2018 JEEP GRAND CHEROKEE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 844 complaints · 11 recalls
Most-reported system: ELECTRICAL SYSTEM (202 complaints · 23.9%)
Safety signals:
  • Crashes 42
  • Fires 10
  • Injuries 33
  • Deaths 0
Compare with 2017 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 202 of 844 owner complaints (23.9%) in this vehicle snapshot. ELECTRICAL SYSTEM: 202 complaints, 23.9% of reports ELECTRICAL SYSTEM 202 · 23.9% · 1 crash reports 4 fire reports ENGINE: 83 complaints, 9.8% of reports ENGINE 83 · 9.8% · 1 crash reports 3 fire reports POWER TRAIN: 50 complaints, 5.9% of reports POWER TRAIN 50 · 5.9% · 6 crash reports 1 fire reports FUEL SYSTEM: 44 complaints, 5.2% of reports FUEL SYSTEM 44 · 5.2% · 1 crash reports SERVICE BRAKES: 37 complaints, 4.4% of reports SERVICE BRAKES 37 · 4.4% · 3 crash reports VEHICLE SPEED CONTROL: 26 complaints, 3.1% of reports VEHICLE SPEED CONTROL 26 · 3.1% · 8 crash reports EXTERIOR LIGHTING: 16 complaints, 1.9% of reports EXTERIOR LIGHTING 16 · 1.9% AIR BAGS: 15 complaints, 1.8% of reports AIR BAGS 15 · 1.8% · 8 crash reports VISIBILITY: 15 complaints, 1.8% of reports VISIBILITY 15 · 1.8% UNKNOWN OR OTHER: 376 complaints, 44.5% of reports UNKNOWN OR OTHER 376 · 44.5% · 9 crash reports 2 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 202 23.9% 1 crashes · 4 fires
ENGINE 83 9.8% 1 crashes · 3 fires
POWER TRAIN 50 5.9% 6 crashes · 1 fires
FUEL SYSTEM 44 5.2% 1 crashes · 0 fires
SERVICE BRAKES 37 4.4% 3 crashes · 0 fires
VEHICLE SPEED CONTROL 26 3.1% 8 crashes · 0 fires
EXTERIOR LIGHTING 16 1.9% 0 crashes · 0 fires
AIR BAGS 15 1.8% 8 crashes · 0 fires
VISIBILITY 15 1.8% 0 crashes · 0 fires
UNKNOWN OR OTHER 376 44.5% 9 crashes · 2 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2017; the first recall shown was reported in Jan 2018. 2017-Q4: 1 owner reports 1 2018-Q1: 5 owner reports 5 2018-Q2: 20 owner reports 20 2018-Q3: 19 owner reports 19 2018-Q4: 16 owner reports 16 2019-Q1: 8 owner reports 8 2019-Q2: 27 owner reports 27 2019-Q3: 19 owner reports 19 2019-Q4: 11 owner reports 11 2020-Q1: 13 owner reports 13 2020-Q2: 6 owner reports 6 2020-Q3: 14 owner reports 14 2020-Q4: 9 owner reports 9 2021-Q1: 24 owner reports 24 2021-Q2: 16 owner reports 16 2021-Q3: 27 owner reports 27 2021-Q4: 43 owner reports 43 2022-Q1: 23 owner reports 23 2022-Q2: 29 owner reports 29 2022-Q3: 52 owner reports 52 2022-Q4: 57 owner reports 57 2023-Q1: 48 owner reports 48 2023-Q2: 36 owner reports 36 2023-Q3: 43 owner reports 43 2023-Q4: 40 owner reports 40 2024-Q1: 25 owner reports 25 2024-Q2: 28 owner reports 28 2024-Q3: 23 owner reports 23 2024-Q4: 18 owner reports 18 2025-Q1: 19 owner reports 19 2025-Q2: 20 owner reports 20 2025-Q3: 31 owner reports 31 2025-Q4: 27 owner reports 27 2026-Q1: 17 owner reports 17 2026-Q2: 20 owner reports 20 2026-Q3: 10 owner reports 10 Owner reports Oct 2017 Jul 2026 Recall campaign 18V048000 ◆ Recall campaign 18V048000 Recall campaign 18V280000 ◆ Recall campaign 18V280000 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Recall campaign 18V524000 ◆ Recall campaign 18V524000 Recall campaign 18E097000 ◆ Recall campaign 18E097000 Recall campaign 18V759000 ◆ Recall campaign 18V759000 Recall campaign 20V699000 ◆ Recall campaign 20V699000 Recall campaign 22V406000 ◆ Recall campaign 22V406000 Recall campaign 22V426000 ◆ Recall campaign 22V426000 Recall campaign 23V411000 ◆ Recall campaign 23V411000 Recall campaign 24V838000 ◆ Recall campaign 24V838000 Investigation PE19014 ● Investigation PE19014 Investigation EA21002 ● Investigation EA21002 Investigation EA23001 ● Investigation EA23001
  • Campaign 18V280000 was reported 7 days after the first earlier complaint mapped to its component.
  • Campaign 18V332000 was reported 158 days after the first earlier complaint mapped to its component.
  • Campaign 18V524000 was reported 242 days after the first earlier complaint mapped to its component.
  • Campaign 18E097000 was reported 259 days after the first earlier complaint mapped to its component.
  • Campaign 18V759000 was reported 259 days after the first earlier complaint mapped to its component.
  • Campaign 20V699000 was reported 967 days after the first earlier complaint mapped to its component.
  • Campaign 22V406000 was reported 1,519 days after the first earlier complaint mapped to its component.
  • Campaign 22V426000 was reported 1,391 days after the first earlier complaint mapped to its component.
  • Campaign 24V838000 was reported 2,273 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2017-Q4 Owner reports 1
2018-Q1 Owner reports 5
2018-Q2 Owner reports 20
2018-Q3 Owner reports 19
2018-Q4 Owner reports 16
2019-Q1 Owner reports 8
2019-Q2 Owner reports 27
2019-Q3 Owner reports 19
2019-Q4 Owner reports 11
2020-Q1 Owner reports 13
2020-Q2 Owner reports 6
2020-Q3 Owner reports 14
2020-Q4 Owner reports 9
2021-Q1 Owner reports 24
2021-Q2 Owner reports 16
2021-Q3 Owner reports 27
2021-Q4 Owner reports 43
2022-Q1 Owner reports 23
2022-Q2 Owner reports 29
2022-Q3 Owner reports 52
2022-Q4 Owner reports 57
2023-Q1 Owner reports 48
2023-Q2 Owner reports 36
2023-Q3 Owner reports 43
2023-Q4 Owner reports 40
2024-Q1 Owner reports 25
2024-Q2 Owner reports 28
2024-Q3 Owner reports 23
2024-Q4 Owner reports 18
2025-Q1 Owner reports 19
2025-Q2 Owner reports 20
2025-Q3 Owner reports 31
2025-Q4 Owner reports 27
2026-Q1 Owner reports 17
2026-Q2 Owner reports 20
2026-Q3 Owner reports 10
Recall campaign 1 18V048000
Recall campaign 1 18V280000
Recall campaign 1 18V332000
Recall campaign 1 18V524000
Recall campaign 1 18E097000
Recall campaign 1 18V759000
Recall campaign 1 20V699000
Recall campaign 1 22V406000
Recall campaign 1 22V426000
Recall campaign 1 23V411000
Recall campaign 1 24V838000
Defect investigation 1 PE19014
Defect investigation 1 EA21002
Defect investigation 1 EA23001
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (11)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 18E097000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 18V048000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
    Remedy:
    Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 18V280000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V332000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18V524000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A vehicle stall can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 18V759000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 20V699000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    Combustion in the intake manifold can increase the risk of a fire.
    Remedy:
    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 22V406000

    Report date
    Component:
    FUEL SYSTEM, DIESEL
    Consequence:
    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
    Remedy:
    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 22V426000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
    Remedy:
    This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 23V411000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An engine stall can increase the risk of a crash.
    Remedy:
    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 24V838000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
    Remedy:
    Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 844 complaints · page 1 of 34

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources