2010 DODGE JOURNEY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 981 complaints · 3 recalls
Most-reported system: ELECTRICAL SYSTEM (417 complaints · 42.5%)
Safety signals:
  • Crashes 18
  • Fires 16
  • Injuries 19
  • Deaths 0
Compare with 2009 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 417 of 981 owner complaints (42.5%) in this vehicle snapshot. ELECTRICAL SYSTEM: 417 complaints, 42.5% of reports ELECTRICAL SYSTEM 417 · 42.5% · 2 crash reports 6 fire reports ENGINE: 117 complaints, 11.9% of reports ENGINE 117 · 11.9% · 3 crash reports 4 fire reports SERVICE BRAKES: 91 complaints, 9.3% of reports SERVICE BRAKES 91 · 9.3% · 2 crash reports STEERING: 57 complaints, 5.8% of reports STEERING 57 · 5.8% · 1 crash reports 1 fire reports POWER TRAIN: 33 complaints, 3.4% of reports POWER TRAIN 33 · 3.4% · 2 fire reports EXTERIOR LIGHTING: 28 complaints, 2.9% of reports EXTERIOR LIGHTING 28 · 2.9% AIR BAGS: 25 complaints, 2.6% of reports AIR BAGS 25 · 2.6% · 5 crash reports 1 fire reports VEHICLE SPEED CONTROL: 22 complaints, 2.2% of reports VEHICLE SPEED CONTROL 22 · 2.2% · 1 crash reports VISIBILITY: 15 complaints, 1.5% of reports VISIBILITY 15 · 1.5% UNKNOWN OR OTHER: 220 complaints, 22.4% of reports UNKNOWN OR OTHER 220 · 22.4% · 5 crash reports 4 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 417 42.5% 2 crashes · 6 fires
ENGINE 117 11.9% 3 crashes · 4 fires
SERVICE BRAKES 91 9.3% 2 crashes · 0 fires
STEERING 57 5.8% 1 crashes · 1 fires
POWER TRAIN 33 3.4% 0 crashes · 2 fires
EXTERIOR LIGHTING 28 2.9% 0 crashes · 0 fires
AIR BAGS 25 2.6% 5 crashes · 1 fires
VEHICLE SPEED CONTROL 22 2.2% 1 crashes · 0 fires
VISIBILITY 15 1.5% 0 crashes · 0 fires
UNKNOWN OR OTHER 220 22.4% 5 crashes · 4 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2010; the first recall shown was reported in Oct 2010. 2010-Q1: 1 owner reports 1 2010-Q2: 2 owner reports 2 2010-Q3: 4 owner reports 4 2010-Q4: 7 owner reports 7 2011-Q1: 13 owner reports 13 2011-Q2: 12 owner reports 12 2011-Q3: 21 owner reports 21 2011-Q4: 10 owner reports 10 2012-Q1: 13 owner reports 13 2012-Q2: 13 owner reports 13 2012-Q3: 15 owner reports 15 2012-Q4: 9 owner reports 9 2013-Q1: 10 owner reports 10 2013-Q2: 14 owner reports 14 2013-Q3: 14 owner reports 14 2013-Q4: 11 owner reports 11 2014-Q1: 15 owner reports 15 2014-Q2: 20 owner reports 20 2014-Q3: 32 owner reports 32 2014-Q4: 35 owner reports 35 2015-Q1: 33 owner reports 33 2015-Q2: 45 owner reports 45 2015-Q3: 69 owner reports 69 2015-Q4: 46 owner reports 46 2016-Q1: 32 owner reports 32 2016-Q2: 30 owner reports 30 2016-Q3: 27 owner reports 27 2016-Q4: 19 owner reports 19 2017-Q1: 15 owner reports 15 2017-Q2: 21 owner reports 21 2017-Q3: 18 owner reports 18 2017-Q4: 14 owner reports 14 2018-Q1: 16 owner reports 16 2018-Q2: 31 owner reports 31 2018-Q3: 24 owner reports 24 2018-Q4: 25 owner reports 25 2019-Q1: 24 owner reports 24 2019-Q2: 37 owner reports 37 2019-Q3: 32 owner reports 32 2019-Q4: 15 owner reports 15 2020-Q1: 25 owner reports 25 2020-Q2: 14 owner reports 14 2020-Q3: 17 owner reports 17 2020-Q4: 6 owner reports 6 2021-Q1: 11 owner reports 11 2021-Q2: 8 owner reports 8 2021-Q3: 3 owner reports 3 2021-Q4: 6 owner reports 6 2022-Q1: 2 owner reports 2 2022-Q2: 3 owner reports 3 2022-Q3: 3 owner reports 3 2022-Q4: 1 owner reports 1 2023-Q1: 1 owner reports 1 2023-Q2: 5 owner reports 5 2023-Q3: 3 owner reports 3 2023-Q4: 5 owner reports 5 2024-Q1: 4 owner reports 4 2024-Q2: 2 owner reports 2 2024-Q3: 3 owner reports 3 2024-Q4: 2 owner reports 2 2025-Q1: 1 owner reports 1 2025-Q2: 2 owner reports 2 2025-Q3: 2 owner reports 2 2025-Q4: 1 owner reports 1 2026-Q1: 3 owner reports 3 2026-Q2: 2 owner reports 2 2026-Q3: 2 owner reports 2 Owner reports Jan 2010 Jul 2026 Recall campaign 10V475000 ◆ Recall campaign 10V475000 Recall campaign 14V373000 ◆ Recall campaign 14V373000 Recall campaign 16V273000 ◆ Recall campaign 16V273000 Investigation RQ14002 ● Investigation RQ14002 Investigation DP14004 ● Investigation DP14004 Investigation PE19014 ● Investigation PE19014 Investigation EA24003 ● Investigation EA24003
  • Campaign 16V273000 was reported 1,842 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2010-Q1 Owner reports 1
2010-Q2 Owner reports 2
2010-Q3 Owner reports 4
2010-Q4 Owner reports 7
2011-Q1 Owner reports 13
2011-Q2 Owner reports 12
2011-Q3 Owner reports 21
2011-Q4 Owner reports 10
2012-Q1 Owner reports 13
2012-Q2 Owner reports 13
2012-Q3 Owner reports 15
2012-Q4 Owner reports 9
2013-Q1 Owner reports 10
2013-Q2 Owner reports 14
2013-Q3 Owner reports 14
2013-Q4 Owner reports 11
2014-Q1 Owner reports 15
2014-Q2 Owner reports 20
2014-Q3 Owner reports 32
2014-Q4 Owner reports 35
2015-Q1 Owner reports 33
2015-Q2 Owner reports 45
2015-Q3 Owner reports 69
2015-Q4 Owner reports 46
2016-Q1 Owner reports 32
2016-Q2 Owner reports 30
2016-Q3 Owner reports 27
2016-Q4 Owner reports 19
2017-Q1 Owner reports 15
2017-Q2 Owner reports 21
2017-Q3 Owner reports 18
2017-Q4 Owner reports 14
2018-Q1 Owner reports 16
2018-Q2 Owner reports 31
2018-Q3 Owner reports 24
2018-Q4 Owner reports 25
2019-Q1 Owner reports 24
2019-Q2 Owner reports 37
2019-Q3 Owner reports 32
2019-Q4 Owner reports 15
2020-Q1 Owner reports 25
2020-Q2 Owner reports 14
2020-Q3 Owner reports 17
2020-Q4 Owner reports 6
2021-Q1 Owner reports 11
2021-Q2 Owner reports 8
2021-Q3 Owner reports 3
2021-Q4 Owner reports 6
2022-Q1 Owner reports 2
2022-Q2 Owner reports 3
2022-Q3 Owner reports 3
2022-Q4 Owner reports 1
2023-Q1 Owner reports 1
2023-Q2 Owner reports 5
2023-Q3 Owner reports 3
2023-Q4 Owner reports 5
2024-Q1 Owner reports 4
2024-Q2 Owner reports 2
2024-Q3 Owner reports 3
2024-Q4 Owner reports 2
2025-Q1 Owner reports 1
2025-Q2 Owner reports 2
2025-Q3 Owner reports 2
2025-Q4 Owner reports 1
2026-Q1 Owner reports 3
2026-Q2 Owner reports 2
2026-Q3 Owner reports 2
Recall campaign 1 10V475000
Recall campaign 1 14V373000
Recall campaign 1 16V273000
Defect investigation 1 RQ14002
Defect investigation 1 DP14004
Defect investigation 1 PE19014
Defect investigation 1 EA24003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 10V475000

    Report date
    Component:
    STEERING
    Consequence:
    LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.
    Remedy:
    DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 14V373000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 16V273000

    Report date
    Component:
    STEERING
    Consequence:
    A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 981 complaints · page 1 of 40

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources