2019 AUDI Q5 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 47 complaints · 5 recalls

Verdict & Safety Summary

Most-reported system: STEERING (7 complaints · 14.9%)
Safety signals:
  • Crashes 5
  • Fires 0
  • Injuries 6
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution STEERING appears in 7 of 47 owner complaints (14.9%) in this vehicle snapshot. STEERING: 7 complaints, 14.9% of reports STEERING 7 · 14.9% · 1 crash reports ENGINE: 4 complaints, 8.5% of reports ENGINE 4 · 8.5% FORWARD COLLISION AVOIDANCE: 4 complaints, 8.5% of reports FORWARD COLLISION AVOIDANCE 4 · 8.5% · 1 crash reports POWER TRAIN: 4 complaints, 8.5% of reports POWER TRAIN 4 · 8.5% · 1 crash reports VEHICLE SPEED CONTROL: 4 complaints, 8.5% of reports VEHICLE SPEED CONTROL 4 · 8.5% ELECTRICAL SYSTEM: 3 complaints, 6.4% of reports ELECTRICAL SYSTEM 3 · 6.4% EXTERIOR LIGHTING: 3 complaints, 6.4% of reports EXTERIOR LIGHTING 3 · 6.4% FUEL SYSTEM: 3 complaints, 6.4% of reports FUEL SYSTEM 3 · 6.4% SEAT BELTS: 3 complaints, 6.4% of reports SEAT BELTS 3 · 6.4% UNKNOWN OR OTHER: 13 complaints, 27.7% of reports UNKNOWN OR OTHER 13 · 27.7% · 3 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
STEERING 7 14.9% 1 crashes · 0 fires
ENGINE 4 8.5% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 4 8.5% 1 crashes · 0 fires
POWER TRAIN 4 8.5% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 4 8.5% 0 crashes · 0 fires
ELECTRICAL SYSTEM 3 6.4% 0 crashes · 0 fires
EXTERIOR LIGHTING 3 6.4% 0 crashes · 0 fires
FUEL SYSTEM 3 6.4% 0 crashes · 0 fires
SEAT BELTS 3 6.4% 0 crashes · 0 fires
UNKNOWN OR OTHER 13 27.7% 3 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2019; the first recall shown was reported in Apr 2019. 2019-Q2: 1 owner reports 1 2019-Q3: 2 owner reports 2 2019-Q4: 3 owner reports 3 2020-Q1: 2 owner reports 2 2020-Q2: 1 owner reports 1 2020-Q3: 1 owner reports 1 2020-Q4: 1 owner reports 1 2021-Q1: 1 owner reports 1 2022-Q1: 3 owner reports 3 2022-Q2: 2 owner reports 2 2022-Q3: 1 owner reports 1 2023-Q2: 3 owner reports 3 2023-Q3: 1 owner reports 1 2023-Q4: 2 owner reports 2 2024-Q1: 3 owner reports 3 2024-Q2: 1 owner reports 1 2024-Q3: 1 owner reports 1 2024-Q4: 1 owner reports 1 2025-Q1: 2 owner reports 2 2025-Q2: 1 owner reports 1 2025-Q3: 3 owner reports 3 2025-Q4: 1 owner reports 1 2026-Q1: 3 owner reports 3 2026-Q2: 6 owner reports 6 2026-Q3: 1 owner reports 1 Owner reports Apr 2019 Jul 2026 Recall campaign 19V277000 ◆ Recall campaign 19V277000 Recall campaign 19V416000 ◆ Recall campaign 19V416000 Recall campaign 19V473000 ◆ Recall campaign 19V473000 Recall campaign 19V737000 ◆ Recall campaign 19V737000 Recall campaign 21V947000 ◆ Recall campaign 21V947000
  • Campaign 21V947000 was reported 450 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2019-Q2 Owner reports 1
2019-Q3 Owner reports 2
2019-Q4 Owner reports 3
2020-Q1 Owner reports 2
2020-Q2 Owner reports 1
2020-Q3 Owner reports 1
2020-Q4 Owner reports 1
2021-Q1 Owner reports 1
2022-Q1 Owner reports 3
2022-Q2 Owner reports 2
2022-Q3 Owner reports 1
2023-Q2 Owner reports 3
2023-Q3 Owner reports 1
2023-Q4 Owner reports 2
2024-Q1 Owner reports 3
2024-Q2 Owner reports 1
2024-Q3 Owner reports 1
2024-Q4 Owner reports 1
2025-Q1 Owner reports 2
2025-Q2 Owner reports 1
2025-Q3 Owner reports 3
2025-Q4 Owner reports 1
2026-Q1 Owner reports 3
2026-Q2 Owner reports 6
2026-Q3 Owner reports 1
Recall campaign 1 19V277000
Recall campaign 1 19V416000
Recall campaign 1 19V473000
Recall campaign 1 19V737000
Recall campaign 1 21V947000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 19V277000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
    Remedy:
    Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 19V416000

    Report date
    Component:
    WHEELS
    Consequence:
    The detached trim may become a road hazard, increasing the risk of crash.
    Remedy:
    Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 19V473000

    Report date
    Component:
    AIR BAGS
    Consequence:
    A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
    Remedy:
    Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
    View authoritative NHTSA record →
  4. Manufacturer action

    Recall campaign 19V737000

    Report date
    Component:
    STRUCTURE
    Consequence:
    The detached trim may become a road hazard, increasing the risk of crash.
    Remedy:
    Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
    View authoritative NHTSA record →
  5. Manufacturer action

    Recall campaign 21V947000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
    Remedy:
    Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 47 complaints · page 1 of 2

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources