2025 CHRYSLER PACIFICA — Owner-Reported Problems
NHTSA Office of Defects Investigation Snapshot 2026-08-22 25 complaints · 8 recalls
Verdict & Safety Summary
Most-reported system: AIR BAGS (5 complaints · 20.0%)
Safety signals:
- Crashes 3
- Fires 0
- Injuries 0
- Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| AIR BAGS | 5 | 20.0% | 0 crashes · 0 fires |
| FORWARD COLLISION AVOIDANCE | 5 | 20.0% | 1 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 3 | 12.0% | 0 crashes · 0 fires |
| ENGINE | 2 | 8.0% | 0 crashes · 0 fires |
| FUEL SYSTEM | 2 | 8.0% | 0 crashes · 0 fires |
| STRUCTURE | 2 | 8.0% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 1 | 4.0% | 0 crashes · 0 fires |
| POWER TRAIN | 1 | 4.0% | 0 crashes · 0 fires |
| SERVICE BRAKES | 1 | 4.0% | 1 crashes · 0 fires |
| UNKNOWN OR OTHER | 12 | 48.0% | 3 crashes · 0 fires |
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 25V876000 was reported 284 days after the first earlier complaint mapped to its component.
- Campaign 25V877000 was reported 284 days after the first earlier complaint mapped to its component.
- Campaign 26V296000 was reported 429 days after the first earlier complaint mapped to its component.
- Campaign 26V358000 was reported 23 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2025-Q1 | Owner reports | 1 | |
| 2025-Q2 | Owner reports | 3 | |
| 2025-Q3 | Owner reports | 4 | |
| 2025-Q4 | Owner reports | 2 | |
| 2026-Q1 | Owner reports | 3 | |
| 2026-Q2 | Owner reports | 8 | |
| 2026-Q3 | Owner reports | 4 | |
| Recall campaign | 1 | 25V302000 | |
| Recall campaign | 1 | 25V471000 | |
| Recall campaign | 1 | 25V573000 | |
| Recall campaign | 1 | 25V876000 | |
| Recall campaign | 1 | 25V877000 | |
| Recall campaign | 1 | 26V189000 | |
| Recall campaign | 1 | 26V296000 | |
| Recall campaign | 1 | 26V358000 |
Safety Recalls (8)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 25V302000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
- Remedy:
- Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
-
Manufacturer action
Recall campaign 25V471000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy:
- Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
-
Manufacturer action
Recall campaign 25V573000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
- Remedy:
- Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
-
Manufacturer action
Recall campaign 25V876000
- Report date
- Component:
- EQUIPMENT ADAPTIVE/MOBILITY
- Consequence:
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy:
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
-
Manufacturer action
Recall campaign 25V877000
- Report date
- Component:
- EQUIPMENT ADAPTIVE/MOBILITY
- Consequence:
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy:
- Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
-
Manufacturer action
Recall campaign 26V189000
- Report date
- Component:
- AIR BAGS
- Consequence:
- Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
- Remedy:
- Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
-
Manufacturer action
Recall campaign 26V296000
- Report date
- Component:
- EQUIPMENT ADAPTIVE/MOBILITY
- Consequence:
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy:
- Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
-
Manufacturer action
Recall campaign 26V358000
- Report date
- Component:
- AIR BAGS
- Consequence:
- The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
- Remedy:
- Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Showing 0 of 25 complaints · page 1 of 1
No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Adjacent Model Years
Immediate preceding and succeeding model year records
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.