2018 DODGE JOURNEY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 227 complaints · 6 recalls
Most-reported system: ELECTRICAL SYSTEM (29 complaints · 12.8%)
Safety signals:
  • Crashes 7
  • Fires 1
  • Injuries 7
  • Deaths 0
Compare with 2017 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 29 of 227 owner complaints (12.8%) in this vehicle snapshot. ELECTRICAL SYSTEM: 29 complaints, 12.8% of reports ELECTRICAL SYSTEM 29 · 12.8% EXTERIOR LIGHTING: 19 complaints, 8.4% of reports EXTERIOR LIGHTING 19 · 8.4% SERVICE BRAKES: 18 complaints, 7.9% of reports SERVICE BRAKES 18 · 7.9% VEHICLE SPEED CONTROL: 17 complaints, 7.5% of reports VEHICLE SPEED CONTROL 17 · 7.5% · 1 crash reports BACK OVER PREVENTION: 16 complaints, 7.1% of reports BACK OVER PREVENTION 16 · 7.1% ENGINE: 15 complaints, 6.6% of reports ENGINE 15 · 6.6% POWER TRAIN: 11 complaints, 4.8% of reports POWER TRAIN 11 · 4.8% STEERING: 10 complaints, 4.4% of reports STEERING 10 · 4.4% SUSPENSION: 6 complaints, 2.6% of reports SUSPENSION 6 · 2.6% UNKNOWN OR OTHER: 77 complaints, 33.9% of reports UNKNOWN OR OTHER 77 · 33.9% · 4 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 29 12.8% 0 crashes · 0 fires
EXTERIOR LIGHTING 19 8.4% 0 crashes · 0 fires
SERVICE BRAKES 18 7.9% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 17 7.5% 1 crashes · 0 fires
BACK OVER PREVENTION 16 7.1% 0 crashes · 0 fires
ENGINE 15 6.6% 0 crashes · 0 fires
POWER TRAIN 11 4.8% 0 crashes · 0 fires
STEERING 10 4.4% 0 crashes · 0 fires
SUSPENSION 6 2.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 77 33.9% 4 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2018; the first recall shown was reported in May 2018. 2018-Q2: 2 owner reports 2 2018-Q3: 4 owner reports 4 2018-Q4: 6 owner reports 6 2019-Q1: 7 owner reports 7 2019-Q2: 11 owner reports 11 2019-Q3: 14 owner reports 14 2019-Q4: 5 owner reports 5 2020-Q1: 5 owner reports 5 2020-Q2: 5 owner reports 5 2020-Q3: 7 owner reports 7 2020-Q4: 8 owner reports 8 2021-Q1: 4 owner reports 4 2021-Q2: 7 owner reports 7 2021-Q3: 1 owner reports 1 2021-Q4: 3 owner reports 3 2022-Q1: 3 owner reports 3 2022-Q2: 4 owner reports 4 2022-Q3: 2 owner reports 2 2022-Q4: 2 owner reports 2 2023-Q1: 9 owner reports 9 2023-Q2: 2 owner reports 2 2023-Q3: 11 owner reports 11 2023-Q4: 11 owner reports 11 2024-Q1: 7 owner reports 7 2024-Q2: 3 owner reports 3 2024-Q3: 9 owner reports 9 2024-Q4: 11 owner reports 11 2025-Q1: 7 owner reports 7 2025-Q2: 11 owner reports 11 2025-Q3: 13 owner reports 13 2025-Q4: 10 owner reports 10 2026-Q1: 8 owner reports 8 2026-Q2: 4 owner reports 4 2026-Q3: 11 owner reports 11 Owner reports Apr 2018 Jul 2026 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Recall campaign 18V396000 ◆ Recall campaign 18V396000 Recall campaign 18V398000 ◆ Recall campaign 18V398000 Recall campaign 18V523000 ◆ Recall campaign 18V523000 Recall campaign 18V524000 ◆ Recall campaign 18V524000 Recall campaign 22V723000 ◆ Recall campaign 22V723000 Investigation PE19014 ● Investigation PE19014 Investigation PE24006 ● Investigation PE24006 Investigation EA24003 ● Investigation EA24003
  • Campaign 18V523000 was reported 31 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2018-Q2 Owner reports 2
2018-Q3 Owner reports 4
2018-Q4 Owner reports 6
2019-Q1 Owner reports 7
2019-Q2 Owner reports 11
2019-Q3 Owner reports 14
2019-Q4 Owner reports 5
2020-Q1 Owner reports 5
2020-Q2 Owner reports 5
2020-Q3 Owner reports 7
2020-Q4 Owner reports 8
2021-Q1 Owner reports 4
2021-Q2 Owner reports 7
2021-Q3 Owner reports 1
2021-Q4 Owner reports 3
2022-Q1 Owner reports 3
2022-Q2 Owner reports 4
2022-Q3 Owner reports 2
2022-Q4 Owner reports 2
2023-Q1 Owner reports 9
2023-Q2 Owner reports 2
2023-Q3 Owner reports 11
2023-Q4 Owner reports 11
2024-Q1 Owner reports 7
2024-Q2 Owner reports 3
2024-Q3 Owner reports 9
2024-Q4 Owner reports 11
2025-Q1 Owner reports 7
2025-Q2 Owner reports 11
2025-Q3 Owner reports 13
2025-Q4 Owner reports 10
2026-Q1 Owner reports 8
2026-Q2 Owner reports 4
2026-Q3 Owner reports 11
Recall campaign 1 18V332000
Recall campaign 1 18V396000
Recall campaign 1 18V398000
Recall campaign 1 18V523000
Recall campaign 1 18V524000
Recall campaign 1 22V723000
Defect investigation 1 PE19014
Defect investigation 1 PE24006
Defect investigation 1 EA24003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 18V332000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 18V396000

    Report date
    Component:
    VISIBILITY
    Consequence:
    If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 18V398000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A loss of image in the rearview camera while backing up can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V523000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A reduction of braking performance can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18V524000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A vehicle stall can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 22V723000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
    Remedy:
    Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 227 complaints · page 1 of 10

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources