2014 DODGE JOURNEY — Owner-Reported Problems
NHTSA Office of Defects Investigation Snapshot 2026-08-22 405 complaints · 7 recalls
Verdict & Safety Summary
Most-reported system: ENGINE (72 complaints · 17.8%)
Safety signals:
- Crashes 26
- Fires 8
- Injuries 38
- Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ENGINE | 72 | 17.8% | 0 crashes · 3 fires |
| ELECTRICAL SYSTEM | 55 | 13.6% | 2 crashes · 1 fires |
| SERVICE BRAKES | 33 | 8.2% | 6 crashes · 0 fires |
| POWER TRAIN | 25 | 6.2% | 0 crashes · 0 fires |
| AIR BAGS | 22 | 5.4% | 5 crashes · 0 fires |
| STEERING | 22 | 5.4% | 4 crashes · 1 fires |
| VEHICLE SPEED CONTROL | 19 | 4.7% | 2 crashes · 0 fires |
| SEAT BELTS | 7 | 1.7% | 2 crashes · 0 fires |
| STRUCTURE | 6 | 1.5% | 2 crashes · 0 fires |
| UNKNOWN OR OTHER | 133 | 32.8% | 4 crashes · 2 fires |
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 14V711000 was reported 119 days after the first earlier complaint mapped to its component.
- Campaign 15V431000 was reported 326 days after the first earlier complaint mapped to its component.
- Campaign 16V273000 was reported 583 days after the first earlier complaint mapped to its component.
- Campaign 17V432000 was reported 1,169 days after the first earlier complaint mapped to its component.
- Campaign 18V332000 was reported 1,484 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2014-Q1 | Owner reports | 1 | |
| 2014-Q2 | Owner reports | 2 | |
| 2014-Q3 | Owner reports | 7 | |
| 2014-Q4 | Owner reports | 10 | |
| 2015-Q1 | Owner reports | 3 | |
| 2015-Q2 | Owner reports | 8 | |
| 2015-Q3 | Owner reports | 21 | |
| 2015-Q4 | Owner reports | 40 | |
| 2016-Q1 | Owner reports | 20 | |
| 2016-Q2 | Owner reports | 8 | |
| 2016-Q3 | Owner reports | 16 | |
| 2016-Q4 | Owner reports | 7 | |
| 2017-Q1 | Owner reports | 8 | |
| 2017-Q2 | Owner reports | 5 | |
| 2017-Q3 | Owner reports | 9 | |
| 2017-Q4 | Owner reports | 6 | |
| 2018-Q1 | Owner reports | 8 | |
| 2018-Q2 | Owner reports | 9 | |
| 2018-Q3 | Owner reports | 10 | |
| 2018-Q4 | Owner reports | 11 | |
| 2019-Q1 | Owner reports | 9 | |
| 2019-Q2 | Owner reports | 14 | |
| 2019-Q3 | Owner reports | 14 | |
| 2019-Q4 | Owner reports | 15 | |
| 2020-Q1 | Owner reports | 8 | |
| 2020-Q2 | Owner reports | 7 | |
| 2020-Q3 | Owner reports | 22 | |
| 2020-Q4 | Owner reports | 9 | |
| 2021-Q1 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 13 | |
| 2021-Q3 | Owner reports | 5 | |
| 2021-Q4 | Owner reports | 2 | |
| 2022-Q1 | Owner reports | 2 | |
| 2022-Q2 | Owner reports | 3 | |
| 2022-Q3 | Owner reports | 6 | |
| 2022-Q4 | Owner reports | 7 | |
| 2023-Q1 | Owner reports | 7 | |
| 2023-Q2 | Owner reports | 5 | |
| 2023-Q3 | Owner reports | 4 | |
| 2023-Q4 | Owner reports | 4 | |
| 2024-Q1 | Owner reports | 7 | |
| 2024-Q2 | Owner reports | 4 | |
| 2024-Q3 | Owner reports | 4 | |
| 2024-Q4 | Owner reports | 3 | |
| 2025-Q1 | Owner reports | 5 | |
| 2025-Q2 | Owner reports | 2 | |
| 2025-Q3 | Owner reports | 3 | |
| 2025-Q4 | Owner reports | 4 | |
| 2026-Q1 | Owner reports | 1 | |
| 2026-Q2 | Owner reports | 4 | |
| 2026-Q3 | Owner reports | 2 | |
| Recall campaign | 1 | 14V711000 | |
| Recall campaign | 1 | 15V431000 | |
| Recall campaign | 1 | 15V675000 | |
| Recall campaign | 1 | 16V273000 | |
| Recall campaign | 1 | 17V432000 | |
| Recall campaign | 1 | 17V824000 | |
| Recall campaign | 1 | 18V332000 | |
| Defect investigation | 1 | PE19014 | |
| Defect investigation | 1 | EA24003 |
Safety Recalls (7)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 14V711000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.
-
Manufacturer action
Recall campaign 15V431000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
- Remedy:
- Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
-
Manufacturer action
Recall campaign 15V675000
- Report date
- Component:
- Not available in the source record
- Consequence:
- If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
-
Manufacturer action
Recall campaign 16V273000
- Report date
- Component:
- STEERING
- Consequence:
- A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
-
Manufacturer action
Recall campaign 17V432000
- Report date
- Component:
- AIR BAGS
- Consequence:
- Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
- Remedy:
- Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
-
Manufacturer action
Recall campaign 17V824000
- Report date
- Component:
- Not available in the source record
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy:
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
-
Manufacturer action
Recall campaign 18V332000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Showing 0 of 405 complaints · page 1 of 17
No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Adjacent Model Years
Immediate preceding and succeeding model year records
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.