2015 Jeep Grand Cherokee Problems and Recalls (1,361 Complaints)
The most-reported problem on the 2015 Jeep Grand Cherokee is Transmission / driveline (22% of 1,361 owner reports). There are 10 safety recalls. Check the VIN and inspect Transmission / driveline — this is the NHTSA file, not a score.
NHTSA Office of Defects Investigation Snapshot 2026-10-15 1,361 complaints · 10 recalls
What problems show up on the 2015 Jeep Grand Cherokee?
305 of 1,361 filings named Transmission / driveline (22% of the file). That is what owners wrote, not a shop diagnosis of the vehicle in the driveway.
Second is Engine (142 reports).
There are 10 official safety recalls on this year. They were filed about Suspension, Brakes, Transmission / driveline, Engine, Electrical, and Fuel system. Check the VIN at nhtsa.gov — a campaign on this page can still be open on a specific truck.
The 2014 has 2,375 reports on file; this year has 1,361. A smaller lifetime total is not a clean bill of health. If you need a fairer comparison, use the equal-time view.
What owners reported
System named most often: Transmission / driveline 305 complaints · 22.4% of the file
Crashes, fires, injuries and deaths in those filings:
- Crashes 128
- Fires 22
- Injuries 92
- Deaths 0
NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Which systems owners named
Share of owner complaints filed against each vehicle system. These shares are not adjusted for how many vehicles were sold.
“Unclassified NHTSA leftover” is not a car part. It is a filing bucket and always sits last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| Transmission / driveline (POWER TRAIN) | 305 | 22.4% | 70 crashes · 2 fires |
| Engine (ENGINE) | 142 | 10.4% | 5 crashes · 7 fires |
| Fuel system (FUEL SYSTEM) | 90 | 6.6% | 1 crashes · 2 fires |
| Airbags (AIR BAGS) | 57 | 4.2% | 7 crashes · 0 fires |
| Seat belts (SEAT BELTS) | 54 | 4.0% | 3 crashes · 0 fires |
| Electrical (ELECTRICAL SYSTEM) | 50 | 3.7% | 2 crashes · 3 fires |
| Cruise / speed control (VEHICLE SPEED CONTROL) | 37 | 2.7% | 8 crashes · 1 fires |
| Steering (STEERING) | 34 | 2.5% | 3 crashes · 0 fires |
| Lights (EXTERIOR LIGHTING) | 17 | 1.3% | 0 crashes · 1 fires |
| Unclassified NHTSA leftover | 564 | 41.4% | 20 crashes · 8 fires |
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-10-15 Open source record
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
When reports and recalls showed up
When owners filed reports, and when recall campaigns showed up.
- Campaign 15V461000 was reported 78 days after the first earlier complaint mapped to its component.
- Campaign 15V469000 was reported 169 days after the first earlier complaint mapped to its component.
- Campaign 16V168000 was reported 289 days after the first earlier complaint mapped to its component.
- Campaign 16V240000 was reported 498 days after the first earlier complaint mapped to its component.
- Campaign 17E061000 was reported 946 days after the first earlier complaint mapped to its component.
- Campaign 18V332000 was reported 1,113 days after the first earlier complaint mapped to its component.
- Campaign 20V475000 was reported 1,975 days after the first earlier complaint mapped to its component.
- Campaign 20V699000 was reported 2,066 days after the first earlier complaint mapped to its component.
- Campaign 22V406000 was reported 2,606 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2014-Q4 | Owner reports | 1 | |
| 2015-Q1 | Owner reports | 9 | |
| 2015-Q2 | Owner reports | 15 | |
| 2015-Q3 | Owner reports | 36 | |
| 2015-Q4 | Owner reports | 27 | |
| 2016-Q1 | Owner reports | 78 | |
| 2016-Q2 | Owner reports | 75 | |
| 2016-Q3 | Owner reports | 64 | |
| 2016-Q4 | Owner reports | 24 | |
| 2017-Q1 | Owner reports | 15 | |
| 2017-Q2 | Owner reports | 15 | |
| 2017-Q3 | Owner reports | 13 | |
| 2017-Q4 | Owner reports | 16 | |
| 2018-Q1 | Owner reports | 12 | |
| 2018-Q2 | Owner reports | 8 | |
| 2018-Q3 | Owner reports | 20 | |
| 2018-Q4 | Owner reports | 18 | |
| 2019-Q1 | Owner reports | 24 | |
| 2019-Q2 | Owner reports | 29 | |
| 2019-Q3 | Owner reports | 56 | |
| 2019-Q4 | Owner reports | 51 | |
| 2020-Q1 | Owner reports | 40 | |
| 2020-Q2 | Owner reports | 38 | |
| 2020-Q3 | Owner reports | 72 | |
| 2020-Q4 | Owner reports | 30 | |
| 2021-Q1 | Owner reports | 39 | |
| 2021-Q2 | Owner reports | 35 | |
| 2021-Q3 | Owner reports | 33 | |
| 2021-Q4 | Owner reports | 21 | |
| 2022-Q1 | Owner reports | 18 | |
| 2022-Q2 | Owner reports | 18 | |
| 2022-Q3 | Owner reports | 29 | |
| 2022-Q4 | Owner reports | 15 | |
| 2023-Q1 | Owner reports | 33 | |
| 2023-Q2 | Owner reports | 43 | |
| 2023-Q3 | Owner reports | 47 | |
| 2023-Q4 | Owner reports | 23 | |
| 2024-Q1 | Owner reports | 21 | |
| 2024-Q2 | Owner reports | 19 | |
| 2024-Q3 | Owner reports | 22 | |
| 2024-Q4 | Owner reports | 23 | |
| 2025-Q1 | Owner reports | 20 | |
| 2025-Q2 | Owner reports | 18 | |
| 2025-Q3 | Owner reports | 26 | |
| 2025-Q4 | Owner reports | 12 | |
| 2026-Q1 | Owner reports | 21 | |
| 2026-Q2 | Owner reports | 15 | |
| 2026-Q3 | Owner reports | 21 | |
| 2026-Q4 | Owner reports | 3 | |
| Recall campaign | 1 | 15V461000 | |
| Recall campaign | 1 | 15V469000 | |
| Recall campaign | 1 | 16V168000 | |
| Recall campaign | 1 | 16V240000 | |
| Recall campaign | 1 | 17E061000 | |
| Recall campaign | 1 | 18V332000 | |
| Recall campaign | 1 | 20V475000 | |
| Recall campaign | 1 | 20V699000 | |
| Recall campaign | 1 | 22V406000 | |
| Recall campaign | 1 | 23V411000 | |
| Defect investigation | 1 | PE15021 | |
| Defect investigation | 1 | RQ15004 | |
| Defect investigation | 1 | PE15030 | |
| Defect investigation | 1 | EA16002 | |
| Defect investigation | 1 | PE19014 | |
| Defect investigation | 1 | PE19011 | |
| Defect investigation | 1 | EA21002 | |
| Defect investigation | 1 | EA23001 |
Safety Recalls (10)
Official campaigns. Each one says what could go wrong and what the dealer was told to fix.
In short, these campaigns were filed about Suspension, Brakes, Transmission / driveline, Engine, Electrical, and Fuel system.
-
Recall campaign 15V461000
Safety recall 15V461000
- Report date
- Component:
- Unclassified NHTSA leftover
- Consequence:
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Remedy:
- Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
-
Recall campaign 15V469000
Suspension
- Report date
- Component:
- Suspension (SUSPENSION)
- Consequence:
- If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
-
Recall campaign 16V168000
Brakes
- Report date
- Component:
- Brakes (SERVICE BRAKES)
- Consequence:
- A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
-
Recall campaign 16V240000
Transmission / driveline
- Report date
- Component:
- Transmission / driveline (POWER TRAIN)
- Consequence:
- Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
- Remedy:
- Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
-
Recall campaign 17E061000
Engine
- Report date
- Component:
- Engine (ENGINE)
- Consequence:
- A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy:
- ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
-
Recall campaign 18V332000
Electrical
- Report date
- Component:
- Electrical (ELECTRICAL SYSTEM)
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
-
Recall campaign 20V475000
Engine
- Report date
- Component:
- Engine (ENGINE)
- Consequence:
- An engine stall can increase the risk of a crash.
- Remedy:
- FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
-
Recall campaign 20V699000
Engine
- Report date
- Component:
- Engine (ENGINE)
- Consequence:
- Combustion in the intake manifold can increase the risk of a fire.
- Remedy:
- FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
-
Recall campaign 22V406000
Fuel system
- Report date
- Component:
- Fuel system (FUEL SYSTEM)
- Consequence:
- Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
- Remedy:
- Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
-
Recall campaign 23V411000
Safety recall 23V411000
- Report date
- Component:
- Not available in the source record
- Consequence:
- An engine stall can increase the risk of a crash.
- Remedy:
- Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
What owners actually wrote
Short excerpts from the public NHTSA file. Look for the same symptom repeating.
Data: NHTSA Office of Defects Investigation · snapshot 2026-10-14
Showing 7 of 1,361 complaints · page 1 of 55
CrashFireInjuryDeath
My jeep diesel had the software update for the crankshaft sensor tone ring, but the tone ring failed, and my car is stuck in limp mode. Is the replacement of the tone ring covered under the original recall,or do I have to pay for the repair?
CrashFireInjuryDeath
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while her husband was driving 45 MPH, there was a loud pop before the front passenger’s side headrest unexpectedly deployed. The dealer was contacted and confirmed the passenger’s side headrest failure. The manufacturer was contacted by phone and certified mail and made aware of the failure. The failure mileage was approximately 80,000.
CrashFireInjuryDeath
The contact owned a 2015 Jeep Grand Cherokee. The contact stated that while her son was driving approximately 40-45 MPH, the electronic control warning light illuminated before the failure. The contact pulled over and turned off the vehicle; however, the vehicle independently restarted. The contact exited the vehicle shortly afterwards, and the vehicle suddenly caught on fire. The fire department extinguished the fire. The contact associated the failure with NHTSA Complaint Number: 20V699000 (Engine and Engine Cooling). The vehicle was towed to a tow lot. The manufacturer was contacted by email and phone and opened a claim. The claim was declined. The investigator had taken photos. The contact was informed that the mileage had been exceeded. The failure mileage was approximately 150,000.
CrashFireInjuryDeath
The tire pressure monitor system, the egr cooler. I had to change the egr the thermostat twice the engine the radiator the water pump and two oxygen sensors. The egr cooler is not recalled for my year but my truck was doin the same thing. The car still has a burning oil smell when the heat is on and the air don’t work
CrashFireInjuryDeath
Recall 20V-475 / 23V-411 software patch was performed, but the underlying magnetic tone wheel defect has now physically failed, causing an active crankshaft position sensor error and stall hazard. While traveling 60mph the car stalled and went into limp mode with no prior warning. The vehicle has been diagnosed at a repair shop as a fault with the crankshaft position sensor performance which was apart of a pervious recall listed above. The vehicle has not been inspected by any others at this time as its not safe to drive and do not want out of pocket cost to do so.
CrashFireInjuryDeath
The Active Head Restraint (AHR) deployed without a collision while I was slowing to a traffic signal. My vehicle was travelling approximately 5-7mph and slowing to a traffic signal when the Active Head Rest deployed, launching my head and trunk forward to the steering wheel. The Jeep Service Representative informed me that this is a well-known issue and the NHTSA closed the investigation without ordering a recall. (PE19014, opened 2019) The failure mechanism is reported to be mechanical as the AHR relies on a plastic bracket holding a metal rod that connects to hooks meant to trigger only in a rear-end crash, and that plastic simply fails under prolonged tension over time with no warning signs beforehand.
CrashFireInjuryDeath
I own a 2015 Jeep Grand Cherokee Summit 4x4 with the 3.0L EcoDiesel, with approximately 113,170 miles. The vehicle has experienced multiple intermittent episodes of “Service Electronic Throttle Control.” During the most recent episode, the vehicle briefly jerked/lurched forward and then experienced a significant loss of engine power/boost. I scanned the vehicle and found DTC P0336 (Crankshaft Position Sensor A Performance, intermittent). Clearing the code temporarily restored normal operation, but the fault later returned. During the most recent recurrence, the engine also cranked noticeably longer than normal before starting. FCA previously issued safety recall W79 concerning loss of crankshaft-position signal on these vehicles. The recall involved a software update intended to maintain engine operation using the camshaft signal if the crankshaft signal is lost. FCA also lists warranty extension X95 concerning the 3.0L diesel crankshaft tone wheel. FCA technical documentation identifies P0336 as a possible symptom associated with crankshaft tone-wheel magnetic material failure. The vehicle has not yet been inspected by a dealer or independent shop to confirm the physical cause. I have stopped driving it because I am concerned that an intermittent crankshaft-position problem could result in unexpected loss of motive power, engine stalling, or inability to restart. I contacted FCA Customer Care regarding this issue. FCA has indicated that the applicable warranty extension has expired and has not agreed to assist with the repair. I am currently using a rental vehicle while the Jeep is out of service. I am requesting that NHTSA document and review this suspected safety issue. The physical tone wheel has not yet been confirmed as failed, but the symptoms and P0336 code appear consistent with the failure mode described in FCA’s documentation.
Jeep Grand Cherokee Complaint Counts by Year
Frequently asked questions
What are the most common problems on the 2015 Jeep Grand Cherokee?
Owners named Transmission / driveline most often — 305 of 1,361 reports (22%). That is the NHTSA file, not a diagnosis of every vehicle.
Are there recalls for the 2015 Jeep Grand Cherokee?
NHTSA lists 10 safety recall campaigns. They were filed about Suspension, Brakes, Transmission / driveline, Engine, Electrical, and Fuel system. Check the VIN at nhtsa.gov; a campaign on this page can still be open on a specific vehicle.
What should I inspect before buying a 2015 Jeep Grand Cherokee?
Look up the VIN for open recalls. Have a shop drive it and check the transmission: hard or delayed shifts, burnt-smelling fluid, and 4WD engagement if equipped. Then skim owner filings for the same symptom and take that list to a mechanic.
Does a high complaint count mean I should skip this year?
No. Counts are reports people chose to file and they are not adjusted for sales volume. YearTell does not publish scores or a list of years to skip. Inspect the vehicle.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Data: US EPA Fuel Economy Guide · snapshot 2026-10-04
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Source: NHTSA ODI / recalls, snapshot 2026-10-14. YearTell is not a government agency.