2004 Jeep Grand Cherokee Problems and Recalls (1,271 Complaints)

The most-reported problem on the 2004 Jeep Grand Cherokee is Airbags (23% of 1,271 owner reports). There are 14 safety recalls. Check the VIN and inspect Airbags — this is the NHTSA file, not a score.

NHTSA Office of Defects Investigation Snapshot 2026-10-15 1,271 complaints · 14 recalls

What problems show up on the 2004 Jeep Grand Cherokee?

287 of 1,271 filings named Airbags (23% of the file). That is what owners wrote, not a shop diagnosis of the vehicle in the driveway.

Second is Glass / wipers / cameras (196 reports).

There are 14 official safety recalls on this year. They were filed about Steering, Electrical, Fuel system, Lights, and Airbags. Check the VIN at nhtsa.gov — a campaign on this page can still be open on a specific truck.

The 2003 has 757 reports on file; this year has 1,271. Older years collect more reports just by being on the road longer. If you need a fairer comparison, use the equal-time view.

What to check before you buy a 2004 Jeep Grand Cherokee

A useful visit to this page takes five minutes. YearTell does not score years and cannot see the vehicle in front of you.

  1. Look up the VIN for open recalls at nhtsa.gov. This year has 14 campaigns on file below.
  2. Airbags. Confirm the airbag light behaves normally and that open airbag recalls are closed.
  3. Glass / wipers / cameras. Check windshield, wipers and any camera or sensor the listing claims is there.
  4. Brakes. Have a shop check pads, rotors, fluid and whether the pedal feels firm.
  5. Skim a few owner reports below for Airbags. Look for the same symptom repeating.
  6. Take that list to a mechanic. Do not turn the complaint total into a score.

What owners reported

System named most often: Airbags 287 complaints · 22.6% of the file
Crashes, fires, injuries and deaths in those filings:
  • Crashes 110
  • Fires 25
  • Injuries 84
  • Deaths 3
All Jeep Grand Cherokee years →
NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Which systems owners named

Share of owner complaints filed against each vehicle system. These shares are not adjusted for how many vehicles were sold.

Which systems owners named Airbags (AIR BAGS) appears in 287 of 1,271 owner complaints (22.6%) in this vehicle snapshot. Airbags (AIR BAGS): 287 complaints, 22.6% of reports Airbags (AIR BAGS) 34 crash reports 1 fire reports 287 · 22.6% Glass / wipers / cameras (VISIBILITY): 196 complaints, 15.4% of reports Glass / wipers / cameras (VISIBILITY) 1 crash reports 196 · 15.4% Brakes (SERVICE BRAKES): 138 complaints, 10.9% of reports Brakes (SERVICE BRAKES) 11 crash reports 138 · 10.9% Electrical (ELECTRICAL SYSTEM): 93 complaints, 7.3% of reports Electrical (ELECTRICAL SYSTEM) 1 crash reports 5 fire reports 93 · 7.3% Engine (ENGINE): 66 complaints, 5.2% of reports Engine (ENGINE) 4 fire reports 66 · 5.2% Cruise / speed control (VEHICLE SPEED CONTROL): 64 complaints, 5.0% of reports Cruise / speed control (VEHICLE SPEED CONTROL) 25 crash reports 64 · 5.0% Steering (STEERING): 60 complaints, 4.7% of reports Steering (STEERING) 5 crash reports 60 · 4.7% Transmission / driveline (POWER TRAIN): 46 complaints, 3.6% of reports Transmission / driveline (POWER TRAIN) 18 crash reports 46 · 3.6% Fuel system (FUEL SYSTEM): 28 complaints, 2.2% of reports Fuel system (FUEL SYSTEM) 1 crash reports 28 · 2.2% Unclassified NHTSA leftover: 617 complaints, 48.5% of reports Unclassified NHTSA leftover 44 crash reports 14 fire reports 617 · 48.5% 0% 25% 50% 75% 100%

“Unclassified NHTSA leftover” is not a car part. It is a filing bucket and always sits last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
Airbags (AIR BAGS) 287 22.6% 34 crashes · 1 fires
Glass / wipers / cameras (VISIBILITY) 196 15.4% 1 crashes · 0 fires
Brakes (SERVICE BRAKES) 138 10.9% 11 crashes · 0 fires
Electrical (ELECTRICAL SYSTEM) 93 7.3% 1 crashes · 5 fires
Engine (ENGINE) 66 5.2% 0 crashes · 4 fires
Cruise / speed control (VEHICLE SPEED CONTROL) 64 5.0% 25 crashes · 0 fires
Steering (STEERING) 60 4.7% 5 crashes · 0 fires
Transmission / driveline (POWER TRAIN) 46 3.6% 18 crashes · 0 fires
Fuel system (FUEL SYSTEM) 28 2.2% 1 crashes · 0 fires
Unclassified NHTSA leftover 617 48.5% 44 crashes · 14 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-10-15 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

When reports and recalls showed up

When owners filed reports, and when recall campaigns showed up.

When reports and recalls showed up Owner reports in this snapshot begin in Jul 2003; the first recall shown was reported in Mar 2003. 2003-Q3: 3 owner reports 3 2003-Q4: 3 owner reports 3 2004-Q1: 5 owner reports 5 2004-Q2: 21 owner reports 21 2004-Q3: 18 owner reports 18 2004-Q4: 21 owner reports 21 2005-Q1: 30 owner reports 30 2005-Q2: 30 owner reports 30 2005-Q3: 19 owner reports 19 2005-Q4: 10 owner reports 10 2006-Q1: 17 owner reports 17 2006-Q2: 33 owner reports 33 2006-Q3: 32 owner reports 32 2006-Q4: 32 owner reports 32 2007-Q1: 43 owner reports 43 2007-Q2: 26 owner reports 26 2007-Q3: 12 owner reports 12 2007-Q4: 31 owner reports 31 2008-Q1: 35 owner reports 35 2008-Q2: 22 owner reports 22 2008-Q3: 22 owner reports 22 2008-Q4: 21 owner reports 21 2009-Q1: 26 owner reports 26 2009-Q2: 13 owner reports 13 2009-Q3: 13 owner reports 13 2009-Q4: 18 owner reports 18 2010-Q1: 25 owner reports 25 2010-Q2: 14 owner reports 14 2010-Q3: 23 owner reports 23 2010-Q4: 13 owner reports 13 2011-Q1: 19 owner reports 19 2011-Q2: 9 owner reports 9 2011-Q3: 13 owner reports 13 2011-Q4: 12 owner reports 12 2012-Q1: 9 owner reports 9 2012-Q2: 6 owner reports 6 2012-Q3: 6 owner reports 6 2012-Q4: 10 owner reports 10 2013-Q1: 10 owner reports 10 2013-Q2: 16 owner reports 16 2013-Q3: 29 owner reports 29 2013-Q4: 18 owner reports 18 2014-Q1: 35 owner reports 35 2014-Q2: 17 owner reports 17 2014-Q3: 15 owner reports 15 2014-Q4: 10 owner reports 10 2015-Q1: 27 owner reports 27 2015-Q2: 14 owner reports 14 2015-Q3: 37 owner reports 37 2015-Q4: 36 owner reports 36 2016-Q1: 52 owner reports 52 2016-Q2: 63 owner reports 63 2016-Q3: 27 owner reports 27 2016-Q4: 28 owner reports 28 2017-Q1: 14 owner reports 14 2017-Q2: 10 owner reports 10 2017-Q3: 11 owner reports 11 2017-Q4: 9 owner reports 9 2018-Q1: 4 owner reports 4 2018-Q2: 7 owner reports 7 2018-Q3: 11 owner reports 11 2018-Q4: 6 owner reports 6 2019-Q1: 2 owner reports 2 2019-Q2: 12 owner reports 12 2019-Q3: 6 owner reports 6 2019-Q4: 6 owner reports 6 2020-Q1: 3 owner reports 3 2020-Q3: 4 owner reports 4 2020-Q4: 1 owner reports 1 2021-Q1: 2 owner reports 2 2021-Q4: 2 owner reports 2 2022-Q3: 1 owner reports 1 2022-Q4: 4 owner reports 4 2023-Q1: 2 owner reports 2 2023-Q2: 1 owner reports 1 2024-Q2: 1 owner reports 1 2025-Q3: 2 owner reports 2 2026-Q3: 1 owner reports 1 Owner reports Mar 2003 Jul 2026 Recall campaign 03V079000 ◆ Recall campaign 03V079000 Recall campaign 04V048000 ◆ Recall campaign 04V048000 Recall campaign 04V112000 ◆ Recall campaign 04V112000 Recall campaign 06E011000 ◆ Recall campaign 06E011000 Recall campaign 06E022000 ◆ Recall campaign 06E022000 Recall campaign 06E023000 ◆ Recall campaign 06E023000 Recall campaign 06V197000 ◆ Recall campaign 06V197000 Recall campaign 06E064000 ◆ Recall campaign 06E064000 Recall campaign 09E012000 ◆ Recall campaign 09E012000 Recall campaign 09V117000 ◆ Recall campaign 09V117000 Recall campaign 09E025000 ◆ Recall campaign 09E025000 Recall campaign 12V527000 ◆ Recall campaign 12V527000 Recall campaign 15V046000 ◆ Recall campaign 15V046000 Recall campaign 15V673000 ◆ Recall campaign 15V673000 Investigation DP09005 ● Investigation DP09005 Investigation PE10031 ● Investigation PE10031 Investigation EA12005 ● Investigation EA12005 Investigation RQ14001 ● Investigation RQ14001
  • Campaign 04V048000 was reported 207 days after the first earlier complaint mapped to its component.
  • Campaign 04V112000 was reported 123 days after the first earlier complaint mapped to its component.
  • Campaign 06E011000 was reported 671 days after the first earlier complaint mapped to its component.
  • Campaign 06V197000 was reported 1,062 days after the first earlier complaint mapped to its component.
  • Campaign 09V117000 was reported 2,099 days after the first earlier complaint mapped to its component.
  • Campaign 09E025000 was reported 167 days after the first earlier complaint mapped to its component.
  • Campaign 15V046000 was reported 3,934 days after the first earlier complaint mapped to its component.
  • Campaign 15V673000 was reported 4,198 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2003-Q3 Owner reports 3
2003-Q4 Owner reports 3
2004-Q1 Owner reports 5
2004-Q2 Owner reports 21
2004-Q3 Owner reports 18
2004-Q4 Owner reports 21
2005-Q1 Owner reports 30
2005-Q2 Owner reports 30
2005-Q3 Owner reports 19
2005-Q4 Owner reports 10
2006-Q1 Owner reports 17
2006-Q2 Owner reports 33
2006-Q3 Owner reports 32
2006-Q4 Owner reports 32
2007-Q1 Owner reports 43
2007-Q2 Owner reports 26
2007-Q3 Owner reports 12
2007-Q4 Owner reports 31
2008-Q1 Owner reports 35
2008-Q2 Owner reports 22
2008-Q3 Owner reports 22
2008-Q4 Owner reports 21
2009-Q1 Owner reports 26
2009-Q2 Owner reports 13
2009-Q3 Owner reports 13
2009-Q4 Owner reports 18
2010-Q1 Owner reports 25
2010-Q2 Owner reports 14
2010-Q3 Owner reports 23
2010-Q4 Owner reports 13
2011-Q1 Owner reports 19
2011-Q2 Owner reports 9
2011-Q3 Owner reports 13
2011-Q4 Owner reports 12
2012-Q1 Owner reports 9
2012-Q2 Owner reports 6
2012-Q3 Owner reports 6
2012-Q4 Owner reports 10
2013-Q1 Owner reports 10
2013-Q2 Owner reports 16
2013-Q3 Owner reports 29
2013-Q4 Owner reports 18
2014-Q1 Owner reports 35
2014-Q2 Owner reports 17
2014-Q3 Owner reports 15
2014-Q4 Owner reports 10
2015-Q1 Owner reports 27
2015-Q2 Owner reports 14
2015-Q3 Owner reports 37
2015-Q4 Owner reports 36
2016-Q1 Owner reports 52
2016-Q2 Owner reports 63
2016-Q3 Owner reports 27
2016-Q4 Owner reports 28
2017-Q1 Owner reports 14
2017-Q2 Owner reports 10
2017-Q3 Owner reports 11
2017-Q4 Owner reports 9
2018-Q1 Owner reports 4
2018-Q2 Owner reports 7
2018-Q3 Owner reports 11
2018-Q4 Owner reports 6
2019-Q1 Owner reports 2
2019-Q2 Owner reports 12
2019-Q3 Owner reports 6
2019-Q4 Owner reports 6
2020-Q1 Owner reports 3
2020-Q3 Owner reports 4
2020-Q4 Owner reports 1
2021-Q1 Owner reports 2
2021-Q4 Owner reports 2
2022-Q3 Owner reports 1
2022-Q4 Owner reports 4
2023-Q1 Owner reports 2
2023-Q2 Owner reports 1
2024-Q2 Owner reports 1
2025-Q3 Owner reports 2
2026-Q3 Owner reports 1
Recall campaign 1 03V079000
Recall campaign 1 04V048000
Recall campaign 1 04V112000
Recall campaign 1 06E011000
Recall campaign 1 06E022000
Recall campaign 1 06E023000
Recall campaign 1 06V197000
Recall campaign 1 06E064000
Recall campaign 1 09E012000
Recall campaign 1 09V117000
Recall campaign 1 09E025000
Recall campaign 1 12V527000
Recall campaign 1 15V046000
Recall campaign 1 15V673000
Defect investigation 1 DP09005
Defect investigation 1 PE10031
Defect investigation 1 EA12005
Defect investigation 1 RQ14001
NHTSA Safety Recalls Snapshot 2026-10-15 Open source record

Safety Recalls (14)

Official campaigns. Each one says what could go wrong and what the dealer was told to fix.

In short, these campaigns were filed about Steering, Electrical, Fuel system, Lights, and Airbags.

  1. Recall campaign 03V079000

    Steering

    Report date
    Component:
    Steering (STEERING)
    Consequence:
    A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
    Remedy:
    DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Recall campaign 04V048000

    Safety recall 04V048000

    Report date
    Component:
    Unclassified NHTSA leftover
    Consequence:
    THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
    Remedy:
    OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  3. Recall campaign 04V112000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
    Remedy:
    DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  4. Recall campaign 06E011000

    Fuel system

    Report date
    Component:
    Fuel system (FUEL SYSTEM)
    Consequence:
    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
    Remedy:
    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
    View authoritative NHTSA record →

  5. Recall campaign 06E022000

    Safety recall 06E022000

    Report date
    Component:
    Not available in the source record
    Consequence:
    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
    Remedy:
    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
    View authoritative NHTSA record →

  6. Recall campaign 06E023000

    Lights

    Report date
    Component:
    Lights (EXTERIOR LIGHTING)
    Consequence:
    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
    Remedy:
    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
    View authoritative NHTSA record →

  7. Recall campaign 06E064000

    Safety recall 06E064000

    Report date
    Component:
    Not available in the source record
    Consequence:
    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
    Remedy:
    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
    View authoritative NHTSA record →

  8. Recall campaign 06V197000

    Safety recall 06V197000

    Report date
    Component:
    Unclassified NHTSA leftover
    Consequence:
    OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
    Remedy:
    DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  9. Recall campaign 09E012000

    Safety recall 09E012000

    Report date
    Component:
    Not available in the source record
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
    View authoritative NHTSA record →

  10. Recall campaign 09E025000

    Lights

    Report date
    Component:
    Lights (EXTERIOR LIGHTING)
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
    View authoritative NHTSA record →

  11. Recall campaign 09V117000

    Safety recall 09V117000

    Report date
    Component:
    Unclassified NHTSA leftover
    Consequence:
    OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
    Remedy:
    DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  12. Recall campaign 12V527000

    Safety recall 12V527000

    Report date
    Component:
    Not available in the source record
    Consequence:
    Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
    Remedy:
    Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
    View authoritative NHTSA record →

  13. Recall campaign 15V046000

    Airbags

    Report date
    Component:
    Airbags (AIR BAGS)
    Consequence:
    Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
    Remedy:
    Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
    View authoritative NHTSA record →

  14. Recall campaign 15V673000

    Airbags

    Report date
    Component:
    Airbags (AIR BAGS)
    Consequence:
    Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

What owners actually wrote

Short excerpts from the public NHTSA file. Look for the same symptom repeating.

Data: NHTSA Office of Defects Investigation · snapshot 2026-10-14
Safety incident filters
Showing 6 of 1,271 complaints · page 1 of 51
2026-09-20Airbags (AIR BAGS)
NHTSA ODI 11765667
CrashFireInjuryDeath
Driving normally on the highway came to an exit slowed down my passenger air bag went off and 10-15 seconds later the driver one. I was able to be aware the driver might go off so I pushed my seat back and immediately after it went off. White smoke from the airbags engulfed the cabin I stepped out on the side of the highway and waited for the white smoke to dissipate
2025-09-15SEAT BELTS
NHTSA ODI 11687482
CrashFireInjuryDeath
I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my vehicle was parked and no work was started. I was not given an estimated repair time, and after waiting for 3 hours, no progress had been made. This recall is mandatory, and the dealer failed to complete it. I am reporting this as a safety issue and request that the matter be investigated.
2025-08-12Brakes (SERVICE BRAKES)Unclassified NHTSA leftover
NHTSA ODI 11680064
CrashFireInjuryDeath
The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while depressing the brake pedal, there was an abnormal clicking sound coming from the brakes. The contact stated that the vehicle was not braking normally, and braking distance was extended while coming to a stop. The contact stated that the ABS warning illuminated after driving over a bump in the road. The contact stated that the failure was a recurring failure. The contact stated that the vehicle had been taken to several independent mechanics to be diagnosed. The contact stated that the calipers, rotors, and brake pads replaced; however, the failure reoccurred. The contact stated that recently after adding brake fluid to the brake fluid reservoir, there were signs of a brake fluid leak coming from the rear passenger’s side wheel well. The contact had taken the vehicle to a dealer; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 260,000.
2024-06-19Brakes (SERVICE BRAKES)
NHTSA ODI 11595317
CrashFireInjuryDeath
Car was bought at affordable auto. The parking break had to be used in order for car to stay parked. We got home the windows on passenger side did not go down. Transmissions slips and goes out of gear you must change gears like a stick shift and the jeep is automatic. The truck was as is but the safety hazards sHould have been fixed. We took back to the dealership affordable auto next day and two more times after that. All the problems still were there. Yesterday I asked could they put freon in the truck since they wont fix anything so the air conditioner does not work and I have a heart condition. I was told they will not put freon in the jeep until we catch up on car payments. we are a month behind because tried to get windows fixed but motors is dead completely. I told them that was wrong and we were threatened that they will repossess the jeep if we don't like it.
2023-05-01Glass / wipers / cameras (VISIBILITY)Unclassified NHTSA leftover
NHTSA ODI 11519790
CrashFireInjuryDeath
The contact owns a 2004 Jeep Grand Cherokee. The contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. The contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to unlock. The contact stated that the buttons on the driver’s side console failed to function as needed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 86,000.
2023-02-13Electrical (ELECTRICAL SYSTEM)
NHTSA ODI 11507109
CrashFireInjuryDeath
On 08/01/ 19 took my Jeep in to have brakes fixed at big o tires they changed front and back pads and rotors. After that they found the Master Cylinder to be defective and replaced that also. I have the bill to show this work. In 2022 my Check Brake light would stay on all the time, my brakes were good to me. Big O’s had burned down the year before, I live within 2 streets of their business, their fire was in my front window! Odometer : Readings on Dates: 1) 102,335 : Original date of Brake work! 2) 107,000 : day when brought in to fix light on, 9/29/22. Day before on the phone, the man who answered the phone said I would never fail inspection because of brake light on, only check engine light!! 3) 107,453 : the Gentleman on 9/29/2022 said he had changed the Master Cylinder again, while explaining that some master cylinders had sensors on the inside and other could be replaced. On the 9/29/22 got no paperwork, was there all day! 4) 4 pm: today called the store, have at the moment a 2/21/23 for 8 am, I called to give them the current odometer reading, the gentleman that answered the phone, Was well aware of me and said, I would be be getting a call from the GM. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jeep Grand Cherokee Complaint Counts by Year

Frequently asked questions

What are the most common problems on the 2004 Jeep Grand Cherokee?

Owners named Airbags most often — 287 of 1,271 reports (23%). That is the NHTSA file, not a diagnosis of every vehicle.

Are there recalls for the 2004 Jeep Grand Cherokee?

NHTSA lists 14 safety recall campaigns. They were filed about Steering, Electrical, Fuel system, Lights, and Airbags. Check the VIN at nhtsa.gov; a campaign on this page can still be open on a specific vehicle.

What should I inspect before buying a 2004 Jeep Grand Cherokee?

Look up the VIN for open recalls. Confirm the airbag light behaves normally and that open airbag recalls are closed. Then skim owner filings for the same symptom and take that list to a mechanic.

Does a high complaint count mean I should skip this year?

No. Counts are reports people chose to file and they are not adjusted for sales volume. YearTell does not publish scores or a list of years to skip. Inspect the vehicle.

EPA Fuel Economy Database Snapshot 2026-10-04 Open source record

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-10-04
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Source: NHTSA ODI / recalls, snapshot 2026-10-14. YearTell is not a government agency.

Read our complete data methodology → Sources