2017 DODGE JOURNEY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-21 196 complaints · 0 recalls

Verdict & Safety Summary

Most-reported system: ELECTRICAL SYSTEM (30 complaints · 15.3%)
Safety signals:
  • Crashes 12
  • Fires 7
  • Injuries 13
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 30 of 196 owner complaints (15.3%) in this vehicle snapshot. ELECTRICAL SYSTEM: 30 complaints, 15.3% of reports ELECTRICAL SYSTEM 30 · 15.3% · 1 crash reports 3 fire reports ENGINE: 25 complaints, 12.8% of reports ENGINE 25 · 12.8% · 3 fire reports POWER TRAIN: 22 complaints, 11.2% of reports POWER TRAIN 22 · 11.2% AIR BAGS: 18 complaints, 9.2% of reports AIR BAGS 18 · 9.2% · 8 crash reports 1 fire reports VEHICLE SPEED CONTROL: 16 complaints, 8.2% of reports VEHICLE SPEED CONTROL 16 · 8.2% · 2 crash reports STEERING: 12 complaints, 6.1% of reports STEERING 12 · 6.1% FUEL SYSTEM: 8 complaints, 4.1% of reports FUEL SYSTEM 8 · 4.1% SEAT BELTS: 6 complaints, 3.1% of reports SEAT BELTS 6 · 3.1% SERVICE BRAKES: 4 complaints, 2.0% of reports SERVICE BRAKES 4 · 2.0% · 1 crash reports UNKNOWN OR OTHER: 52 complaints, 26.5% of reports UNKNOWN OR OTHER 52 · 26.5% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 30 15.3% 1 crashes · 3 fires
ENGINE 25 12.8% 0 crashes · 3 fires
POWER TRAIN 22 11.2% 0 crashes · 0 fires
AIR BAGS 18 9.2% 8 crashes · 1 fires
VEHICLE SPEED CONTROL 16 8.2% 2 crashes · 0 fires
STEERING 12 6.1% 0 crashes · 0 fires
FUEL SYSTEM 8 4.1% 0 crashes · 0 fires
SEAT BELTS 6 3.1% 0 crashes · 0 fires
SERVICE BRAKES 4 2.0% 1 crashes · 0 fires
UNKNOWN OR OTHER 52 26.5% 0 crashes · 0 fires
NHTSA Consumer Complaints, none on file, and NHTSA Defect Investigations Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2017. 2017-Q1: 1 owner reports 1 2017-Q4: 4 owner reports 4 2018-Q1: 5 owner reports 5 2018-Q2: 6 owner reports 6 2018-Q3: 11 owner reports 11 2018-Q4: 4 owner reports 4 2019-Q1: 5 owner reports 5 2019-Q2: 11 owner reports 11 2019-Q3: 16 owner reports 16 2019-Q4: 13 owner reports 13 2020-Q1: 9 owner reports 9 2020-Q2: 2 owner reports 2 2020-Q3: 6 owner reports 6 2020-Q4: 3 owner reports 3 2021-Q1: 7 owner reports 7 2021-Q2: 1 owner reports 1 2021-Q3: 4 owner reports 4 2021-Q4: 3 owner reports 3 2022-Q1: 5 owner reports 5 2022-Q2: 8 owner reports 8 2022-Q3: 2 owner reports 2 2022-Q4: 5 owner reports 5 2023-Q1: 4 owner reports 4 2023-Q2: 4 owner reports 4 2023-Q3: 9 owner reports 9 2023-Q4: 5 owner reports 5 2024-Q1: 2 owner reports 2 2024-Q2: 7 owner reports 7 2024-Q3: 7 owner reports 7 2024-Q4: 1 owner reports 1 2025-Q1: 7 owner reports 7 2025-Q2: 1 owner reports 1 2025-Q3: 7 owner reports 7 2025-Q4: 5 owner reports 5 2026-Q1: 2 owner reports 2 2026-Q2: 3 owner reports 3 2026-Q3: 1 owner reports 1 Owner reports Jan 2017 Jul 2026 Investigation PE19014 ● Investigation PE19014 Investigation PE24006 ● Investigation PE24006 Investigation EA24003 ● Investigation EA24003
View timeline records as a table
Date Record type Count Record identifier
2017-Q1 Owner reports 1
2017-Q4 Owner reports 4
2018-Q1 Owner reports 5
2018-Q2 Owner reports 6
2018-Q3 Owner reports 11
2018-Q4 Owner reports 4
2019-Q1 Owner reports 5
2019-Q2 Owner reports 11
2019-Q3 Owner reports 16
2019-Q4 Owner reports 13
2020-Q1 Owner reports 9
2020-Q2 Owner reports 2
2020-Q3 Owner reports 6
2020-Q4 Owner reports 3
2021-Q1 Owner reports 7
2021-Q2 Owner reports 1
2021-Q3 Owner reports 4
2021-Q4 Owner reports 3
2022-Q1 Owner reports 5
2022-Q2 Owner reports 8
2022-Q3 Owner reports 2
2022-Q4 Owner reports 5
2023-Q1 Owner reports 4
2023-Q2 Owner reports 4
2023-Q3 Owner reports 9
2023-Q4 Owner reports 5
2024-Q1 Owner reports 2
2024-Q2 Owner reports 7
2024-Q3 Owner reports 7
2024-Q4 Owner reports 1
2025-Q1 Owner reports 7
2025-Q2 Owner reports 1
2025-Q3 Owner reports 7
2025-Q4 Owner reports 5
2026-Q1 Owner reports 2
2026-Q2 Owner reports 3
2026-Q3 Owner reports 1
Defect investigation 1 PE19014
Defect investigation 1 PE24006
Defect investigation 1 EA24003

Safety Recalls (0)

Official safety recall campaigns filed with NHTSA

Zero safety recalls recorded for this model year in official NHTSA records.

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot Aug 21, 2026
Safety incident filters
Showing 0 of 196 complaints · page 1 of 8

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot Aug 21, 2026
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources