2013 CHRYSLER TOWN AND COUNTRY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 679 complaints · 0 recalls

Verdict & Safety Summary

Most-reported system: ELECTRICAL SYSTEM (312 complaints · 46.0%)
Safety signals:
  • Crashes 14
  • Fires 9
  • Injuries 28
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 312 of 679 owner complaints (46.0%) in this vehicle snapshot. ELECTRICAL SYSTEM: 312 complaints, 46.0% of reports ELECTRICAL SYSTEM 312 · 46.0% · 2 crash reports 5 fire reports ENGINE: 59 complaints, 8.7% of reports ENGINE 59 · 8.7% · 1 fire reports AIR BAGS: 34 complaints, 5.0% of reports AIR BAGS 34 · 5.0% · 4 crash reports POWER TRAIN: 32 complaints, 4.7% of reports POWER TRAIN 32 · 4.7% · 2 crash reports FUEL SYSTEM: 27 complaints, 4.0% of reports FUEL SYSTEM 27 · 4.0% STEERING: 19 complaints, 2.8% of reports STEERING 19 · 2.8% STRUCTURE: 19 complaints, 2.8% of reports STRUCTURE 19 · 2.8% EXTERIOR LIGHTING: 17 complaints, 2.5% of reports EXTERIOR LIGHTING 17 · 2.5% · 1 crash reports SERVICE BRAKES: 14 complaints, 2.1% of reports SERVICE BRAKES 14 · 2.1% · 1 crash reports UNKNOWN OR OTHER: 152 complaints, 22.4% of reports UNKNOWN OR OTHER 152 · 22.4% · 2 crash reports 3 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 312 46.0% 2 crashes · 5 fires
ENGINE 59 8.7% 0 crashes · 1 fires
AIR BAGS 34 5.0% 4 crashes · 0 fires
POWER TRAIN 32 4.7% 2 crashes · 0 fires
FUEL SYSTEM 27 4.0% 0 crashes · 0 fires
STEERING 19 2.8% 0 crashes · 0 fires
STRUCTURE 19 2.8% 0 crashes · 0 fires
EXTERIOR LIGHTING 17 2.5% 1 crashes · 0 fires
SERVICE BRAKES 14 2.1% 1 crashes · 0 fires
UNKNOWN OR OTHER 152 22.4% 2 crashes · 3 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2012. 2012-Q4: 1 owner reports 1 2013-Q1: 2 owner reports 2 2013-Q2: 7 owner reports 7 2013-Q3: 5 owner reports 5 2013-Q4: 1 owner reports 1 2014-Q1: 3 owner reports 3 2014-Q2: 10 owner reports 10 2014-Q3: 15 owner reports 15 2014-Q4: 28 owner reports 28 2015-Q1: 113 owner reports 113 2015-Q2: 52 owner reports 52 2015-Q3: 49 owner reports 49 2015-Q4: 18 owner reports 18 2016-Q1: 13 owner reports 13 2016-Q2: 9 owner reports 9 2016-Q3: 5 owner reports 5 2016-Q4: 9 owner reports 9 2017-Q1: 10 owner reports 10 2017-Q2: 8 owner reports 8 2017-Q3: 11 owner reports 11 2017-Q4: 10 owner reports 10 2018-Q1: 10 owner reports 10 2018-Q2: 19 owner reports 19 2018-Q3: 15 owner reports 15 2018-Q4: 13 owner reports 13 2019-Q1: 20 owner reports 20 2019-Q2: 12 owner reports 12 2019-Q3: 18 owner reports 18 2019-Q4: 18 owner reports 18 2020-Q1: 16 owner reports 16 2020-Q2: 9 owner reports 9 2020-Q3: 13 owner reports 13 2020-Q4: 13 owner reports 13 2021-Q1: 15 owner reports 15 2021-Q2: 4 owner reports 4 2021-Q3: 11 owner reports 11 2021-Q4: 5 owner reports 5 2022-Q1: 8 owner reports 8 2022-Q2: 7 owner reports 7 2022-Q3: 6 owner reports 6 2022-Q4: 7 owner reports 7 2023-Q1: 8 owner reports 8 2023-Q2: 6 owner reports 6 2023-Q3: 11 owner reports 11 2023-Q4: 2 owner reports 2 2024-Q1: 6 owner reports 6 2024-Q2: 4 owner reports 4 2024-Q3: 6 owner reports 6 2024-Q4: 4 owner reports 4 2025-Q1: 3 owner reports 3 2025-Q2: 3 owner reports 3 2025-Q3: 3 owner reports 3 2025-Q4: 1 owner reports 1 2026-Q1: 1 owner reports 1 2026-Q2: 2 owner reports 2 2026-Q3: 1 owner reports 1 Owner reports Oct 2012 Jul 2026 Investigation DP14004 ● Investigation DP14004 Investigation PE19014 ● Investigation PE19014
View timeline records as a table
Date Record type Count Record identifier
2012-Q4 Owner reports 1
2013-Q1 Owner reports 2
2013-Q2 Owner reports 7
2013-Q3 Owner reports 5
2013-Q4 Owner reports 1
2014-Q1 Owner reports 3
2014-Q2 Owner reports 10
2014-Q3 Owner reports 15
2014-Q4 Owner reports 28
2015-Q1 Owner reports 113
2015-Q2 Owner reports 52
2015-Q3 Owner reports 49
2015-Q4 Owner reports 18
2016-Q1 Owner reports 13
2016-Q2 Owner reports 9
2016-Q3 Owner reports 5
2016-Q4 Owner reports 9
2017-Q1 Owner reports 10
2017-Q2 Owner reports 8
2017-Q3 Owner reports 11
2017-Q4 Owner reports 10
2018-Q1 Owner reports 10
2018-Q2 Owner reports 19
2018-Q3 Owner reports 15
2018-Q4 Owner reports 13
2019-Q1 Owner reports 20
2019-Q2 Owner reports 12
2019-Q3 Owner reports 18
2019-Q4 Owner reports 18
2020-Q1 Owner reports 16
2020-Q2 Owner reports 9
2020-Q3 Owner reports 13
2020-Q4 Owner reports 13
2021-Q1 Owner reports 15
2021-Q2 Owner reports 4
2021-Q3 Owner reports 11
2021-Q4 Owner reports 5
2022-Q1 Owner reports 8
2022-Q2 Owner reports 7
2022-Q3 Owner reports 6
2022-Q4 Owner reports 7
2023-Q1 Owner reports 8
2023-Q2 Owner reports 6
2023-Q3 Owner reports 11
2023-Q4 Owner reports 2
2024-Q1 Owner reports 6
2024-Q2 Owner reports 4
2024-Q3 Owner reports 6
2024-Q4 Owner reports 4
2025-Q1 Owner reports 3
2025-Q2 Owner reports 3
2025-Q3 Owner reports 3
2025-Q4 Owner reports 1
2026-Q1 Owner reports 1
2026-Q2 Owner reports 2
2026-Q3 Owner reports 1
Defect investigation 1 DP14004
Defect investigation 1 PE19014
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (0)

Official safety recall campaigns filed with NHTSA

Zero safety recalls recorded for this model year in official NHTSA records.

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot Aug 21, 2026
Safety incident filters
Showing 0 of 679 complaints · page 1 of 28

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot Aug 21, 2026
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources