Equal-exposure complaint evidence and changes in the reported problem mix

2018 vs 2019 VOLKSWAGEN JETTA

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 95 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 1,984.6% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2018 share	2019 share	Share change
FUEL SYSTEM	22.6%	4.1%	▼ 18.5 pts smaller share
POWER TRAIN	16.1%	25.3%	▲ 9.2 pts larger share
ELECTRICAL SYSTEM	6.5%	15.5%	▲ 9.1 pts larger share
ENGINE	6.5%	15.1%	▲ 8.7 pts larger share
AIR BAGS	9.7%	1.5%	▼ 8.2 pts smaller share
VISIBILITY	not reported	3.5%	▲ 3.5 pts larger share
EXTERIOR LIGHTING	not reported	3.1%	▲ 3.1 pts larger share
TIRES	3.2%	0.2%	▼ 3.1 pts smaller share
STRUCTURE	not reported	2.8%	▲ 2.8 pts larger share
SUSPENSION	not reported	2.6%	▲ 2.6 pts larger share
SEAT BELTS	3.2%	0.9%	▼ 2.3 pts smaller share
WHEELS	3.2%	0.9%	▼ 2.3 pts smaller share
VEHICLE SPEED CONTROL	not reported	2.2%	▲ 2.2 pts larger share
STEERING	not reported	1.9%	▲ 1.9 pts larger share
FORWARD COLLISION AVOIDANCE	not reported	1.7%	▲ 1.7 pts larger share
SERVICE BRAKES	3.2%	2.0%	▼ 1.2 pts smaller share
LANE DEPARTURE	not reported	0.9%	▲ 0.9 pts larger share
PARKING BRAKE	not reported	0.2%	▲ 0.2 pts larger share
UNKNOWN OR OTHER	35.5%	24.0%	▼ 11.5 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2018 3

Campaign components: ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, and SERVICE BRAKES, HYDRAULIC

2019 11

Campaign components: AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION, and TIRES

NHTSA Consumer Complaints complaints · snapshot 2026-08-21