2021 JEEP WRANGLER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 901 complaints · 17 recalls
Most-reported system: ELECTRICAL SYSTEM (165 complaints · 18.3%)
Safety signals:
  • Crashes 20
  • Fires 25
  • Injuries 14
  • Deaths 0
Compare with 2020 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 165 of 901 owner complaints (18.3%) in this vehicle snapshot. ELECTRICAL SYSTEM: 165 complaints, 18.3% of reports ELECTRICAL SYSTEM 165 · 18.3% · 4 crash reports 7 fire reports STEERING: 139 complaints, 15.4% of reports STEERING 139 · 15.4% · 1 fire reports SUSPENSION: 112 complaints, 12.4% of reports SUSPENSION 112 · 12.4% · 1 crash reports ENGINE: 102 complaints, 11.3% of reports ENGINE 102 · 11.3% · 1 crash reports 5 fire reports POWER TRAIN: 92 complaints, 10.2% of reports POWER TRAIN 92 · 10.2% · 4 fire reports FUEL SYSTEM: 67 complaints, 7.4% of reports FUEL SYSTEM 67 · 7.4% · 3 fire reports VEHICLE SPEED CONTROL: 19 complaints, 2.1% of reports VEHICLE SPEED CONTROL 19 · 2.1% · 3 crash reports WHEELS: 19 complaints, 2.1% of reports WHEELS 19 · 2.1% · 1 fire reports VISIBILITY: 18 complaints, 2.0% of reports VISIBILITY 18 · 2.0% UNKNOWN OR OTHER: 153 complaints, 17.0% of reports UNKNOWN OR OTHER 153 · 17.0% · 5 crash reports 4 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 165 18.3% 4 crashes · 7 fires
STEERING 139 15.4% 0 crashes · 1 fires
SUSPENSION 112 12.4% 1 crashes · 0 fires
ENGINE 102 11.3% 1 crashes · 5 fires
POWER TRAIN 92 10.2% 0 crashes · 4 fires
FUEL SYSTEM 67 7.4% 0 crashes · 3 fires
VEHICLE SPEED CONTROL 19 2.1% 3 crashes · 0 fires
WHEELS 19 2.1% 0 crashes · 1 fires
VISIBILITY 18 2.0% 0 crashes · 0 fires
UNKNOWN OR OTHER 153 17.0% 5 crashes · 4 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2020; the first recall shown was reported in Jan 2021. 2020-Q4: 6 owner reports 6 2021-Q1: 18 owner reports 18 2021-Q2: 22 owner reports 22 2021-Q3: 28 owner reports 28 2021-Q4: 31 owner reports 31 2022-Q1: 30 owner reports 30 2022-Q2: 22 owner reports 22 2022-Q3: 22 owner reports 22 2022-Q4: 31 owner reports 31 2023-Q1: 73 owner reports 73 2023-Q2: 40 owner reports 40 2023-Q3: 37 owner reports 37 2023-Q4: 70 owner reports 70 2024-Q1: 103 owner reports 103 2024-Q2: 28 owner reports 28 2024-Q3: 48 owner reports 48 2024-Q4: 49 owner reports 49 2025-Q1: 42 owner reports 42 2025-Q2: 31 owner reports 31 2025-Q3: 25 owner reports 25 2025-Q4: 48 owner reports 48 2026-Q1: 39 owner reports 39 2026-Q2: 35 owner reports 35 2026-Q3: 23 owner reports 23 Owner reports Oct 2020 Jul 2026 Recall campaign 21V028000 ◆ Recall campaign 21V028000 Recall campaign 21V949000 ◆ Recall campaign 21V949000 Recall campaign 22V638000 ◆ Recall campaign 22V638000 Recall campaign 22V766000 ◆ Recall campaign 22V766000 Recall campaign 22V767000 ◆ Recall campaign 22V767000 Recall campaign 22V865000 ◆ Recall campaign 22V865000 Recall campaign 23V116000 ◆ Recall campaign 23V116000 Recall campaign 23V191000 ◆ Recall campaign 23V191000 Recall campaign 23V263000 ◆ Recall campaign 23V263000 Recall campaign 23V787000 ◆ Recall campaign 23V787000 Recall campaign 24V111000 ◆ Recall campaign 24V111000 Recall campaign 24V572000 ◆ Recall campaign 24V572000 Recall campaign 24V652000 ◆ Recall campaign 24V652000 Recall campaign 24V676000 ◆ Recall campaign 24V676000 Recall campaign 24V720000 ◆ Recall campaign 24V720000 Recall campaign 25V741000 ◆ Recall campaign 25V741000 Recall campaign 26V363000 ◆ Recall campaign 26V363000 Investigation DP22005 ● Investigation DP22005 Investigation EA23001 ● Investigation EA23001 Investigation RQ24012 ● Investigation RQ24012 Investigation RQ24012 ● Investigation RQ24012 Investigation PE24024 ● Investigation PE24024
  • Campaign 21V949000 was reported 327 days after the first earlier complaint mapped to its component.
  • Campaign 22V638000 was reported 506 days after the first earlier complaint mapped to its component.
  • Campaign 22V766000 was reported 568 days after the first earlier complaint mapped to its component.
  • Campaign 23V116000 was reported 745 days after the first earlier complaint mapped to its component.
  • Campaign 23V191000 was reported 351 days after the first earlier complaint mapped to its component.
  • Campaign 23V263000 was reported 618 days after the first earlier complaint mapped to its component.
  • Campaign 23V787000 was reported 1,040 days after the first earlier complaint mapped to its component.
  • Campaign 24V111000 was reported 1,147 days after the first earlier complaint mapped to its component.
  • Campaign 24V572000 was reported 1,270 days after the first earlier complaint mapped to its component.
  • Campaign 24V652000 was reported 1,328 days after the first earlier complaint mapped to its component.
  • Campaign 24V676000 was reported 1,255 days after the first earlier complaint mapped to its component.
  • Campaign 24V720000 was reported 1,350 days after the first earlier complaint mapped to its component.
  • Campaign 25V741000 was reported 1,748 days after the first earlier complaint mapped to its component.
  • Campaign 26V363000 was reported 2,053 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2020-Q4 Owner reports 6
2021-Q1 Owner reports 18
2021-Q2 Owner reports 22
2021-Q3 Owner reports 28
2021-Q4 Owner reports 31
2022-Q1 Owner reports 30
2022-Q2 Owner reports 22
2022-Q3 Owner reports 22
2022-Q4 Owner reports 31
2023-Q1 Owner reports 73
2023-Q2 Owner reports 40
2023-Q3 Owner reports 37
2023-Q4 Owner reports 70
2024-Q1 Owner reports 103
2024-Q2 Owner reports 28
2024-Q3 Owner reports 48
2024-Q4 Owner reports 49
2025-Q1 Owner reports 42
2025-Q2 Owner reports 31
2025-Q3 Owner reports 25
2025-Q4 Owner reports 48
2026-Q1 Owner reports 39
2026-Q2 Owner reports 35
2026-Q3 Owner reports 23
Recall campaign 1 21V028000
Recall campaign 1 21V949000
Recall campaign 1 22V638000
Recall campaign 1 22V766000
Recall campaign 1 22V767000
Recall campaign 1 22V865000
Recall campaign 1 23V116000
Recall campaign 1 23V191000
Recall campaign 1 23V263000
Recall campaign 1 23V787000
Recall campaign 1 24V111000
Recall campaign 1 24V572000
Recall campaign 1 24V652000
Recall campaign 1 24V676000
Recall campaign 1 24V720000
Recall campaign 1 25V741000
Recall campaign 1 26V363000
Defect investigation 1 DP22005
Defect investigation 1 EA23001
Defect investigation 1 RQ24012
Defect investigation 1 RQ24012
Defect investigation 1 PE24024
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (17)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 21V028000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
    Remedy:
    FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 21V949000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
    Remedy:
    Dealers will update the instrument panel cluster (IPC) software on vehicles with less than 13,342 miles, and replace the IPC on vehicles in which the mileage is not displayed, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y94.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 22V638000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 22V766000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    A seat belt with pretensioner failure may not properly restrain an occupant during a crash, increasing the risk of injury.
    Remedy:
    Dealers will replace the front seat belt retractors. free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z95.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 22V767000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An engine stall can increase the risk of a crash.
    Remedy:
    Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 22V865000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
    Remedy:
    There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 23V116000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
    Remedy:
    Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 23V191000

    Report date
    Component:
    STRUCTURE
    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 23V263000

    Report date
    Component:
    FUEL SYSTEM, DIESEL
    Consequence:
    Fuel pump failure can result in an engine stall, increasing the risk of a crash.
    Remedy:
    Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 23V787000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A vehicle fire while parked or driving can increase the risk of injury.
    Remedy:
    Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 24V111000

    Report date
    Component:
    VISIBILITY
    Consequence:
    An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
    Remedy:
    Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
    View authoritative NHTSA record →

  12. Manufacturer action

    Recall campaign 24V572000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 92B. Vehicles previously repaired under recall 23V-116 will need to have the new remedy completed.
    View authoritative NHTSA record →

  13. Manufacturer action

    Recall campaign 24V652000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
    Remedy:
    Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
    View authoritative NHTSA record →

  14. Manufacturer action

    Recall campaign 24V676000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
    Remedy:
    Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
    View authoritative NHTSA record →

  15. Manufacturer action

    Recall campaign 24V720000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A vehicle fire while parked or driving can increase the risk of injury.
    Remedy:
    This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
    View authoritative NHTSA record →

  16. Manufacturer action

    Recall campaign 25V741000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A vehicle fire can increase the risk of injury.
    Remedy:
    Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
    View authoritative NHTSA record →

  17. Manufacturer action

    Recall campaign 26V363000

    Report date
    Component:
    STEERING
    Consequence:
    A vehicle fire increases the risk of injury.
    Remedy:
    Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 901 complaints · page 1 of 37

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources