Equal-exposure complaint evidence and changes in the reported problem mix

2020 vs 2021 JEEP WRANGLER

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 71 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 92.5% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2020 share	2021 share	Share change
STEERING	31.2%	15.4%	▼ 15.7 pts smaller share
SUSPENSION	5.5%	12.4%	▲ 6.9 pts larger share
ENGINE	6.2%	11.3%	▲ 5.1 pts larger share
POWER TRAIN	6.4%	10.2%	▲ 3.8 pts larger share
ELECTRICAL SYSTEM	21.3%	18.3%	▼ 3.0 pts smaller share
VISIBILITY	4.9%	2.0%	▼ 2.9 pts smaller share
FUEL SYSTEM	5.5%	7.4%	▲ 1.9 pts larger share
STRUCTURE	2.4%	1.1%	▼ 1.2 pts smaller share
FORWARD COLLISION AVOIDANCE	0.3%	1.3%	▲ 1.0 pts larger share
VEHICLE SPEED CONTROL	1.2%	2.1%	▲ 0.9 pts larger share
EXTERIOR LIGHTING	1.2%	0.4%	▼ 0.7 pts smaller share
SERVICE BRAKES	1.0%	1.7%	▲ 0.7 pts larger share
BACK OVER PREVENTION	0.7%	0.2%	▼ 0.5 pts smaller share
WHEELS	1.7%	2.1%	▲ 0.4 pts larger share
LANE DEPARTURE	not reported	0.3%	▲ 0.3 pts larger share
SEAT BELTS	0.2%	0.4%	▲ 0.3 pts larger share
AIR BAGS	0.7%	0.6%	▼ 0.1 pts smaller share
TIRES	not reported	0.1%	▲ 0.1 pts larger share
UNKNOWN OR OTHER	15.9%	17.0%	▲ 1.1 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2020 12

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, POWER TRAIN, STRUCTURE, and SUSPENSION

2021 17

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, FUEL SYSTEM, DIESEL, POWER TRAIN, SEAT BELTS, STEERING, STRUCTURE, and VISIBILITY

NHTSA Consumer Complaints complaints · snapshot 2026-08-21