2003 JEEP GRAND CHEROKEE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 757 complaints · 10 recalls
Most-reported system: AIR BAGS (238 complaints · 31.4%)
Safety signals:
  • Crashes 48
  • Fires 14
  • Injuries 56
  • Deaths 1
Compare with 2002 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 238 of 757 owner complaints (31.4%) in this vehicle snapshot. AIR BAGS: 238 complaints, 31.4% of reports AIR BAGS 238 · 31.4% · 14 crash reports VISIBILITY: 162 complaints, 21.4% of reports VISIBILITY 162 · 21.4% · 1 crash reports 2 fire reports SERVICE BRAKES: 62 complaints, 8.2% of reports SERVICE BRAKES 62 · 8.2% · 1 crash reports ENGINE: 44 complaints, 5.8% of reports ENGINE 44 · 5.8% · 1 crash reports 2 fire reports ELECTRICAL SYSTEM: 40 complaints, 5.3% of reports ELECTRICAL SYSTEM 40 · 5.3% · 2 fire reports POWER TRAIN: 30 complaints, 4.0% of reports POWER TRAIN 30 · 4.0% · 13 crash reports 1 fire reports VEHICLE SPEED CONTROL: 23 complaints, 3.0% of reports VEHICLE SPEED CONTROL 23 · 3.0% · 8 crash reports 1 fire reports STEERING: 16 complaints, 2.1% of reports STEERING 16 · 2.1% · 2 crash reports FUEL SYSTEM: 14 complaints, 1.9% of reports FUEL SYSTEM 14 · 1.9% UNKNOWN OR OTHER: 352 complaints, 46.5% of reports UNKNOWN OR OTHER 352 · 46.5% · 25 crash reports 10 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 238 31.4% 14 crashes · 0 fires
VISIBILITY 162 21.4% 1 crashes · 2 fires
SERVICE BRAKES 62 8.2% 1 crashes · 0 fires
ENGINE 44 5.8% 1 crashes · 2 fires
ELECTRICAL SYSTEM 40 5.3% 0 crashes · 2 fires
POWER TRAIN 30 4.0% 13 crashes · 1 fires
VEHICLE SPEED CONTROL 23 3.0% 8 crashes · 1 fires
STEERING 16 2.1% 2 crashes · 0 fires
FUEL SYSTEM 14 1.9% 0 crashes · 0 fires
UNKNOWN OR OTHER 352 46.5% 25 crashes · 10 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2002; the first recall shown was reported in Feb 2006. 2002-Q4: 4 owner reports 4 2003-Q1: 6 owner reports 6 2003-Q2: 6 owner reports 6 2003-Q3: 9 owner reports 9 2003-Q4: 8 owner reports 8 2004-Q1: 14 owner reports 14 2004-Q2: 11 owner reports 11 2004-Q3: 9 owner reports 9 2004-Q4: 9 owner reports 9 2005-Q1: 15 owner reports 15 2005-Q2: 14 owner reports 14 2005-Q3: 7 owner reports 7 2005-Q4: 4 owner reports 4 2006-Q1: 3 owner reports 3 2006-Q2: 12 owner reports 12 2006-Q3: 11 owner reports 11 2006-Q4: 18 owner reports 18 2007-Q1: 27 owner reports 27 2007-Q2: 16 owner reports 16 2007-Q3: 17 owner reports 17 2007-Q4: 27 owner reports 27 2008-Q1: 17 owner reports 17 2008-Q2: 8 owner reports 8 2008-Q3: 10 owner reports 10 2008-Q4: 30 owner reports 30 2009-Q1: 16 owner reports 16 2009-Q2: 9 owner reports 9 2009-Q3: 9 owner reports 9 2009-Q4: 15 owner reports 15 2010-Q1: 8 owner reports 8 2010-Q2: 7 owner reports 7 2010-Q3: 5 owner reports 5 2010-Q4: 8 owner reports 8 2011-Q1: 9 owner reports 9 2011-Q2: 7 owner reports 7 2011-Q3: 5 owner reports 5 2011-Q4: 8 owner reports 8 2012-Q1: 8 owner reports 8 2012-Q2: 6 owner reports 6 2012-Q3: 1 owner reports 1 2012-Q4: 2 owner reports 2 2013-Q1: 12 owner reports 12 2013-Q2: 23 owner reports 23 2013-Q3: 19 owner reports 19 2013-Q4: 18 owner reports 18 2014-Q1: 26 owner reports 26 2014-Q2: 12 owner reports 12 2014-Q3: 20 owner reports 20 2014-Q4: 5 owner reports 5 2015-Q1: 18 owner reports 18 2015-Q2: 15 owner reports 15 2015-Q3: 35 owner reports 35 2015-Q4: 22 owner reports 22 2016-Q1: 25 owner reports 25 2016-Q2: 9 owner reports 9 2016-Q3: 11 owner reports 11 2016-Q4: 6 owner reports 6 2017-Q1: 1 owner reports 1 2017-Q2: 5 owner reports 5 2017-Q3: 3 owner reports 3 2018-Q1: 3 owner reports 3 2018-Q2: 2 owner reports 2 2018-Q3: 4 owner reports 4 2018-Q4: 2 owner reports 2 2019-Q1: 2 owner reports 2 2019-Q2: 2 owner reports 2 2019-Q3: 4 owner reports 4 2020-Q1: 4 owner reports 4 2020-Q3: 3 owner reports 3 2020-Q4: 2 owner reports 2 2021-Q3: 1 owner reports 1 2022-Q4: 1 owner reports 1 2023-Q2: 2 owner reports 2 2024-Q3: 2 owner reports 2 2026-Q1: 1 owner reports 1 2026-Q2: 1 owner reports 1 2026-Q3: 1 owner reports 1 Owner reports Oct 2002 Jul 2026 Recall campaign 06E011000 ◆ Recall campaign 06E011000 Recall campaign 06E022000 ◆ Recall campaign 06E022000 Recall campaign 06E023000 ◆ Recall campaign 06E023000 Recall campaign 06V197000 ◆ Recall campaign 06V197000 Recall campaign 06E064000 ◆ Recall campaign 06E064000 Recall campaign 09E012000 ◆ Recall campaign 09E012000 Recall campaign 09V117000 ◆ Recall campaign 09V117000 Recall campaign 09E025000 ◆ Recall campaign 09E025000 Recall campaign 12V527000 ◆ Recall campaign 12V527000 Recall campaign 15V046000 ◆ Recall campaign 15V046000 Investigation DP09005 ● Investigation DP09005 Investigation PE10031 ● Investigation PE10031 Investigation EA12005 ● Investigation EA12005 Investigation RQ14001 ● Investigation RQ14001
  • Campaign 06E011000 was reported 723 days after the first earlier complaint mapped to its component.
  • Campaign 06V197000 was reported 1,330 days after the first earlier complaint mapped to its component.
  • Campaign 09V117000 was reported 2,367 days after the first earlier complaint mapped to its component.
  • Campaign 09E025000 was reported 664 days after the first earlier complaint mapped to its component.
  • Campaign 15V046000 was reported 4,118 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2002-Q4 Owner reports 4
2003-Q1 Owner reports 6
2003-Q2 Owner reports 6
2003-Q3 Owner reports 9
2003-Q4 Owner reports 8
2004-Q1 Owner reports 14
2004-Q2 Owner reports 11
2004-Q3 Owner reports 9
2004-Q4 Owner reports 9
2005-Q1 Owner reports 15
2005-Q2 Owner reports 14
2005-Q3 Owner reports 7
2005-Q4 Owner reports 4
2006-Q1 Owner reports 3
2006-Q2 Owner reports 12
2006-Q3 Owner reports 11
2006-Q4 Owner reports 18
2007-Q1 Owner reports 27
2007-Q2 Owner reports 16
2007-Q3 Owner reports 17
2007-Q4 Owner reports 27
2008-Q1 Owner reports 17
2008-Q2 Owner reports 8
2008-Q3 Owner reports 10
2008-Q4 Owner reports 30
2009-Q1 Owner reports 16
2009-Q2 Owner reports 9
2009-Q3 Owner reports 9
2009-Q4 Owner reports 15
2010-Q1 Owner reports 8
2010-Q2 Owner reports 7
2010-Q3 Owner reports 5
2010-Q4 Owner reports 8
2011-Q1 Owner reports 9
2011-Q2 Owner reports 7
2011-Q3 Owner reports 5
2011-Q4 Owner reports 8
2012-Q1 Owner reports 8
2012-Q2 Owner reports 6
2012-Q3 Owner reports 1
2012-Q4 Owner reports 2
2013-Q1 Owner reports 12
2013-Q2 Owner reports 23
2013-Q3 Owner reports 19
2013-Q4 Owner reports 18
2014-Q1 Owner reports 26
2014-Q2 Owner reports 12
2014-Q3 Owner reports 20
2014-Q4 Owner reports 5
2015-Q1 Owner reports 18
2015-Q2 Owner reports 15
2015-Q3 Owner reports 35
2015-Q4 Owner reports 22
2016-Q1 Owner reports 25
2016-Q2 Owner reports 9
2016-Q3 Owner reports 11
2016-Q4 Owner reports 6
2017-Q1 Owner reports 1
2017-Q2 Owner reports 5
2017-Q3 Owner reports 3
2018-Q1 Owner reports 3
2018-Q2 Owner reports 2
2018-Q3 Owner reports 4
2018-Q4 Owner reports 2
2019-Q1 Owner reports 2
2019-Q2 Owner reports 2
2019-Q3 Owner reports 4
2020-Q1 Owner reports 4
2020-Q3 Owner reports 3
2020-Q4 Owner reports 2
2021-Q3 Owner reports 1
2022-Q4 Owner reports 1
2023-Q2 Owner reports 2
2024-Q3 Owner reports 2
2026-Q1 Owner reports 1
2026-Q2 Owner reports 1
2026-Q3 Owner reports 1
Recall campaign 1 06E011000
Recall campaign 1 06E022000
Recall campaign 1 06E023000
Recall campaign 1 06V197000
Recall campaign 1 06E064000
Recall campaign 1 09E012000
Recall campaign 1 09V117000
Recall campaign 1 09E025000
Recall campaign 1 12V527000
Recall campaign 1 15V046000
Defect investigation 1 DP09005
Defect investigation 1 PE10031
Defect investigation 1 EA12005
Defect investigation 1 RQ14001
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (10)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 06E011000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
    Remedy:
    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 06E022000

    Report date
    Component:
    Not available in the source record
    Consequence:
    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
    Remedy:
    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 06E023000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
    Remedy:
    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 06E064000

    Report date
    Component:
    Not available in the source record
    Consequence:
    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
    Remedy:
    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 06V197000

    Report date
    Component:
    SEATS
    Consequence:
    OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
    Remedy:
    DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 09E012000

    Report date
    Component:
    Not available in the source record
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 09E025000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 09V117000

    Report date
    Component:
    SEATS
    Consequence:
    OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
    Remedy:
    DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 12V527000

    Report date
    Component:
    Not available in the source record
    Consequence:
    Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
    Remedy:
    Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 15V046000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
    Remedy:
    Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 757 complaints · page 1 of 31

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources