Equal-exposure complaint evidence and changes in the reported problem mix

2024 vs 2025 JEEP GRAND CHEROKEE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 23 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 22.4% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2024 share 2025 share Share change
ENGINE 21.9% 10.6% ▼ 11.3 pts smaller share
EXTERIOR LIGHTING 5.0% not reported ▼ 5.0 pts smaller share
VEHICLE SPEED CONTROL 2.7% 7.6% ▲ 4.9 pts larger share
AIR BAGS not reported 4.6% ▲ 4.6 pts larger share
ELECTRICAL SYSTEM 16.5% 19.7% ▲ 3.2 pts larger share
SERVICE BRAKES 3.1% not reported ▼ 3.1 pts smaller share
STRUCTURE 0.8% 3.0% ▲ 2.3 pts larger share
STEERING 1.9% not reported ▼ 1.9 pts smaller share
LANE DEPARTURE 2.7% 4.6% ▲ 1.9 pts larger share
FORWARD COLLISION AVOIDANCE 8.9% 10.6% ▲ 1.8 pts larger share
WHEELS not reported 1.5% ▲ 1.5 pts larger share
POWER TRAIN 8.9% 7.6% ▼ 1.3 pts smaller share
VISIBILITY 1.2% not reported ▼ 1.2 pts smaller share
FUEL SYSTEM 11.2% 10.6% ▼ 0.5 pts smaller share
SEAT BELTS 0.4% not reported ▼ 0.4 pts smaller share
TIRES 0.4% not reported ▼ 0.4 pts smaller share
SUSPENSION 1.2% 1.5% ▲ 0.4 pts larger share
BACK OVER PREVENTION 1.5% 1.5% ▼ 0.0 pts smaller share
UNKNOWN OR OTHER 25.4% 39.4% ▲ 14.0 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2024 17

Campaign components: AIR BAGS, BACK OVER PREVENTION, CHILD SEAT, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN, SEATS, STEERING, and VISIBILITY

2025 4

Campaign components: AIR BAGS and ELECTRICAL SYSTEM

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
2 → 1
◆ Injuries
3 → 7