Equal-exposure complaint evidence and changes in the reported problem mix

2012 vs 2013 JEEP GRAND CHEROKEE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 167 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 50.3% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2012 share	2013 share	Share change
STEERING	5.1%	2.0%	▼ 3.1 pts smaller share
ELECTRICAL SYSTEM	36.2%	33.7%	▼ 2.6 pts smaller share
ENGINE	10.2%	7.8%	▼ 2.5 pts smaller share
SUSPENSION	1.8%	0.9%	▼ 0.9 pts smaller share
EXTERIOR LIGHTING	2.0%	2.8%	▲ 0.8 pts larger share
POWER TRAIN	4.5%	5.3%	▲ 0.8 pts larger share
SERVICE BRAKES	13.2%	13.8%	▲ 0.6 pts larger share
FORWARD COLLISION AVOIDANCE	0.1%	0.6%	▲ 0.5 pts larger share
WHEELS	0.6%	1.0%	▲ 0.4 pts larger share
VISIBILITY	1.4%	1.1%	▼ 0.3 pts smaller share
TIRES	0.5%	0.8%	▲ 0.3 pts larger share
LANE DEPARTURE	not reported	0.3%	▲ 0.3 pts larger share
AIR BAGS	1.5%	1.8%	▲ 0.2 pts larger share
VEHICLE SPEED CONTROL	1.4%	1.6%	▲ 0.2 pts larger share
SEAT BELTS	0.4%	0.5%	▲ 0.1 pts larger share
FUEL SYSTEM	11.6%	11.5%	▼ 0.1 pts smaller share
BACK OVER PREVENTION	0.1%	not reported	▼ 0.1 pts smaller share
STRUCTURE	1.0%	1.0%	▼ 0.0 pts smaller share
UNKNOWN OR OTHER	13.3%	19.3%	▲ 6.0 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2012 11

Campaign components: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, and SERVICE BRAKES, HYDRAULIC

2013 10

Campaign components: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, and SERVICE BRAKES, HYDRAULIC

NHTSA Consumer Complaints complaints · snapshot 2026-08-21