2019 VOLKSWAGEN JETTA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 542 complaints · 11 recalls
Most-reported system: POWER TRAIN (137 complaints · 25.3%)
Safety signals:
  • Crashes 19
  • Fires 3
  • Injuries 36
  • Deaths 0
Compare with 2018 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 137 of 542 owner complaints (25.3%) in this vehicle snapshot. POWER TRAIN: 137 complaints, 25.3% of reports POWER TRAIN 137 · 25.3% · 2 crash reports ELECTRICAL SYSTEM: 84 complaints, 15.5% of reports ELECTRICAL SYSTEM 84 · 15.5% ENGINE: 82 complaints, 15.1% of reports ENGINE 82 · 15.1% · 1 crash reports 1 fire reports FUEL SYSTEM: 22 complaints, 4.1% of reports FUEL SYSTEM 22 · 4.1% VISIBILITY: 19 complaints, 3.5% of reports VISIBILITY 19 · 3.5% · 1 crash reports 1 fire reports EXTERIOR LIGHTING: 17 complaints, 3.1% of reports EXTERIOR LIGHTING 17 · 3.1% STRUCTURE: 15 complaints, 2.8% of reports STRUCTURE 15 · 2.8% SUSPENSION: 14 complaints, 2.6% of reports SUSPENSION 14 · 2.6% · 2 crash reports 1 fire reports VEHICLE SPEED CONTROL: 12 complaints, 2.2% of reports VEHICLE SPEED CONTROL 12 · 2.2% UNKNOWN OR OTHER: 130 complaints, 24.0% of reports UNKNOWN OR OTHER 130 · 24.0% · 4 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 137 25.3% 2 crashes · 0 fires
ELECTRICAL SYSTEM 84 15.5% 0 crashes · 0 fires
ENGINE 82 15.1% 1 crashes · 1 fires
FUEL SYSTEM 22 4.1% 0 crashes · 0 fires
VISIBILITY 19 3.5% 1 crashes · 1 fires
EXTERIOR LIGHTING 17 3.1% 0 crashes · 0 fires
STRUCTURE 15 2.8% 0 crashes · 0 fires
SUSPENSION 14 2.6% 2 crashes · 1 fires
VEHICLE SPEED CONTROL 12 2.2% 0 crashes · 0 fires
UNKNOWN OR OTHER 130 24.0% 4 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2018; the first recall shown was reported in Sep 2018. 2018-Q3: 4 owner reports 4 2018-Q4: 15 owner reports 15 2019-Q1: 42 owner reports 42 2019-Q2: 26 owner reports 26 2019-Q3: 46 owner reports 46 2019-Q4: 42 owner reports 42 2020-Q1: 30 owner reports 30 2020-Q2: 18 owner reports 18 2020-Q3: 19 owner reports 19 2020-Q4: 14 owner reports 14 2021-Q1: 17 owner reports 17 2021-Q2: 2 owner reports 2 2021-Q3: 6 owner reports 6 2021-Q4: 7 owner reports 7 2022-Q1: 5 owner reports 5 2022-Q2: 8 owner reports 8 2022-Q3: 7 owner reports 7 2022-Q4: 10 owner reports 10 2023-Q1: 9 owner reports 9 2023-Q2: 22 owner reports 22 2023-Q3: 42 owner reports 42 2023-Q4: 22 owner reports 22 2024-Q1: 13 owner reports 13 2024-Q2: 18 owner reports 18 2024-Q3: 17 owner reports 17 2024-Q4: 9 owner reports 9 2025-Q1: 9 owner reports 9 2025-Q2: 10 owner reports 10 2025-Q3: 16 owner reports 16 2025-Q4: 5 owner reports 5 2026-Q1: 11 owner reports 11 2026-Q2: 12 owner reports 12 2026-Q3: 9 owner reports 9 Owner reports Jul 2018 Jul 2026 Recall campaign 18V671000 ◆ Recall campaign 18V671000 Recall campaign 18V824000 ◆ Recall campaign 18V824000 Recall campaign 18V904000 ◆ Recall campaign 18V904000 Recall campaign 19V110000 ◆ Recall campaign 19V110000 Recall campaign 19V188000 ◆ Recall campaign 19V188000 Recall campaign 19V679000 ◆ Recall campaign 19V679000 Recall campaign 19V879000 ◆ Recall campaign 19V879000 Recall campaign 22V815000 ◆ Recall campaign 22V815000 Recall campaign 23V604000 ◆ Recall campaign 23V604000 Recall campaign 23V619000 ◆ Recall campaign 23V619000 Recall campaign 24V110000 ◆ Recall campaign 24V110000 Investigation DP19003 ● Investigation DP19003 Investigation RQ23007 ● Investigation RQ23007
  • Campaign 19V110000 was reported 100 days after the first earlier complaint mapped to its component.
  • Campaign 19V188000 was reported 77 days after the first earlier complaint mapped to its component.
  • Campaign 23V604000 was reported 1,598 days after the first earlier complaint mapped to its component.
  • Campaign 23V619000 was reported 1,605 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2018-Q3 Owner reports 4
2018-Q4 Owner reports 15
2019-Q1 Owner reports 42
2019-Q2 Owner reports 26
2019-Q3 Owner reports 46
2019-Q4 Owner reports 42
2020-Q1 Owner reports 30
2020-Q2 Owner reports 18
2020-Q3 Owner reports 19
2020-Q4 Owner reports 14
2021-Q1 Owner reports 17
2021-Q2 Owner reports 2
2021-Q3 Owner reports 6
2021-Q4 Owner reports 7
2022-Q1 Owner reports 5
2022-Q2 Owner reports 8
2022-Q3 Owner reports 7
2022-Q4 Owner reports 10
2023-Q1 Owner reports 9
2023-Q2 Owner reports 22
2023-Q3 Owner reports 42
2023-Q4 Owner reports 22
2024-Q1 Owner reports 13
2024-Q2 Owner reports 18
2024-Q3 Owner reports 17
2024-Q4 Owner reports 9
2025-Q1 Owner reports 9
2025-Q2 Owner reports 10
2025-Q3 Owner reports 16
2025-Q4 Owner reports 5
2026-Q1 Owner reports 11
2026-Q2 Owner reports 12
2026-Q3 Owner reports 9
Recall campaign 1 18V671000
Recall campaign 1 18V824000
Recall campaign 1 18V904000
Recall campaign 1 19V110000
Recall campaign 1 19V188000
Recall campaign 1 19V679000
Recall campaign 1 19V879000
Recall campaign 1 22V815000
Recall campaign 1 23V604000
Recall campaign 1 23V619000
Recall campaign 1 24V110000
Defect investigation 1 DP19003
Defect investigation 1 RQ23007
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (11)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 18V671000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    A reduction in the driver's visibility can increase the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 18V824000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
    Remedy:
    Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 18V904000

    Report date
    Component:
    SUSPENSION
    Consequence:
    If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 19V110000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 19V188000

    Report date
    Component:
    SUSPENSION
    Consequence:
    If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 19V679000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
    Remedy:
    Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 19V879000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
    Remedy:
    Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 22V815000

    Report date
    Component:
    TIRES
    Consequence:
    An undetected sudden loss of pressure in all four tires increases the risk of a crash.
    Remedy:
    Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 23V604000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
    Remedy:
    Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 23V619000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
    Remedy:
    Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 24V110000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 542 complaints · page 1 of 22

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources