Equal-exposure complaint evidence and changes in the reported problem mix

2023 vs 2024 CHRYSLER PACIFICA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 35 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 34.0% fewer reports in the equal exposure window

2023 100 complaints 2024 66 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2023 share 2024 share Share change
POWER TRAIN 17.0% 27.3% ▲ 10.3 pts larger share
AIR BAGS 17.0% 10.6% ▼ 6.4 pts smaller share
FORWARD COLLISION AVOIDANCE 2.1% 6.1% ▲ 3.9 pts larger share
ELECTRICAL SYSTEM 12.2% 9.1% ▼ 3.1 pts smaller share
BACK OVER PREVENTION 2.7% not reported ▼ 2.7 pts smaller share
ENGINE 12.8% 15.2% ▲ 2.4 pts larger share
STEERING 5.3% 3.0% ▼ 2.3 pts smaller share
SERVICE BRAKES 2.7% 4.6% ▲ 1.9 pts larger share
VEHICLE SPEED CONTROL 3.2% 1.5% ▼ 1.7 pts smaller share
LANE DEPARTURE 1.6% not reported ▼ 1.6 pts smaller share
SEAT BELTS not reported 1.5% ▲ 1.5 pts larger share
WHEELS not reported 1.5% ▲ 1.5 pts larger share
FUEL SYSTEM 5.9% 4.6% ▼ 1.3 pts smaller share
STRUCTURE 0.5% 1.5% ▲ 1.0 pts larger share
UNKNOWN OR OTHER 22.3% 22.7% ▲ 0.4 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2023 14

Campaign components: AIR BAGS, BACK OVER PREVENTION, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, and FUEL SYSTEM, GASOLINE

2024 11

Campaign components: AIR BAGS, BACK OVER PREVENTION, EQUIPMENT ADAPTIVE/MOBILITY, SEATS, and VISIBILITY

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
0 → 0
◆ Injuries
1 → 2