2013 DODGE JOURNEY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 352 complaints · 4 recalls
Most-reported system: ENGINE (54 complaints · 15.3%)
Safety signals:
  • Crashes 19
  • Fires 9
  • Injuries 32
  • Deaths 0
Compare with 2012 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 54 of 352 owner complaints (15.3%) in this vehicle snapshot. ENGINE: 54 complaints, 15.3% of reports ENGINE 54 · 15.3% · 4 fire reports ELECTRICAL SYSTEM: 47 complaints, 13.4% of reports ELECTRICAL SYSTEM 47 · 13.4% · 2 crash reports 1 fire reports SERVICE BRAKES: 33 complaints, 9.4% of reports SERVICE BRAKES 33 · 9.4% · 4 crash reports AIR BAGS: 28 complaints, 8.0% of reports AIR BAGS 28 · 8.0% · 7 crash reports 1 fire reports POWER TRAIN: 23 complaints, 6.5% of reports POWER TRAIN 23 · 6.5% · 1 crash reports STEERING: 19 complaints, 5.4% of reports STEERING 19 · 5.4% SUSPENSION: 7 complaints, 2.0% of reports SUSPENSION 7 · 2.0% VEHICLE SPEED CONTROL: 7 complaints, 2.0% of reports VEHICLE SPEED CONTROL 7 · 2.0% · 1 crash reports 1 fire reports FUEL SYSTEM: 6 complaints, 1.7% of reports FUEL SYSTEM 6 · 1.7% · 1 fire reports UNKNOWN OR OTHER: 123 complaints, 34.9% of reports UNKNOWN OR OTHER 123 · 34.9% · 2 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 54 15.3% 0 crashes · 4 fires
ELECTRICAL SYSTEM 47 13.4% 2 crashes · 1 fires
SERVICE BRAKES 33 9.4% 4 crashes · 0 fires
AIR BAGS 28 8.0% 7 crashes · 1 fires
POWER TRAIN 23 6.5% 1 crashes · 0 fires
STEERING 19 5.4% 0 crashes · 0 fires
SUSPENSION 7 2.0% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 7 2.0% 1 crashes · 1 fires
FUEL SYSTEM 6 1.7% 0 crashes · 1 fires
UNKNOWN OR OTHER 123 34.9% 2 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2013; the first recall shown was reported in Jul 2015. 2013-Q2: 1 owner reports 1 2013-Q4: 2 owner reports 2 2014-Q1: 4 owner reports 4 2014-Q2: 4 owner reports 4 2014-Q3: 4 owner reports 4 2014-Q4: 5 owner reports 5 2015-Q1: 1 owner reports 1 2015-Q2: 7 owner reports 7 2015-Q3: 16 owner reports 16 2015-Q4: 23 owner reports 23 2016-Q1: 21 owner reports 21 2016-Q2: 9 owner reports 9 2016-Q3: 10 owner reports 10 2016-Q4: 4 owner reports 4 2017-Q1: 8 owner reports 8 2017-Q2: 5 owner reports 5 2017-Q3: 6 owner reports 6 2017-Q4: 6 owner reports 6 2018-Q1: 8 owner reports 8 2018-Q2: 6 owner reports 6 2018-Q3: 10 owner reports 10 2018-Q4: 10 owner reports 10 2019-Q1: 12 owner reports 12 2019-Q2: 10 owner reports 10 2019-Q3: 18 owner reports 18 2019-Q4: 17 owner reports 17 2020-Q1: 12 owner reports 12 2020-Q2: 13 owner reports 13 2020-Q3: 22 owner reports 22 2020-Q4: 4 owner reports 4 2021-Q1: 7 owner reports 7 2021-Q2: 3 owner reports 3 2021-Q3: 5 owner reports 5 2021-Q4: 6 owner reports 6 2022-Q1: 2 owner reports 2 2022-Q2: 4 owner reports 4 2022-Q3: 5 owner reports 5 2022-Q4: 3 owner reports 3 2023-Q1: 3 owner reports 3 2023-Q2: 2 owner reports 2 2023-Q3: 5 owner reports 5 2023-Q4: 2 owner reports 2 2024-Q1: 2 owner reports 2 2024-Q2: 4 owner reports 4 2024-Q3: 4 owner reports 4 2024-Q4: 2 owner reports 2 2025-Q1: 3 owner reports 3 2025-Q2: 1 owner reports 1 2025-Q3: 2 owner reports 2 2025-Q4: 3 owner reports 3 2026-Q1: 3 owner reports 3 2026-Q2: 2 owner reports 2 2026-Q3: 1 owner reports 1 Owner reports Apr 2013 Jul 2026 Recall campaign 15V431000 ◆ Recall campaign 15V431000 Recall campaign 15V675000 ◆ Recall campaign 15V675000 Recall campaign 16V273000 ◆ Recall campaign 16V273000 Recall campaign 17V432000 ◆ Recall campaign 17V432000 Investigation PE19014 ● Investigation PE19014 Investigation EA24003 ● Investigation EA24003
  • Campaign 15V431000 was reported 330 days after the first earlier complaint mapped to its component.
  • Campaign 16V273000 was reported 506 days after the first earlier complaint mapped to its component.
  • Campaign 17V432000 was reported 1,509 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2013-Q2 Owner reports 1
2013-Q4 Owner reports 2
2014-Q1 Owner reports 4
2014-Q2 Owner reports 4
2014-Q3 Owner reports 4
2014-Q4 Owner reports 5
2015-Q1 Owner reports 1
2015-Q2 Owner reports 7
2015-Q3 Owner reports 16
2015-Q4 Owner reports 23
2016-Q1 Owner reports 21
2016-Q2 Owner reports 9
2016-Q3 Owner reports 10
2016-Q4 Owner reports 4
2017-Q1 Owner reports 8
2017-Q2 Owner reports 5
2017-Q3 Owner reports 6
2017-Q4 Owner reports 6
2018-Q1 Owner reports 8
2018-Q2 Owner reports 6
2018-Q3 Owner reports 10
2018-Q4 Owner reports 10
2019-Q1 Owner reports 12
2019-Q2 Owner reports 10
2019-Q3 Owner reports 18
2019-Q4 Owner reports 17
2020-Q1 Owner reports 12
2020-Q2 Owner reports 13
2020-Q3 Owner reports 22
2020-Q4 Owner reports 4
2021-Q1 Owner reports 7
2021-Q2 Owner reports 3
2021-Q3 Owner reports 5
2021-Q4 Owner reports 6
2022-Q1 Owner reports 2
2022-Q2 Owner reports 4
2022-Q3 Owner reports 5
2022-Q4 Owner reports 3
2023-Q1 Owner reports 3
2023-Q2 Owner reports 2
2023-Q3 Owner reports 5
2023-Q4 Owner reports 2
2024-Q1 Owner reports 2
2024-Q2 Owner reports 4
2024-Q3 Owner reports 4
2024-Q4 Owner reports 2
2025-Q1 Owner reports 3
2025-Q2 Owner reports 1
2025-Q3 Owner reports 2
2025-Q4 Owner reports 3
2026-Q1 Owner reports 3
2026-Q2 Owner reports 2
2026-Q3 Owner reports 1
Recall campaign 1 15V431000
Recall campaign 1 15V675000
Recall campaign 1 16V273000
Recall campaign 1 17V432000
Defect investigation 1 PE19014
Defect investigation 1 EA24003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 15V431000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
    Remedy:
    Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 15V675000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 16V273000

    Report date
    Component:
    STEERING
    Consequence:
    A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 17V432000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 352 complaints · page 1 of 15

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources