2012 FORD EDGE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 1,129 complaints · 3 recalls
Most-reported system: ELECTRICAL SYSTEM (319 complaints · 28.3%)
Safety signals:
  • Crashes 26
  • Fires 5
  • Injuries 17
  • Deaths 0
Compare with 2011 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 319 of 1,129 owner complaints (28.3%) in this vehicle snapshot. ELECTRICAL SYSTEM: 319 complaints, 28.3% of reports ELECTRICAL SYSTEM 319 · 28.3% · 2 fire reports SERVICE BRAKES: 241 complaints, 21.4% of reports SERVICE BRAKES 241 · 21.4% · 9 crash reports STRUCTURE: 113 complaints, 10.0% of reports STRUCTURE 113 · 10.0% · 2 crash reports EXTERIOR LIGHTING: 84 complaints, 7.4% of reports EXTERIOR LIGHTING 84 · 7.4% ENGINE: 43 complaints, 3.8% of reports ENGINE 43 · 3.8% · 1 fire reports FUEL SYSTEM: 38 complaints, 3.4% of reports FUEL SYSTEM 38 · 3.4% · 1 crash reports 2 fire reports POWER TRAIN: 36 complaints, 3.2% of reports POWER TRAIN 36 · 3.2% · 3 crash reports STEERING: 13 complaints, 1.2% of reports STEERING 13 · 1.2% · 1 crash reports VISIBILITY: 10 complaints, 0.9% of reports VISIBILITY 10 · 0.9% UNKNOWN OR OTHER: 357 complaints, 31.6% of reports UNKNOWN OR OTHER 357 · 31.6% · 7 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 319 28.3% 0 crashes · 2 fires
SERVICE BRAKES 241 21.4% 9 crashes · 0 fires
STRUCTURE 113 10.0% 2 crashes · 0 fires
EXTERIOR LIGHTING 84 7.4% 0 crashes · 0 fires
ENGINE 43 3.8% 0 crashes · 1 fires
FUEL SYSTEM 38 3.4% 1 crashes · 2 fires
POWER TRAIN 36 3.2% 3 crashes · 0 fires
STEERING 13 1.2% 1 crashes · 0 fires
VISIBILITY 10 0.9% 0 crashes · 0 fires
UNKNOWN OR OTHER 357 31.6% 7 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2011; the first recall shown was reported in Sep 2012. 2011-Q4: 1 owner reports 1 2012-Q1: 2 owner reports 2 2012-Q2: 2 owner reports 2 2012-Q3: 3 owner reports 3 2012-Q4: 5 owner reports 5 2013-Q1: 1 owner reports 1 2013-Q2: 9 owner reports 9 2013-Q3: 10 owner reports 10 2013-Q4: 8 owner reports 8 2014-Q1: 14 owner reports 14 2014-Q2: 31 owner reports 31 2014-Q3: 63 owner reports 63 2014-Q4: 32 owner reports 32 2015-Q1: 54 owner reports 54 2015-Q2: 55 owner reports 55 2015-Q3: 60 owner reports 60 2015-Q4: 48 owner reports 48 2016-Q1: 67 owner reports 67 2016-Q2: 75 owner reports 75 2016-Q3: 65 owner reports 65 2016-Q4: 70 owner reports 70 2017-Q1: 32 owner reports 32 2017-Q2: 37 owner reports 37 2017-Q3: 23 owner reports 23 2017-Q4: 22 owner reports 22 2018-Q1: 19 owner reports 19 2018-Q2: 12 owner reports 12 2018-Q3: 31 owner reports 31 2018-Q4: 16 owner reports 16 2019-Q1: 15 owner reports 15 2019-Q2: 23 owner reports 23 2019-Q3: 24 owner reports 24 2019-Q4: 13 owner reports 13 2020-Q1: 7 owner reports 7 2020-Q2: 12 owner reports 12 2020-Q3: 12 owner reports 12 2020-Q4: 8 owner reports 8 2021-Q1: 6 owner reports 6 2021-Q2: 6 owner reports 6 2021-Q3: 14 owner reports 14 2021-Q4: 9 owner reports 9 2022-Q1: 8 owner reports 8 2022-Q2: 10 owner reports 10 2022-Q3: 18 owner reports 18 2022-Q4: 7 owner reports 7 2023-Q1: 7 owner reports 7 2023-Q2: 5 owner reports 5 2023-Q3: 6 owner reports 6 2023-Q4: 4 owner reports 4 2024-Q1: 3 owner reports 3 2024-Q2: 4 owner reports 4 2024-Q3: 7 owner reports 7 2024-Q4: 3 owner reports 3 2025-Q1: 2 owner reports 2 2025-Q2: 6 owner reports 6 2025-Q3: 9 owner reports 9 2025-Q4: 3 owner reports 3 2026-Q1: 5 owner reports 5 2026-Q2: 3 owner reports 3 2026-Q3: 3 owner reports 3 Owner reports Oct 2011 Jul 2026 Recall campaign 12V438000 ◆ Recall campaign 12V438000 Recall campaign 14V002000 ◆ Recall campaign 14V002000 Recall campaign 14V393000 ◆ Recall campaign 14V393000 Investigation PE16012 ● Investigation PE16012
  • Campaign 12V438000 was reported 176 days after the first earlier complaint mapped to its component.
  • Campaign 14V393000 was reported 688 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2011-Q4 Owner reports 1
2012-Q1 Owner reports 2
2012-Q2 Owner reports 2
2012-Q3 Owner reports 3
2012-Q4 Owner reports 5
2013-Q1 Owner reports 1
2013-Q2 Owner reports 9
2013-Q3 Owner reports 10
2013-Q4 Owner reports 8
2014-Q1 Owner reports 14
2014-Q2 Owner reports 31
2014-Q3 Owner reports 63
2014-Q4 Owner reports 32
2015-Q1 Owner reports 54
2015-Q2 Owner reports 55
2015-Q3 Owner reports 60
2015-Q4 Owner reports 48
2016-Q1 Owner reports 67
2016-Q2 Owner reports 75
2016-Q3 Owner reports 65
2016-Q4 Owner reports 70
2017-Q1 Owner reports 32
2017-Q2 Owner reports 37
2017-Q3 Owner reports 23
2017-Q4 Owner reports 22
2018-Q1 Owner reports 19
2018-Q2 Owner reports 12
2018-Q3 Owner reports 31
2018-Q4 Owner reports 16
2019-Q1 Owner reports 15
2019-Q2 Owner reports 23
2019-Q3 Owner reports 24
2019-Q4 Owner reports 13
2020-Q1 Owner reports 7
2020-Q2 Owner reports 12
2020-Q3 Owner reports 12
2020-Q4 Owner reports 8
2021-Q1 Owner reports 6
2021-Q2 Owner reports 6
2021-Q3 Owner reports 14
2021-Q4 Owner reports 9
2022-Q1 Owner reports 8
2022-Q2 Owner reports 10
2022-Q3 Owner reports 18
2022-Q4 Owner reports 7
2023-Q1 Owner reports 7
2023-Q2 Owner reports 5
2023-Q3 Owner reports 6
2023-Q4 Owner reports 4
2024-Q1 Owner reports 3
2024-Q2 Owner reports 4
2024-Q3 Owner reports 7
2024-Q4 Owner reports 3
2025-Q1 Owner reports 2
2025-Q2 Owner reports 6
2025-Q3 Owner reports 9
2025-Q4 Owner reports 3
2026-Q1 Owner reports 5
2026-Q2 Owner reports 3
2026-Q3 Owner reports 3
Recall campaign 1 12V438000
Recall campaign 1 14V002000
Recall campaign 1 14V393000
Defect investigation 1 PE16012
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 12V438000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source may result in a fire.
    Remedy:
    Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 14V002000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A fuel leak in the presence of an ignition source may result in a fire.
    Remedy:
    Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 14V393000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
    Remedy:
    Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 1129 complaints · page 1 of 46

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources