2011 VOLKSWAGEN JETTA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 594 complaints · 0 recalls
Most-reported system: FUEL SYSTEM (135 complaints · 22.7%)
Safety signals:
  • Crashes 27
  • Fires 9
  • Injuries 15
  • Deaths 0
Compare with 2010 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 135 of 594 owner complaints (22.7%) in this vehicle snapshot. FUEL SYSTEM: 135 complaints, 22.7% of reports FUEL SYSTEM 135 · 22.7% · 1 fire reports ELECTRICAL SYSTEM: 114 complaints, 19.2% of reports ELECTRICAL SYSTEM 114 · 19.2% · 3 crash reports 1 fire reports ENGINE: 64 complaints, 10.8% of reports ENGINE 64 · 10.8% · 2 crash reports 2 fire reports POWER TRAIN: 42 complaints, 7.1% of reports POWER TRAIN 42 · 7.1% · 4 crash reports EXTERIOR LIGHTING: 38 complaints, 6.4% of reports EXTERIOR LIGHTING 38 · 6.4% · 1 crash reports 1 fire reports AIR BAGS: 20 complaints, 3.4% of reports AIR BAGS 20 · 3.4% · 8 crash reports VISIBILITY: 20 complaints, 3.4% of reports VISIBILITY 20 · 3.4% STEERING: 17 complaints, 2.9% of reports STEERING 17 · 2.9% · 3 crash reports SERVICE BRAKES: 16 complaints, 2.7% of reports SERVICE BRAKES 16 · 2.7% · 1 crash reports 1 fire reports UNKNOWN OR OTHER: 209 complaints, 35.2% of reports UNKNOWN OR OTHER 209 · 35.2% · 5 crash reports 2 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 135 22.7% 0 crashes · 1 fires
ELECTRICAL SYSTEM 114 19.2% 3 crashes · 1 fires
ENGINE 64 10.8% 2 crashes · 2 fires
POWER TRAIN 42 7.1% 4 crashes · 0 fires
EXTERIOR LIGHTING 38 6.4% 1 crashes · 1 fires
AIR BAGS 20 3.4% 8 crashes · 0 fires
VISIBILITY 20 3.4% 0 crashes · 0 fires
STEERING 17 2.9% 3 crashes · 0 fires
SERVICE BRAKES 16 2.7% 1 crashes · 1 fires
UNKNOWN OR OTHER 209 35.2% 5 crashes · 2 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2010. 2010-Q4: 7 owner reports 7 2011-Q1: 8 owner reports 8 2011-Q2: 30 owner reports 30 2011-Q3: 39 owner reports 39 2011-Q4: 20 owner reports 20 2012-Q1: 9 owner reports 9 2012-Q2: 9 owner reports 9 2012-Q3: 16 owner reports 16 2012-Q4: 14 owner reports 14 2013-Q1: 9 owner reports 9 2013-Q2: 11 owner reports 11 2013-Q3: 10 owner reports 10 2013-Q4: 5 owner reports 5 2014-Q1: 17 owner reports 17 2014-Q2: 14 owner reports 14 2014-Q3: 27 owner reports 27 2014-Q4: 19 owner reports 19 2015-Q1: 20 owner reports 20 2015-Q2: 16 owner reports 16 2015-Q3: 19 owner reports 19 2015-Q4: 24 owner reports 24 2016-Q1: 12 owner reports 12 2016-Q2: 7 owner reports 7 2016-Q3: 23 owner reports 23 2016-Q4: 7 owner reports 7 2017-Q1: 7 owner reports 7 2017-Q2: 7 owner reports 7 2017-Q3: 17 owner reports 17 2017-Q4: 8 owner reports 8 2018-Q1: 7 owner reports 7 2018-Q2: 6 owner reports 6 2018-Q3: 13 owner reports 13 2018-Q4: 5 owner reports 5 2019-Q1: 8 owner reports 8 2019-Q2: 11 owner reports 11 2019-Q3: 19 owner reports 19 2019-Q4: 13 owner reports 13 2020-Q1: 10 owner reports 10 2020-Q2: 6 owner reports 6 2020-Q3: 5 owner reports 5 2020-Q4: 9 owner reports 9 2021-Q1: 4 owner reports 4 2021-Q2: 5 owner reports 5 2021-Q3: 2 owner reports 2 2021-Q4: 5 owner reports 5 2022-Q1: 2 owner reports 2 2022-Q2: 3 owner reports 3 2022-Q3: 3 owner reports 3 2022-Q4: 5 owner reports 5 2023-Q1: 4 owner reports 4 2023-Q2: 1 owner reports 1 2023-Q3: 3 owner reports 3 2023-Q4: 1 owner reports 1 2024-Q1: 3 owner reports 3 2024-Q2: 4 owner reports 4 2024-Q3: 3 owner reports 3 2025-Q2: 1 owner reports 1 2025-Q3: 2 owner reports 2 Owner reports Oct 2010 Jul 2025 Investigation EA11003 ● Investigation EA11003 Investigation PE11023 ● Investigation PE11023 Investigation PE15010 ● Investigation PE15010 Investigation RQ17009 ● Investigation RQ17009 Investigation EA18003 ● Investigation EA18003
View timeline records as a table
Date Record type Count Record identifier
2010-Q4 Owner reports 7
2011-Q1 Owner reports 8
2011-Q2 Owner reports 30
2011-Q3 Owner reports 39
2011-Q4 Owner reports 20
2012-Q1 Owner reports 9
2012-Q2 Owner reports 9
2012-Q3 Owner reports 16
2012-Q4 Owner reports 14
2013-Q1 Owner reports 9
2013-Q2 Owner reports 11
2013-Q3 Owner reports 10
2013-Q4 Owner reports 5
2014-Q1 Owner reports 17
2014-Q2 Owner reports 14
2014-Q3 Owner reports 27
2014-Q4 Owner reports 19
2015-Q1 Owner reports 20
2015-Q2 Owner reports 16
2015-Q3 Owner reports 19
2015-Q4 Owner reports 24
2016-Q1 Owner reports 12
2016-Q2 Owner reports 7
2016-Q3 Owner reports 23
2016-Q4 Owner reports 7
2017-Q1 Owner reports 7
2017-Q2 Owner reports 7
2017-Q3 Owner reports 17
2017-Q4 Owner reports 8
2018-Q1 Owner reports 7
2018-Q2 Owner reports 6
2018-Q3 Owner reports 13
2018-Q4 Owner reports 5
2019-Q1 Owner reports 8
2019-Q2 Owner reports 11
2019-Q3 Owner reports 19
2019-Q4 Owner reports 13
2020-Q1 Owner reports 10
2020-Q2 Owner reports 6
2020-Q3 Owner reports 5
2020-Q4 Owner reports 9
2021-Q1 Owner reports 4
2021-Q2 Owner reports 5
2021-Q3 Owner reports 2
2021-Q4 Owner reports 5
2022-Q1 Owner reports 2
2022-Q2 Owner reports 3
2022-Q3 Owner reports 3
2022-Q4 Owner reports 5
2023-Q1 Owner reports 4
2023-Q2 Owner reports 1
2023-Q3 Owner reports 3
2023-Q4 Owner reports 1
2024-Q1 Owner reports 3
2024-Q2 Owner reports 4
2024-Q3 Owner reports 3
2025-Q2 Owner reports 1
2025-Q3 Owner reports 2
Defect investigation 1 EA11003
Defect investigation 1 PE11023
Defect investigation 1 PE15010
Defect investigation 1 RQ17009
Defect investigation 1 EA18003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (0)

Official safety recall campaigns filed with NHTSA

Zero safety recalls recorded for this model year in official NHTSA records.

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot Aug 21, 2026
Safety incident filters
Showing 0 of 594 complaints · page 1 of 24

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot Aug 21, 2026
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources