2014 Jeep Grand Cherokee Problems and Recalls (2,375 Complaints)

The most-reported problem on the 2014 Jeep Grand Cherokee is Transmission / driveline (15% of 2,375 owner reports). There are 19 safety recalls. Check the VIN and inspect Transmission / driveline — this is the NHTSA file, not a score.

NHTSA Office of Defects Investigation Snapshot 2026-10-15 2,375 complaints · 19 recalls

What problems show up on the 2014 Jeep Grand Cherokee?

363 of 2,375 filings named Transmission / driveline (15% of the file). That is what owners wrote, not a shop diagnosis of the vehicle in the driveway.

Second is Engine (275 reports).

There are 19 official safety recalls on this year. They were filed about Electrical, Automatic braking / collision warning, Transmission / driveline, Engine, and Fuel system. Check the VIN at nhtsa.gov — a campaign on this page can still be open on a specific truck.

The 2013 has 801 reports on file; this year has 2,375. Older years collect more reports just by being on the road longer. If you need a fairer comparison, use the equal-time view.

What to check before you buy a 2014 Jeep Grand Cherokee

A useful visit to this page takes five minutes. YearTell does not score years and cannot see the vehicle in front of you.

  1. Look up the VIN for open recalls at nhtsa.gov. This year has 19 campaigns on file below.
  2. Transmission / driveline. Have a shop drive it and check the transmission: hard or delayed shifts, burnt-smelling fluid, and 4WD engagement if equipped.
  3. Engine. Have a shop check for oil consumption, coolant leaks, rough idle and unusual engine noise.
  4. Electrical. Have a shop scan for stored codes and check battery, charging and any warning lights that stay on.
  5. Skim a few owner reports below for Transmission / driveline. Look for the same symptom repeating.
  6. Take that list to a mechanic. Do not turn the complaint total into a score.

What owners reported

System named most often: Transmission / driveline 363 complaints · 15.3% of the file
Crashes, fires, injuries and deaths in those filings:
  • Crashes 150
  • Fires 40
  • Injuries 139
  • Deaths 0
All Jeep Grand Cherokee years →
NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Which systems owners named

Share of owner complaints filed against each vehicle system. These shares are not adjusted for how many vehicles were sold.

Which systems owners named Transmission / driveline (POWER TRAIN) appears in 363 of 2,375 owner complaints (15.3%) in this vehicle snapshot. Transmission / driveline (POWER TRAIN): 363 complaints, 15.3% of reports Transmission / driveline (POWER TRAIN) 58 crash reports 2 fire reports 363 · 15.3% Engine (ENGINE): 275 complaints, 11.6% of reports Engine (ENGINE) 6 crash reports 12 fire reports 275 · 11.6% Electrical (ELECTRICAL SYSTEM): 259 complaints, 10.9% of reports Electrical (ELECTRICAL SYSTEM) 3 crash reports 21 fire reports 259 · 10.9% Seat belts (SEAT BELTS): 166 complaints, 7.0% of reports Seat belts (SEAT BELTS) 166 · 7.0% Brakes (SERVICE BRAKES): 158 complaints, 6.7% of reports Brakes (SERVICE BRAKES) 6 crash reports 158 · 6.7% Fuel system (FUEL SYSTEM): 129 complaints, 5.4% of reports Fuel system (FUEL SYSTEM) 2 crash reports 129 · 5.4% Airbags (AIR BAGS): 91 complaints, 3.8% of reports Airbags (AIR BAGS) 17 crash reports 91 · 3.8% Cruise / speed control (VEHICLE SPEED CONTROL): 79 complaints, 3.3% of reports Cruise / speed control (VEHICLE SPEED CONTROL) 16 crash reports 1 fire reports 79 · 3.3% Steering (STEERING): 63 complaints, 2.7% of reports Steering (STEERING) 2 crash reports 63 · 2.7% Unclassified NHTSA leftover: 728 complaints, 30.7% of reports Unclassified NHTSA leftover 33 crash reports 4 fire reports 728 · 30.7% 0% 25% 50% 75% 100%

“Unclassified NHTSA leftover” is not a car part. It is a filing bucket and always sits last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
Transmission / driveline (POWER TRAIN) 363 15.3% 58 crashes · 2 fires
Engine (ENGINE) 275 11.6% 6 crashes · 12 fires
Electrical (ELECTRICAL SYSTEM) 259 10.9% 3 crashes · 21 fires
Seat belts (SEAT BELTS) 166 7.0% 0 crashes · 0 fires
Brakes (SERVICE BRAKES) 158 6.7% 6 crashes · 0 fires
Fuel system (FUEL SYSTEM) 129 5.4% 2 crashes · 0 fires
Airbags (AIR BAGS) 91 3.8% 17 crashes · 0 fires
Cruise / speed control (VEHICLE SPEED CONTROL) 79 3.3% 16 crashes · 1 fires
Steering (STEERING) 63 2.7% 2 crashes · 0 fires
Unclassified NHTSA leftover 728 30.7% 33 crashes · 4 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-10-15 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

When reports and recalls showed up

When owners filed reports, and when recall campaigns showed up.

When reports and recalls showed up Owner reports in this snapshot begin in Apr 2013; the first recall shown was reported in Jul 2013. 2013-Q2: 10 owner reports 10 2013-Q3: 28 owner reports 28 2013-Q4: 26 owner reports 26 2014-Q1: 28 owner reports 28 2014-Q2: 92 owner reports 92 2014-Q3: 109 owner reports 109 2014-Q4: 83 owner reports 83 2015-Q1: 76 owner reports 76 2015-Q2: 68 owner reports 68 2015-Q3: 83 owner reports 83 2015-Q4: 42 owner reports 42 2016-Q1: 54 owner reports 54 2016-Q2: 58 owner reports 58 2016-Q3: 48 owner reports 48 2016-Q4: 22 owner reports 22 2017-Q1: 35 owner reports 35 2017-Q2: 25 owner reports 25 2017-Q3: 28 owner reports 28 2017-Q4: 41 owner reports 41 2018-Q1: 46 owner reports 46 2018-Q2: 38 owner reports 38 2018-Q3: 47 owner reports 47 2018-Q4: 45 owner reports 45 2019-Q1: 43 owner reports 43 2019-Q2: 47 owner reports 47 2019-Q3: 86 owner reports 86 2019-Q4: 79 owner reports 79 2020-Q1: 62 owner reports 62 2020-Q2: 80 owner reports 80 2020-Q3: 109 owner reports 109 2020-Q4: 67 owner reports 67 2021-Q1: 70 owner reports 70 2021-Q2: 56 owner reports 56 2021-Q3: 45 owner reports 45 2021-Q4: 25 owner reports 25 2022-Q1: 24 owner reports 24 2022-Q2: 29 owner reports 29 2022-Q3: 47 owner reports 47 2022-Q4: 28 owner reports 28 2023-Q1: 29 owner reports 29 2023-Q2: 32 owner reports 32 2023-Q3: 53 owner reports 53 2023-Q4: 27 owner reports 27 2024-Q1: 25 owner reports 25 2024-Q2: 22 owner reports 22 2024-Q3: 28 owner reports 28 2024-Q4: 14 owner reports 14 2025-Q1: 21 owner reports 21 2025-Q2: 15 owner reports 15 2025-Q3: 22 owner reports 22 2025-Q4: 14 owner reports 14 2026-Q1: 19 owner reports 19 2026-Q2: 9 owner reports 9 2026-Q3: 12 owner reports 12 2026-Q4: 4 owner reports 4 Owner reports Apr 2013 Oct 2026 Recall campaign 13V289000 ◆ Recall campaign 13V289000 Recall campaign 13V483000 ◆ Recall campaign 13V483000 Recall campaign 14V154000 ◆ Recall campaign 14V154000 Recall campaign 14V293000 ◆ Recall campaign 14V293000 Recall campaign 14V391000 ◆ Recall campaign 14V391000 Recall campaign 14V634000 ◆ Recall campaign 14V634000 Recall campaign 14V636000 ◆ Recall campaign 14V636000 Recall campaign 14V643000 ◆ Recall campaign 14V643000 Recall campaign 15V461000 ◆ Recall campaign 15V461000 Recall campaign 16V240000 ◆ Recall campaign 16V240000 Recall campaign 17V435000 ◆ Recall campaign 17V435000 Recall campaign 17V572000 ◆ Recall campaign 17V572000 Recall campaign 17E061000 ◆ Recall campaign 17E061000 Recall campaign 17V741000 ◆ Recall campaign 17V741000 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Recall campaign 20V475000 ◆ Recall campaign 20V475000 Recall campaign 20V699000 ◆ Recall campaign 20V699000 Recall campaign 22V406000 ◆ Recall campaign 22V406000 Recall campaign 23V411000 ◆ Recall campaign 23V411000 Investigation EA14001 ● Investigation EA14001 Investigation RQ15003 ● Investigation RQ15003 Investigation PE15021 ● Investigation PE15021 Investigation RQ15004 ● Investigation RQ15004 Investigation PE15030 ● Investigation PE15030 Investigation EA16002 ● Investigation EA16002 Investigation PE19014 ● Investigation PE19014 Investigation PE19011 ● Investigation PE19011 Investigation EA21002 ● Investigation EA21002 Investigation EA23001 ● Investigation EA23001
  • Campaign 13V483000 was reported 153 days after the first earlier complaint mapped to its component.
  • Campaign 14V391000 was reported 411 days after the first earlier complaint mapped to its component.
  • Campaign 14V634000 was reported 509 days after the first earlier complaint mapped to its component.
  • Campaign 15V461000 was reported 839 days after the first earlier complaint mapped to its component.
  • Campaign 16V240000 was reported 1,043 days after the first earlier complaint mapped to its component.
  • Campaign 17V435000 was reported 1,515 days after the first earlier complaint mapped to its component.
  • Campaign 17E061000 was reported 1,621 days after the first earlier complaint mapped to its component.
  • Campaign 17V741000 was reported 1,649 days after the first earlier complaint mapped to its component.
  • Campaign 18V332000 was reported 1,826 days after the first earlier complaint mapped to its component.
  • Campaign 20V475000 was reported 2,650 days after the first earlier complaint mapped to its component.
  • Campaign 20V699000 was reported 2,741 days after the first earlier complaint mapped to its component.
  • Campaign 22V406000 was reported 3,218 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2013-Q2 Owner reports 10
2013-Q3 Owner reports 28
2013-Q4 Owner reports 26
2014-Q1 Owner reports 28
2014-Q2 Owner reports 92
2014-Q3 Owner reports 109
2014-Q4 Owner reports 83
2015-Q1 Owner reports 76
2015-Q2 Owner reports 68
2015-Q3 Owner reports 83
2015-Q4 Owner reports 42
2016-Q1 Owner reports 54
2016-Q2 Owner reports 58
2016-Q3 Owner reports 48
2016-Q4 Owner reports 22
2017-Q1 Owner reports 35
2017-Q2 Owner reports 25
2017-Q3 Owner reports 28
2017-Q4 Owner reports 41
2018-Q1 Owner reports 46
2018-Q2 Owner reports 38
2018-Q3 Owner reports 47
2018-Q4 Owner reports 45
2019-Q1 Owner reports 43
2019-Q2 Owner reports 47
2019-Q3 Owner reports 86
2019-Q4 Owner reports 79
2020-Q1 Owner reports 62
2020-Q2 Owner reports 80
2020-Q3 Owner reports 109
2020-Q4 Owner reports 67
2021-Q1 Owner reports 70
2021-Q2 Owner reports 56
2021-Q3 Owner reports 45
2021-Q4 Owner reports 25
2022-Q1 Owner reports 24
2022-Q2 Owner reports 29
2022-Q3 Owner reports 47
2022-Q4 Owner reports 28
2023-Q1 Owner reports 29
2023-Q2 Owner reports 32
2023-Q3 Owner reports 53
2023-Q4 Owner reports 27
2024-Q1 Owner reports 25
2024-Q2 Owner reports 22
2024-Q3 Owner reports 28
2024-Q4 Owner reports 14
2025-Q1 Owner reports 21
2025-Q2 Owner reports 15
2025-Q3 Owner reports 22
2025-Q4 Owner reports 14
2026-Q1 Owner reports 19
2026-Q2 Owner reports 9
2026-Q3 Owner reports 12
2026-Q4 Owner reports 4
Recall campaign 1 13V289000
Recall campaign 1 13V483000
Recall campaign 1 14V154000
Recall campaign 1 14V293000
Recall campaign 1 14V391000
Recall campaign 1 14V634000
Recall campaign 1 14V636000
Recall campaign 1 14V643000
Recall campaign 1 15V461000
Recall campaign 1 16V240000
Recall campaign 1 17V435000
Recall campaign 1 17V572000
Recall campaign 1 17E061000
Recall campaign 1 17V741000
Recall campaign 1 18V332000
Recall campaign 1 20V475000
Recall campaign 1 20V699000
Recall campaign 1 22V406000
Recall campaign 1 23V411000
Defect investigation 1 EA14001
Defect investigation 1 RQ15003
Defect investigation 1 PE15021
Defect investigation 1 RQ15004
Defect investigation 1 PE15030
Defect investigation 1 EA16002
Defect investigation 1 PE19014
Defect investigation 1 PE19011
Defect investigation 1 EA21002
Defect investigation 1 EA23001
NHTSA Safety Recalls Snapshot 2026-10-15 Open source record

Safety Recalls (19)

Official campaigns. Each one says what could go wrong and what the dealer was told to fix.

In short, these campaigns were filed about Electrical, Automatic braking / collision warning, Transmission / driveline, Engine, and Fuel system.

  1. Recall campaign 13V289000

    Safety recall 13V289000

    Report date
    Component:
    Not available in the source record
    Consequence:
    Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
    View authoritative NHTSA record →

  2. Recall campaign 13V483000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
    View authoritative NHTSA record →

  3. Recall campaign 14V154000

    Safety recall 14V154000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
    View authoritative NHTSA record →

  4. Recall campaign 14V293000

    Automatic braking / collision warning

    Report date
    Component:
    Automatic braking / collision warning (FORWARD COLLISION AVOIDANCE)
    Consequence:
    The unintended continued acceleration may increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
    View authoritative NHTSA record →

  5. Recall campaign 14V391000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    If the vanity lamp wiring shorts, there is an increased risk of fire.
    Remedy:
    Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
    View authoritative NHTSA record →

  6. Recall campaign 14V634000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
    Remedy:
    Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
    View authoritative NHTSA record →

  7. Recall campaign 14V636000

    Safety recall 14V636000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
    View authoritative NHTSA record →

  8. Recall campaign 14V643000

    Safety recall 14V643000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
    Remedy:
    Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
    View authoritative NHTSA record →

  9. Recall campaign 15V461000

    Safety recall 15V461000

    Report date
    Component:
    Unclassified NHTSA leftover
    Consequence:
    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
    Remedy:
    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
    View authoritative NHTSA record →

  10. Recall campaign 16V240000

    Transmission / driveline

    Report date
    Component:
    Transmission / driveline (POWER TRAIN)
    Consequence:
    Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
    Remedy:
    Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
    View authoritative NHTSA record →

  11. Recall campaign 17E061000

    Engine

    Report date
    Component:
    Engine (ENGINE)
    Consequence:
    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
    Remedy:
    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
    View authoritative NHTSA record →

  12. Recall campaign 17V435000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
    View authoritative NHTSA record →

  13. Recall campaign 17V572000

    Safety recall 17V572000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
    View authoritative NHTSA record →

  14. Recall campaign 17V741000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
    View authoritative NHTSA record →

  15. Recall campaign 18V332000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →

  16. Recall campaign 20V475000

    Engine

    Report date
    Component:
    Engine (ENGINE)
    Consequence:
    An engine stall can increase the risk of a crash.
    Remedy:
    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
    View authoritative NHTSA record →

  17. Recall campaign 20V699000

    Engine

    Report date
    Component:
    Engine (ENGINE)
    Consequence:
    Combustion in the intake manifold can increase the risk of a fire.
    Remedy:
    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
    View authoritative NHTSA record →

  18. Recall campaign 22V406000

    Fuel system

    Report date
    Component:
    Fuel system (FUEL SYSTEM)
    Consequence:
    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
    Remedy:
    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
    View authoritative NHTSA record →

  19. Recall campaign 23V411000

    Safety recall 23V411000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An engine stall can increase the risk of a crash.
    Remedy:
    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

What owners actually wrote

Short excerpts from the public NHTSA file. Look for the same symptom repeating.

Data: NHTSA Office of Defects Investigation · snapshot 2026-10-14
Safety incident filters
Showing 4 of 2,375 complaints · page 1 of 95
2026-10-05Unclassified NHTSA leftover
NHTSA ODI 11768965
CrashFireInjuryDeath
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the instrument cluster went blank and failed to display the speedometer or fuel gauge. The contact parked and turned off the vehicle. The contact stated that before the failure the battery was recharged due to the vehicle not being driven daily. The contact associated the failure with NHTSA Campaign Number: 13V483000 (Service Brakes, Hydraulic, Electrical System, Electronic Stability Control); however, the VIN was not included in the recall. The failure mileage was approximately 172,600.
2026-10-05Unclassified NHTSA leftover
NHTSA ODI 11768962
CrashFireInjuryDeath
Dealer illegally refused to complete recall repairs. Lakeshore Chrysler Dodge Jeep Ram Fiat located at 330 E Howze Beach Rd Slidell, LA 70461 refused to complete recall repairs for manufacturer recall 66A, NHTSA recall number 23V-411. While traveling for work out of state the vehicle suddenly died and would not start due to the loss of signal for the crankshaft position sensor. this happened late on [XXX] and transportation could not be arranged until Friday. The vehicle was trailered and brought from Texas to the Slidell dealership on Monday June 9 2025. The service department informed us they did not do recall repairs on the EcoDiesels unless they had sold it to us directly. They said this was because it takes too long to do the repairs and customers get upset over the wait and that they did not want to loan vehicles for extended periods of time not knowing how long it would take to complete the work if parts were back ordered. We had to have the repairs completed at an independent repair shop and paid out of pocket for the repairs and the transport of the vehicle from Texas to Slidell, Louisiana where we reside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2026-10-05Fuel system (FUEL SYSTEM)
NHTSA ODI 11768913
CrashFireInjuryDeath
The dealer and Corporate Partner are refusing to perform the federally mandated Z46 safety recall (NHTSA 22V406) on my 2014 Jeep Grand Cherokee until they replace the supply line for a $1000, because they said it rotted/rusted. This factory supply line is made of nylon plastic and cannot rust. I suggest it blew out as part of a failing HPFP covered under the recall, and they misdiagnosed it. Furthermore, the technician and service advisor stated that they had not checked for any metal as part of the recall. I have asked for legal documentation for the estimate of parts and labor for the replacement of said supply line and have not received it.
2026-10-02Brakes (SERVICE BRAKES)
NHTSA ODI 11768458
CrashFireInjuryDeath
I am reporting a serious safety concern involving the transmission/power train of my 2014 Jeep Cherokee Limited, VIN [XXX], with fewer than 80,000 miles. The transmission failed suddenly when I was approximately one minute away from entering a highway. The vehicle became inoperable and left me stranded in an isolated area with little or no cellular reception, and I had to find assistance. Had the transmission failed one minute later while I was traveling at highway speed, I could have been seriously injured or killed. I could have died because of this failure. Or I could've killed or injured someone else on the road. There were no meaningful warning lamps, dashboard messages, or other advance warnings that alerted me that a complete transmission failure was imminent. The transmission failure was confirmed through the repair process by the service facility that repaired the vehicle. The transmission has already been repaired, and I have repair invoices, diagnostic records, and service documentation available upon request. I was without my vehicle for nearly one month while the issue was being addressed. The vehicle has not, to my knowledge, been inspected by Jeep/Stellantis in connection with this safety complaint. I contacted Jeep Customer Care and specifically reported this as a safety concern, but I was told that a claim could not be opened or assigned to a case manager because the vehicle is no longer under warranty. I work from home, drive the vehicle relatively little, keep my vehicles in very good condition, and have completed required maintenance. Despite this, the transmission failed before 80,000 miles. I have also experienced radiator/cooling-system failure, a failed brake caliper & repeated brake/rotor issues. I am asking NHTSA to document and review this sudden transmission failure and determine whether it is consistent with other known safety-related transmission problems involving the 2014 Jeep Cherokee. THERE ARE OTHER 2014 RECALLS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Jeep Grand Cherokee Complaint Counts by Year

Frequently asked questions

What are the most common problems on the 2014 Jeep Grand Cherokee?

Owners named Transmission / driveline most often — 363 of 2,375 reports (15%). That is the NHTSA file, not a diagnosis of every vehicle.

Are there recalls for the 2014 Jeep Grand Cherokee?

NHTSA lists 19 safety recall campaigns. They were filed about Electrical, Automatic braking / collision warning, Transmission / driveline, Engine, and Fuel system. Check the VIN at nhtsa.gov; a campaign on this page can still be open on a specific vehicle.

What should I inspect before buying a 2014 Jeep Grand Cherokee?

Look up the VIN for open recalls. Have a shop drive it and check the transmission: hard or delayed shifts, burnt-smelling fluid, and 4WD engagement if equipped. Then skim owner filings for the same symptom and take that list to a mechanic.

Does a high complaint count mean I should skip this year?

No. Counts are reports people chose to file and they are not adjusted for sales volume. YearTell does not publish scores or a list of years to skip. Inspect the vehicle.

EPA Fuel Economy Database Snapshot 2026-10-04 Open source record

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-10-04
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Source: NHTSA ODI / recalls, snapshot 2026-10-14. YearTell is not a government agency.

Read our complete data methodology → Sources