 11V151000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    AN ENGINE SHUTTING OFF SUDDENLY WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
    Remedy:
    DEALERS WILL REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 15V194000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 240 complaints · page 1 of 10

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources