2013 JEEP GRAND CHEROKEE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 799 complaints · 10 recalls
Most-reported system: ELECTRICAL SYSTEM (269 complaints · 33.7%)
Safety signals:
  • Crashes 23
  • Fires 27
  • Injuries 28
  • Deaths 1
Compare with 2012 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 269 of 799 owner complaints (33.7%) in this vehicle snapshot. ELECTRICAL SYSTEM: 269 complaints, 33.7% of reports ELECTRICAL SYSTEM 269 · 33.7% · 12 fire reports SERVICE BRAKES: 110 complaints, 13.8% of reports SERVICE BRAKES 110 · 13.8% · 5 crash reports 1 fire reports FUEL SYSTEM: 92 complaints, 11.5% of reports FUEL SYSTEM 92 · 11.5% · 1 fire reports ENGINE: 62 complaints, 7.8% of reports ENGINE 62 · 7.8% · 4 fire reports POWER TRAIN: 42 complaints, 5.3% of reports POWER TRAIN 42 · 5.3% · 2 crash reports EXTERIOR LIGHTING: 22 complaints, 2.8% of reports EXTERIOR LIGHTING 22 · 2.8% · 1 crash reports 3 fire reports STEERING: 16 complaints, 2.0% of reports STEERING 16 · 2.0% · 1 crash reports AIR BAGS: 14 complaints, 1.8% of reports AIR BAGS 14 · 1.8% · 3 crash reports VEHICLE SPEED CONTROL: 13 complaints, 1.6% of reports VEHICLE SPEED CONTROL 13 · 1.6% · 2 crash reports 1 fire reports UNKNOWN OR OTHER: 154 complaints, 19.3% of reports UNKNOWN OR OTHER 154 · 19.3% · 5 crash reports 6 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 269 33.7% 0 crashes · 12 fires
SERVICE BRAKES 110 13.8% 5 crashes · 1 fires
FUEL SYSTEM 92 11.5% 0 crashes · 1 fires
ENGINE 62 7.8% 0 crashes · 4 fires
POWER TRAIN 42 5.3% 2 crashes · 0 fires
EXTERIOR LIGHTING 22 2.8% 1 crashes · 3 fires
STEERING 16 2.0% 1 crashes · 0 fires
AIR BAGS 14 1.8% 3 crashes · 0 fires
VEHICLE SPEED CONTROL 13 1.6% 2 crashes · 1 fires
UNKNOWN OR OTHER 154 19.3% 5 crashes · 6 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2012; the first recall shown was reported in Mar 2014. 2012-Q3: 2 owner reports 2 2013-Q1: 5 owner reports 5 2013-Q2: 9 owner reports 9 2013-Q3: 5 owner reports 5 2013-Q4: 4 owner reports 4 2014-Q1: 7 owner reports 7 2014-Q2: 15 owner reports 15 2014-Q3: 52 owner reports 52 2014-Q4: 39 owner reports 39 2015-Q1: 24 owner reports 24 2015-Q2: 47 owner reports 47 2015-Q3: 59 owner reports 59 2015-Q4: 13 owner reports 13 2016-Q1: 12 owner reports 12 2016-Q2: 9 owner reports 9 2016-Q3: 8 owner reports 8 2016-Q4: 12 owner reports 12 2017-Q1: 12 owner reports 12 2017-Q2: 10 owner reports 10 2017-Q3: 25 owner reports 25 2017-Q4: 25 owner reports 25 2018-Q1: 12 owner reports 12 2018-Q2: 14 owner reports 14 2018-Q3: 25 owner reports 25 2018-Q4: 21 owner reports 21 2019-Q1: 14 owner reports 14 2019-Q2: 14 owner reports 14 2019-Q3: 16 owner reports 16 2019-Q4: 19 owner reports 19 2020-Q1: 22 owner reports 22 2020-Q2: 26 owner reports 26 2020-Q3: 34 owner reports 34 2020-Q4: 24 owner reports 24 2021-Q1: 31 owner reports 31 2021-Q2: 15 owner reports 15 2021-Q3: 18 owner reports 18 2021-Q4: 7 owner reports 7 2022-Q1: 5 owner reports 5 2022-Q2: 7 owner reports 7 2022-Q3: 8 owner reports 8 2022-Q4: 4 owner reports 4 2023-Q1: 2 owner reports 2 2023-Q2: 6 owner reports 6 2023-Q3: 10 owner reports 10 2023-Q4: 4 owner reports 4 2024-Q1: 8 owner reports 8 2024-Q2: 4 owner reports 4 2024-Q3: 7 owner reports 7 2024-Q4: 1 owner reports 1 2025-Q1: 4 owner reports 4 2025-Q2: 5 owner reports 5 2025-Q3: 3 owner reports 3 2025-Q4: 4 owner reports 4 2026-Q1: 6 owner reports 6 2026-Q2: 2 owner reports 2 2026-Q3: 3 owner reports 3 Owner reports Jul 2012 Jul 2026 Recall campaign 14V104000 ◆ Recall campaign 14V104000 Recall campaign 14V154000 ◆ Recall campaign 14V154000 Recall campaign 14V391000 ◆ Recall campaign 14V391000 Recall campaign 14V634000 ◆ Recall campaign 14V634000 Recall campaign 15V115000 ◆ Recall campaign 15V115000 Recall campaign 15V879000 ◆ Recall campaign 15V879000 Recall campaign 17V435000 ◆ Recall campaign 17V435000 Recall campaign 17V572000 ◆ Recall campaign 17V572000 Recall campaign 17E061000 ◆ Recall campaign 17E061000 Recall campaign 19V813000 ◆ Recall campaign 19V813000 Investigation PE13027 ● Investigation PE13027 Investigation EA14001 ● Investigation EA14001 Investigation DP14004 ● Investigation DP14004 Investigation RQ15003 ● Investigation RQ15003 Investigation PE19014 ● Investigation PE19014 Investigation EA21002 ● Investigation EA21002
  • Campaign 14V104000 was reported 392 days after the first earlier complaint mapped to its component.
  • Campaign 14V391000 was reported 31 days after the first earlier complaint mapped to its component.
  • Campaign 14V634000 was reported 129 days after the first earlier complaint mapped to its component.
  • Campaign 15V879000 was reported 575 days after the first earlier complaint mapped to its component.
  • Campaign 17V435000 was reported 1,135 days after the first earlier complaint mapped to its component.
  • Campaign 17E061000 was reported 1,652 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2012-Q3 Owner reports 2
2013-Q1 Owner reports 5
2013-Q2 Owner reports 9
2013-Q3 Owner reports 5
2013-Q4 Owner reports 4
2014-Q1 Owner reports 7
2014-Q2 Owner reports 15
2014-Q3 Owner reports 52
2014-Q4 Owner reports 39
2015-Q1 Owner reports 24
2015-Q2 Owner reports 47
2015-Q3 Owner reports 59
2015-Q4 Owner reports 13
2016-Q1 Owner reports 12
2016-Q2 Owner reports 9
2016-Q3 Owner reports 8
2016-Q4 Owner reports 12
2017-Q1 Owner reports 12
2017-Q2 Owner reports 10
2017-Q3 Owner reports 25
2017-Q4 Owner reports 25
2018-Q1 Owner reports 12
2018-Q2 Owner reports 14
2018-Q3 Owner reports 25
2018-Q4 Owner reports 21
2019-Q1 Owner reports 14
2019-Q2 Owner reports 14
2019-Q3 Owner reports 16
2019-Q4 Owner reports 19
2020-Q1 Owner reports 22
2020-Q2 Owner reports 26
2020-Q3 Owner reports 34
2020-Q4 Owner reports 24
2021-Q1 Owner reports 31
2021-Q2 Owner reports 15
2021-Q3 Owner reports 18
2021-Q4 Owner reports 7
2022-Q1 Owner reports 5
2022-Q2 Owner reports 7
2022-Q3 Owner reports 8
2022-Q4 Owner reports 4
2023-Q1 Owner reports 2
2023-Q2 Owner reports 6
2023-Q3 Owner reports 10
2023-Q4 Owner reports 4
2024-Q1 Owner reports 8
2024-Q2 Owner reports 4
2024-Q3 Owner reports 7
2024-Q4 Owner reports 1
2025-Q1 Owner reports 4
2025-Q2 Owner reports 5
2025-Q3 Owner reports 3
2025-Q4 Owner reports 4
2026-Q1 Owner reports 6
2026-Q2 Owner reports 2
2026-Q3 Owner reports 3
Recall campaign 1 14V104000
Recall campaign 1 14V154000
Recall campaign 1 14V391000
Recall campaign 1 14V634000
Recall campaign 1 15V115000
Recall campaign 1 15V879000
Recall campaign 1 17V435000
Recall campaign 1 17V572000
Recall campaign 1 17E061000
Recall campaign 1 19V813000
Defect investigation 1 PE13027
Defect investigation 1 EA14001
Defect investigation 1 DP14004
Defect investigation 1 RQ15003
Defect investigation 1 PE19014
Defect investigation 1 EA21002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (10)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14V104000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 14V154000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 14V391000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vanity lamp wiring shorts, there is an increased risk of fire.
    Remedy:
    Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 14V634000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
    Remedy:
    Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 15V115000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A vehicle stall increases the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 15V879000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    The vanity lamp wiring may short, increasing the risk of a vehicle fire.
    Remedy:
    Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 17E061000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
    Remedy:
    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 17V435000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 17V572000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 19V813000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A vehicle stall increases the risk of a crash.
    Remedy:
    Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 799 complaints · page 1 of 32

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources