2016 JEEP GRAND CHEROKEE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 307 complaints · 9 recalls
Most-reported system: POWER TRAIN (63 complaints · 20.5%)
Safety signals:
  • Crashes 27
  • Fires 7
  • Injuries 18
  • Deaths 0
Compare with 2015 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 63 of 307 owner complaints (20.5%) in this vehicle snapshot. POWER TRAIN: 63 complaints, 20.5% of reports POWER TRAIN 63 · 20.5% · 5 crash reports 2 fire reports ENGINE: 53 complaints, 17.3% of reports ENGINE 53 · 17.3% · 2 crash reports ELECTRICAL SYSTEM: 32 complaints, 10.4% of reports ELECTRICAL SYSTEM 32 · 10.4% · 3 crash reports 2 fire reports FUEL SYSTEM: 31 complaints, 10.1% of reports FUEL SYSTEM 31 · 10.1% · 1 crash reports VEHICLE SPEED CONTROL: 19 complaints, 6.2% of reports VEHICLE SPEED CONTROL 19 · 6.2% · 4 crash reports SERVICE BRAKES: 14 complaints, 4.6% of reports SERVICE BRAKES 14 · 4.6% · 2 crash reports 1 fire reports STEERING: 11 complaints, 3.6% of reports STEERING 11 · 3.6% · 2 crash reports EXTERIOR LIGHTING: 9 complaints, 2.9% of reports EXTERIOR LIGHTING 9 · 2.9% · 1 crash reports AIR BAGS: 8 complaints, 2.6% of reports AIR BAGS 8 · 2.6% · 4 crash reports UNKNOWN OR OTHER: 71 complaints, 23.1% of reports UNKNOWN OR OTHER 71 · 23.1% · 2 crash reports 3 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 63 20.5% 5 crashes · 2 fires
ENGINE 53 17.3% 2 crashes · 0 fires
ELECTRICAL SYSTEM 32 10.4% 3 crashes · 2 fires
FUEL SYSTEM 31 10.1% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 19 6.2% 4 crashes · 0 fires
SERVICE BRAKES 14 4.6% 2 crashes · 1 fires
STEERING 11 3.6% 2 crashes · 0 fires
EXTERIOR LIGHTING 9 2.9% 1 crashes · 0 fires
AIR BAGS 8 2.6% 4 crashes · 0 fires
UNKNOWN OR OTHER 71 23.1% 2 crashes · 3 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2016; the first recall shown was reported in Mar 2016. 2016-Q1: 2 owner reports 2 2016-Q2: 12 owner reports 12 2016-Q3: 12 owner reports 12 2016-Q4: 17 owner reports 17 2017-Q1: 8 owner reports 8 2017-Q2: 7 owner reports 7 2017-Q3: 10 owner reports 10 2017-Q4: 6 owner reports 6 2018-Q1: 8 owner reports 8 2018-Q2: 4 owner reports 4 2018-Q3: 9 owner reports 9 2018-Q4: 6 owner reports 6 2019-Q1: 4 owner reports 4 2019-Q2: 13 owner reports 13 2019-Q3: 6 owner reports 6 2019-Q4: 10 owner reports 10 2020-Q1: 11 owner reports 11 2020-Q2: 6 owner reports 6 2020-Q3: 11 owner reports 11 2020-Q4: 10 owner reports 10 2021-Q1: 8 owner reports 8 2021-Q2: 2 owner reports 2 2021-Q3: 4 owner reports 4 2021-Q4: 2 owner reports 2 2022-Q1: 4 owner reports 4 2022-Q2: 4 owner reports 4 2022-Q3: 8 owner reports 8 2022-Q4: 5 owner reports 5 2023-Q1: 7 owner reports 7 2023-Q2: 15 owner reports 15 2023-Q3: 14 owner reports 14 2023-Q4: 11 owner reports 11 2024-Q1: 4 owner reports 4 2024-Q2: 3 owner reports 3 2024-Q3: 10 owner reports 10 2024-Q4: 5 owner reports 5 2025-Q1: 3 owner reports 3 2025-Q2: 4 owner reports 4 2025-Q3: 3 owner reports 3 2025-Q4: 6 owner reports 6 2026-Q1: 9 owner reports 9 2026-Q2: 1 owner reports 1 2026-Q3: 3 owner reports 3 Owner reports Jan 2016 Jul 2026 Recall campaign 16V168000 ◆ Recall campaign 16V168000 Recall campaign 16V249000 ◆ Recall campaign 16V249000 Recall campaign 16V814000 ◆ Recall campaign 16V814000 Recall campaign 17E061000 ◆ Recall campaign 17E061000 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Recall campaign 20V475000 ◆ Recall campaign 20V475000 Recall campaign 20V699000 ◆ Recall campaign 20V699000 Recall campaign 22V406000 ◆ Recall campaign 22V406000 Recall campaign 23V411000 ◆ Recall campaign 23V411000 Investigation PE19014 ● Investigation PE19014 Investigation EA21002 ● Investigation EA21002 Investigation EA23001 ● Investigation EA23001
  • Campaign 17E061000 was reported 363 days after the first earlier complaint mapped to its component.
  • Campaign 18V332000 was reported 710 days after the first earlier complaint mapped to its component.
  • Campaign 20V475000 was reported 1,392 days after the first earlier complaint mapped to its component.
  • Campaign 20V699000 was reported 1,483 days after the first earlier complaint mapped to its component.
  • Campaign 22V406000 was reported 1,858 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2016-Q1 Owner reports 2
2016-Q2 Owner reports 12
2016-Q3 Owner reports 12
2016-Q4 Owner reports 17
2017-Q1 Owner reports 8
2017-Q2 Owner reports 7
2017-Q3 Owner reports 10
2017-Q4 Owner reports 6
2018-Q1 Owner reports 8
2018-Q2 Owner reports 4
2018-Q3 Owner reports 9
2018-Q4 Owner reports 6
2019-Q1 Owner reports 4
2019-Q2 Owner reports 13
2019-Q3 Owner reports 6
2019-Q4 Owner reports 10
2020-Q1 Owner reports 11
2020-Q2 Owner reports 6
2020-Q3 Owner reports 11
2020-Q4 Owner reports 10
2021-Q1 Owner reports 8
2021-Q2 Owner reports 2
2021-Q3 Owner reports 4
2021-Q4 Owner reports 2
2022-Q1 Owner reports 4
2022-Q2 Owner reports 4
2022-Q3 Owner reports 8
2022-Q4 Owner reports 5
2023-Q1 Owner reports 7
2023-Q2 Owner reports 15
2023-Q3 Owner reports 14
2023-Q4 Owner reports 11
2024-Q1 Owner reports 4
2024-Q2 Owner reports 3
2024-Q3 Owner reports 10
2024-Q4 Owner reports 5
2025-Q1 Owner reports 3
2025-Q2 Owner reports 4
2025-Q3 Owner reports 3
2025-Q4 Owner reports 6
2026-Q1 Owner reports 9
2026-Q2 Owner reports 1
2026-Q3 Owner reports 3
Recall campaign 1 16V168000
Recall campaign 1 16V249000
Recall campaign 1 16V814000
Recall campaign 1 17E061000
Recall campaign 1 18V332000
Recall campaign 1 20V475000
Recall campaign 1 20V699000
Recall campaign 1 22V406000
Recall campaign 1 23V411000
Defect investigation 1 PE19014
Defect investigation 1 EA21002
Defect investigation 1 EA23001
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (9)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 16V168000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V249000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 16V814000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source, can increase the risk of a fire.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 17E061000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
    Remedy:
    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18V332000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 20V475000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    An engine stall can increase the risk of a crash.
    Remedy:
    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 20V699000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    Combustion in the intake manifold can increase the risk of a fire.
    Remedy:
    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 22V406000

    Report date
    Component:
    FUEL SYSTEM, DIESEL
    Consequence:
    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
    Remedy:
    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 23V411000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An engine stall can increase the risk of a crash.
    Remedy:
    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 307 complaints · page 1 of 13

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources