2013 CHEVROLET IMPALA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 266 complaints · 1 recalls
Most-reported system: ELECTRICAL SYSTEM (26 complaints · 9.8%)
Safety signals:
  • Crashes 16
  • Fires 0
  • Injuries 12
  • Deaths 0
Compare with 2012 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 26 of 266 owner complaints (9.8%) in this vehicle snapshot. ELECTRICAL SYSTEM: 26 complaints, 9.8% of reports ELECTRICAL SYSTEM 26 · 9.8% · 1 crash reports POWER TRAIN: 21 complaints, 7.9% of reports POWER TRAIN 21 · 7.9% · 3 crash reports STEERING: 21 complaints, 7.9% of reports STEERING 21 · 7.9% · 1 crash reports WHEELS: 20 complaints, 7.5% of reports WHEELS 20 · 7.5% ENGINE: 14 complaints, 5.3% of reports ENGINE 14 · 5.3% SUSPENSION: 14 complaints, 5.3% of reports SUSPENSION 14 · 5.3% VEHICLE SPEED CONTROL: 13 complaints, 4.9% of reports VEHICLE SPEED CONTROL 13 · 4.9% · 1 crash reports AIR BAGS: 12 complaints, 4.5% of reports AIR BAGS 12 · 4.5% · 6 crash reports SERVICE BRAKES: 10 complaints, 3.8% of reports SERVICE BRAKES 10 · 3.8% · 2 crash reports UNKNOWN OR OTHER: 110 complaints, 41.4% of reports UNKNOWN OR OTHER 110 · 41.4% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 26 9.8% 1 crashes · 0 fires
POWER TRAIN 21 7.9% 3 crashes · 0 fires
STEERING 21 7.9% 1 crashes · 0 fires
WHEELS 20 7.5% 0 crashes · 0 fires
ENGINE 14 5.3% 0 crashes · 0 fires
SUSPENSION 14 5.3% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 13 4.9% 1 crashes · 0 fires
AIR BAGS 12 4.5% 6 crashes · 0 fires
SERVICE BRAKES 10 3.8% 2 crashes · 0 fires
UNKNOWN OR OTHER 110 41.4% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2012; the first recall shown was reported in Jun 2014. 2012-Q4: 1 owner reports 1 2013-Q2: 1 owner reports 1 2013-Q3: 1 owner reports 1 2014-Q2: 8 owner reports 8 2014-Q3: 19 owner reports 19 2014-Q4: 8 owner reports 8 2015-Q1: 8 owner reports 8 2015-Q2: 5 owner reports 5 2015-Q3: 9 owner reports 9 2015-Q4: 8 owner reports 8 2016-Q1: 10 owner reports 10 2016-Q2: 22 owner reports 22 2016-Q3: 16 owner reports 16 2016-Q4: 14 owner reports 14 2017-Q1: 11 owner reports 11 2017-Q2: 20 owner reports 20 2017-Q3: 9 owner reports 9 2017-Q4: 7 owner reports 7 2018-Q1: 4 owner reports 4 2018-Q2: 13 owner reports 13 2018-Q3: 6 owner reports 6 2018-Q4: 3 owner reports 3 2019-Q1: 6 owner reports 6 2019-Q2: 11 owner reports 11 2019-Q3: 5 owner reports 5 2019-Q4: 5 owner reports 5 2020-Q1: 5 owner reports 5 2020-Q2: 5 owner reports 5 2020-Q3: 5 owner reports 5 2020-Q4: 2 owner reports 2 2021-Q1: 4 owner reports 4 2021-Q3: 1 owner reports 1 2021-Q4: 2 owner reports 2 2022-Q2: 1 owner reports 1 2022-Q3: 3 owner reports 3 2023-Q1: 1 owner reports 1 2023-Q2: 1 owner reports 1 2023-Q3: 1 owner reports 1 2024-Q2: 1 owner reports 1 2024-Q3: 1 owner reports 1 2025-Q1: 1 owner reports 1 2025-Q3: 1 owner reports 1 2026-Q3: 1 owner reports 1 Owner reports Oct 2012 Jul 2026 Recall campaign 14V355000 ◆ Recall campaign 14V355000
View timeline records as a table
Date Record type Count Record identifier
2012-Q4 Owner reports 1
2013-Q2 Owner reports 1
2013-Q3 Owner reports 1
2014-Q2 Owner reports 8
2014-Q3 Owner reports 19
2014-Q4 Owner reports 8
2015-Q1 Owner reports 8
2015-Q2 Owner reports 5
2015-Q3 Owner reports 9
2015-Q4 Owner reports 8
2016-Q1 Owner reports 10
2016-Q2 Owner reports 22
2016-Q3 Owner reports 16
2016-Q4 Owner reports 14
2017-Q1 Owner reports 11
2017-Q2 Owner reports 20
2017-Q3 Owner reports 9
2017-Q4 Owner reports 7
2018-Q1 Owner reports 4
2018-Q2 Owner reports 13
2018-Q3 Owner reports 6
2018-Q4 Owner reports 3
2019-Q1 Owner reports 6
2019-Q2 Owner reports 11
2019-Q3 Owner reports 5
2019-Q4 Owner reports 5
2020-Q1 Owner reports 5
2020-Q2 Owner reports 5
2020-Q3 Owner reports 5
2020-Q4 Owner reports 2
2021-Q1 Owner reports 4
2021-Q3 Owner reports 1
2021-Q4 Owner reports 2
2022-Q2 Owner reports 1
2022-Q3 Owner reports 3
2023-Q1 Owner reports 1
2023-Q2 Owner reports 1
2023-Q3 Owner reports 1
2024-Q2 Owner reports 1
2024-Q3 Owner reports 1
2025-Q1 Owner reports 1
2025-Q3 Owner reports 1
2026-Q3 Owner reports 1
Recall campaign 1 14V355000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (1)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14V355000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
    Remedy:
    GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 266 complaints · page 1 of 11

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources