2019 JEEP GRAND CHEROKEE — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 20V183000 was reported 387 days after the first earlier complaint mapped to its component.
• Campaign 20V699000 was reported 408 days after the first earlier complaint mapped to its component.
• Campaign 22V406000 was reported 13 days after the first earlier complaint mapped to its component.
• Campaign 22V426000 was reported 1,137 days after the first earlier complaint mapped to its component.
• Campaign 24V838000 was reported 2,019 days after the first earlier complaint mapped to its component.

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 20V183000

   Report date

   Mar 26, 2020

   Component:

   POWER TRAIN

   Consequence:

   A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

   Remedy:

   Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 20V191000

   Report date

   Sep 10, 2020

   Component:

   BACK OVER PREVENTION

   Consequence:

   The lingering rearview image can distract the driver, increasing the risk of a crash.

   Remedy:

   Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 20V699000

   Report date

   Nov 12, 2020

   Component:

   ENGINE AND ENGINE COOLING

   Consequence:

   Combustion in the intake manifold can increase the risk of a fire.

   Remedy:

   FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 22V406000

   Report date

   Jun 9, 2022

   Component:

   FUEL SYSTEM, DIESEL

   Consequence:

   Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

   Remedy:

   Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 22V426000

   Report date

   Jun 9, 2022

   Component:

   SERVICE BRAKES, HYDRAULIC

   Consequence:

   A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

   Remedy:

   This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 23V411000

   Report date

   Jun 8, 2023

   Component:

   Not available in the source record

   Consequence:

   An engine stall can increase the risk of a crash.

   Remedy:

   Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

   View authoritative NHTSA record →

7. Manufacturer action

   Recall campaign 24V838000

   Report date

   Nov 7, 2024

   Component:

   SERVICE BRAKES, HYDRAULIC

   Consequence:

   A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

   Remedy:

   Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

   View authoritative NHTSA record →