2011 TOYOTA VENZA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 59 complaints · 6 recalls
Most-reported system: ELECTRICAL SYSTEM (8 complaints · 13.6%)
Safety signals:
  • Crashes 5
  • Fires 2
  • Injuries 7
  • Deaths 0
Compare with 2010 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 8 of 59 owner complaints (13.6%) in this vehicle snapshot. ELECTRICAL SYSTEM: 8 complaints, 13.6% of reports ELECTRICAL SYSTEM 8 · 13.6% · 2 fire reports SERVICE BRAKES: 7 complaints, 11.9% of reports SERVICE BRAKES 7 · 11.9% · 1 crash reports EXTERIOR LIGHTING: 4 complaints, 6.8% of reports EXTERIOR LIGHTING 4 · 6.8% STEERING: 4 complaints, 6.8% of reports STEERING 4 · 6.8% SUSPENSION: 4 complaints, 6.8% of reports SUSPENSION 4 · 6.8% AIR BAGS: 3 complaints, 5.1% of reports AIR BAGS 3 · 5.1% · 2 crash reports ENGINE: 3 complaints, 5.1% of reports ENGINE 3 · 5.1% · 1 crash reports VEHICLE SPEED CONTROL: 3 complaints, 5.1% of reports VEHICLE SPEED CONTROL 3 · 5.1% VISIBILITY: 3 complaints, 5.1% of reports VISIBILITY 3 · 5.1% UNKNOWN OR OTHER: 21 complaints, 35.6% of reports UNKNOWN OR OTHER 21 · 35.6% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 8 13.6% 0 crashes · 2 fires
SERVICE BRAKES 7 11.9% 1 crashes · 0 fires
EXTERIOR LIGHTING 4 6.8% 0 crashes · 0 fires
STEERING 4 6.8% 0 crashes · 0 fires
SUSPENSION 4 6.8% 0 crashes · 0 fires
AIR BAGS 3 5.1% 2 crashes · 0 fires
ENGINE 3 5.1% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 3 5.1% 0 crashes · 0 fires
VISIBILITY 3 5.1% 0 crashes · 0 fires
UNKNOWN OR OTHER 21 35.6% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2011; the first recall shown was reported in Jun 2011. 2011-Q3: 1 owner reports 1 2011-Q4: 3 owner reports 3 2012-Q1: 1 owner reports 1 2012-Q3: 2 owner reports 2 2012-Q4: 1 owner reports 1 2013-Q2: 1 owner reports 1 2013-Q3: 3 owner reports 3 2014-Q1: 2 owner reports 2 2014-Q4: 2 owner reports 2 2015-Q1: 2 owner reports 2 2015-Q2: 3 owner reports 3 2015-Q3: 1 owner reports 1 2015-Q4: 2 owner reports 2 2016-Q1: 1 owner reports 1 2016-Q2: 2 owner reports 2 2016-Q3: 2 owner reports 2 2016-Q4: 2 owner reports 2 2017-Q2: 1 owner reports 1 2017-Q3: 3 owner reports 3 2017-Q4: 1 owner reports 1 2018-Q1: 1 owner reports 1 2018-Q2: 4 owner reports 4 2018-Q3: 1 owner reports 1 2018-Q4: 2 owner reports 2 2019-Q1: 2 owner reports 2 2019-Q4: 3 owner reports 3 2020-Q1: 1 owner reports 1 2021-Q2: 1 owner reports 1 2021-Q3: 1 owner reports 1 2023-Q3: 2 owner reports 2 2023-Q4: 2 owner reports 2 2024-Q1: 1 owner reports 1 2025-Q1: 1 owner reports 1 2025-Q3: 1 owner reports 1 Owner reports Jun 2011 Jul 2025 Recall campaign 11V306000 ◆ Recall campaign 11V306000 Recall campaign 12V091000 ◆ Recall campaign 12V091000 Recall campaign 13V014000 ◆ Recall campaign 13V014000 Recall campaign 13V123000 ◆ Recall campaign 13V123000 Recall campaign 14V743000 ◆ Recall campaign 14V743000 Recall campaign 21V257000 ◆ Recall campaign 21V257000
  • Campaign 13V123000 was reported 517 days after the first earlier complaint mapped to its component.
  • Campaign 14V743000 was reported 1,106 days after the first earlier complaint mapped to its component.
  • Campaign 21V257000 was reported 1,371 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2011-Q3 Owner reports 1
2011-Q4 Owner reports 3
2012-Q1 Owner reports 1
2012-Q3 Owner reports 2
2012-Q4 Owner reports 1
2013-Q2 Owner reports 1
2013-Q3 Owner reports 3
2014-Q1 Owner reports 2
2014-Q4 Owner reports 2
2015-Q1 Owner reports 2
2015-Q2 Owner reports 3
2015-Q3 Owner reports 1
2015-Q4 Owner reports 2
2016-Q1 Owner reports 1
2016-Q2 Owner reports 2
2016-Q3 Owner reports 2
2016-Q4 Owner reports 2
2017-Q2 Owner reports 1
2017-Q3 Owner reports 3
2017-Q4 Owner reports 1
2018-Q1 Owner reports 1
2018-Q2 Owner reports 4
2018-Q3 Owner reports 1
2018-Q4 Owner reports 2
2019-Q1 Owner reports 2
2019-Q4 Owner reports 3
2020-Q1 Owner reports 1
2021-Q2 Owner reports 1
2021-Q3 Owner reports 1
2023-Q3 Owner reports 2
2023-Q4 Owner reports 2
2024-Q1 Owner reports 1
2025-Q1 Owner reports 1
2025-Q3 Owner reports 1
Recall campaign 1 11V306000
Recall campaign 1 12V091000
Recall campaign 1 13V014000
Recall campaign 1 13V123000
Recall campaign 1 14V743000
Recall campaign 1 21V257000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 11V306000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    SHOULD THE DRIVE SHAFT BREAK DURING VEHICLE OPERATION, THE VEHICLE WILL LOSE POWER WITHOUT PRIOR WARNING. LOSS OF MOTIVE POWER WITHOUT WARNING MAY INCREASE THE RISK OF A CRASH.
    Remedy:
    TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE DRIVE SHAFT, AND, IF THE DRIVE SHAFT IS IDENTIFIED AS ONE THAT MAY NOT HAVE BEEN CORRECTLY MANUFACTURED, IT WILL BE REPLACED WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL BEGAN ON JUNE 22, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 12V091000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
    Remedy:
    TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 13V014000

    Report date
    Component:
    AIR BAGS
    Consequence:
    If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
    Remedy:
    Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 13V123000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
    Remedy:
    Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 14V743000

    Report date
    Component:
    SEATS
    Consequence:
    Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
    Remedy:
    SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 21V257000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
    Remedy:
    Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
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EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources