Equal-exposure complaint evidence and changes in the reported problem mix

2024 vs 2025 TOYOTA GRAND HIGHLANDER

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 23 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 60.0% fewer reports in the equal exposure window

2024 145 complaints 2025 58 complaints

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2024 share 2025 share Share change
AIR BAGS 10.4% not reported ▼ 10.4 pts smaller share
STRUCTURE 5.2% 10.3% ▲ 5.2 pts larger share
ELECTRICAL SYSTEM 7.1% 3.5% ▼ 3.6 pts smaller share
VISIBILITY 3.8% 6.9% ▲ 3.1 pts larger share
SUSPENSION 4.3% 1.7% ▼ 2.5 pts smaller share
ENGINE 5.2% 6.9% ▲ 1.7 pts larger share
VEHICLE SPEED CONTROL 8.5% 6.9% ▼ 1.6 pts smaller share
STEERING 1.4% not reported ▼ 1.4 pts smaller share
SEAT BELTS 0.5% 1.7% ▲ 1.3 pts larger share
FUEL SYSTEM 9.4% 10.3% ▲ 0.9 pts larger share
LANE DEPARTURE 0.9% 1.7% ▲ 0.8 pts larger share
FORWARD COLLISION AVOIDANCE 2.8% 3.5% ▲ 0.6 pts larger share
BACK OVER PREVENTION 2.8% 3.5% ▲ 0.6 pts larger share
WHEELS 0.5% not reported ▼ 0.5 pts smaller share
POWER TRAIN 14.2% 13.8% ▼ 0.4 pts smaller share
SERVICE BRAKES 1.4% 1.7% ▲ 0.3 pts larger share
UNKNOWN OR OTHER 36.8% 44.8% ▲ 8.0 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2024 4

Campaign components: AIR BAGS, BACK OVER PREVENTION, ELECTRICAL SYSTEM, and EQUIPMENT

2025 3

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, and EQUIPMENT

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
1 → 0
◆ Injuries
3 → 0