2014 FORD EDGE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 379 complaints · 3 recalls
Most-reported system: SERVICE BRAKES (59 complaints · 15.6%)
Safety signals:
  • Crashes 14
  • Fires 0
  • Injuries 11
  • Deaths 0
Compare with 2013 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution SERVICE BRAKES appears in 59 of 379 owner complaints (15.6%) in this vehicle snapshot. SERVICE BRAKES: 59 complaints, 15.6% of reports SERVICE BRAKES 59 · 15.6% · 2 crash reports POWER TRAIN: 40 complaints, 10.6% of reports POWER TRAIN 40 · 10.6% BACK OVER PREVENTION: 32 complaints, 8.4% of reports BACK OVER PREVENTION 32 · 8.4% FUEL SYSTEM: 28 complaints, 7.4% of reports FUEL SYSTEM 28 · 7.4% ENGINE: 26 complaints, 6.9% of reports ENGINE 26 · 6.9% ELECTRICAL SYSTEM: 25 complaints, 6.6% of reports ELECTRICAL SYSTEM 25 · 6.6% STRUCTURE: 14 complaints, 3.7% of reports STRUCTURE 14 · 3.7% VISIBILITY: 13 complaints, 3.4% of reports VISIBILITY 13 · 3.4% EXTERIOR LIGHTING: 12 complaints, 3.2% of reports EXTERIOR LIGHTING 12 · 3.2% · 1 crash reports UNKNOWN OR OTHER: 143 complaints, 37.7% of reports UNKNOWN OR OTHER 143 · 37.7% · 5 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
SERVICE BRAKES 59 15.6% 2 crashes · 0 fires
POWER TRAIN 40 10.6% 0 crashes · 0 fires
BACK OVER PREVENTION 32 8.4% 0 crashes · 0 fires
FUEL SYSTEM 28 7.4% 0 crashes · 0 fires
ENGINE 26 6.9% 0 crashes · 0 fires
ELECTRICAL SYSTEM 25 6.6% 0 crashes · 0 fires
STRUCTURE 14 3.7% 0 crashes · 0 fires
VISIBILITY 13 3.4% 0 crashes · 0 fires
EXTERIOR LIGHTING 12 3.2% 1 crashes · 0 fires
UNKNOWN OR OTHER 143 37.7% 5 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2014; the first recall shown was reported in Jul 2014. 2014-Q2: 3 owner reports 3 2014-Q3: 4 owner reports 4 2014-Q4: 7 owner reports 7 2015-Q1: 2 owner reports 2 2015-Q2: 7 owner reports 7 2015-Q3: 4 owner reports 4 2015-Q4: 3 owner reports 3 2016-Q1: 4 owner reports 4 2016-Q2: 1 owner reports 1 2016-Q3: 8 owner reports 8 2016-Q4: 3 owner reports 3 2017-Q1: 11 owner reports 11 2017-Q2: 5 owner reports 5 2017-Q3: 9 owner reports 9 2017-Q4: 11 owner reports 11 2018-Q1: 11 owner reports 11 2018-Q2: 17 owner reports 17 2018-Q3: 11 owner reports 11 2018-Q4: 9 owner reports 9 2019-Q1: 7 owner reports 7 2019-Q2: 11 owner reports 11 2019-Q3: 13 owner reports 13 2019-Q4: 4 owner reports 4 2020-Q1: 8 owner reports 8 2020-Q2: 7 owner reports 7 2020-Q3: 11 owner reports 11 2020-Q4: 9 owner reports 9 2021-Q1: 5 owner reports 5 2021-Q2: 4 owner reports 4 2021-Q3: 10 owner reports 10 2021-Q4: 8 owner reports 8 2022-Q1: 3 owner reports 3 2022-Q2: 6 owner reports 6 2022-Q3: 14 owner reports 14 2022-Q4: 6 owner reports 6 2023-Q1: 12 owner reports 12 2023-Q2: 7 owner reports 7 2023-Q3: 6 owner reports 6 2023-Q4: 8 owner reports 8 2024-Q1: 7 owner reports 7 2024-Q2: 4 owner reports 4 2024-Q3: 12 owner reports 12 2024-Q4: 9 owner reports 9 2025-Q1: 5 owner reports 5 2025-Q2: 9 owner reports 9 2025-Q3: 24 owner reports 24 2025-Q4: 8 owner reports 8 2026-Q1: 6 owner reports 6 2026-Q2: 4 owner reports 4 2026-Q3: 2 owner reports 2 Owner reports Apr 2014 Jul 2026 Recall campaign 14V393000 ◆ Recall campaign 14V393000 Recall campaign 15V005000 ◆ Recall campaign 15V005000 Recall campaign 20V692000 ◆ Recall campaign 20V692000 Investigation PE15020 ● Investigation PE15020
  • Campaign 15V005000 was reported 81 days after the first earlier complaint mapped to its component.
  • Campaign 20V692000 was reported 2,206 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2014-Q2 Owner reports 3
2014-Q3 Owner reports 4
2014-Q4 Owner reports 7
2015-Q1 Owner reports 2
2015-Q2 Owner reports 7
2015-Q3 Owner reports 4
2015-Q4 Owner reports 3
2016-Q1 Owner reports 4
2016-Q2 Owner reports 1
2016-Q3 Owner reports 8
2016-Q4 Owner reports 3
2017-Q1 Owner reports 11
2017-Q2 Owner reports 5
2017-Q3 Owner reports 9
2017-Q4 Owner reports 11
2018-Q1 Owner reports 11
2018-Q2 Owner reports 17
2018-Q3 Owner reports 11
2018-Q4 Owner reports 9
2019-Q1 Owner reports 7
2019-Q2 Owner reports 11
2019-Q3 Owner reports 13
2019-Q4 Owner reports 4
2020-Q1 Owner reports 8
2020-Q2 Owner reports 7
2020-Q3 Owner reports 11
2020-Q4 Owner reports 9
2021-Q1 Owner reports 5
2021-Q2 Owner reports 4
2021-Q3 Owner reports 10
2021-Q4 Owner reports 8
2022-Q1 Owner reports 3
2022-Q2 Owner reports 6
2022-Q3 Owner reports 14
2022-Q4 Owner reports 6
2023-Q1 Owner reports 12
2023-Q2 Owner reports 7
2023-Q3 Owner reports 6
2023-Q4 Owner reports 8
2024-Q1 Owner reports 7
2024-Q2 Owner reports 4
2024-Q3 Owner reports 12
2024-Q4 Owner reports 9
2025-Q1 Owner reports 5
2025-Q2 Owner reports 9
2025-Q3 Owner reports 24
2025-Q4 Owner reports 8
2026-Q1 Owner reports 6
2026-Q2 Owner reports 4
2026-Q3 Owner reports 2
Recall campaign 1 14V393000
Recall campaign 1 15V005000
Recall campaign 1 20V692000
Defect investigation 1 PE15020
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14V393000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
    Remedy:
    Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 15V005000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 20V692000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 379 complaints · page 1 of 16

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources