2015 DODGE JOURNEY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 551 complaints · 6 recalls
Most-reported system: ENGINE (81 complaints · 14.7%)
Safety signals:
  • Crashes 30
  • Fires 9
  • Injuries 47
  • Deaths 0
Compare with 2014 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 81 of 551 owner complaints (14.7%) in this vehicle snapshot. ENGINE: 81 complaints, 14.7% of reports ENGINE 81 · 14.7% · 1 crash reports 1 fire reports POWER TRAIN: 58 complaints, 10.5% of reports POWER TRAIN 58 · 10.5% · 1 crash reports ELECTRICAL SYSTEM: 55 complaints, 10.0% of reports ELECTRICAL SYSTEM 55 · 10.0% · 1 crash reports 3 fire reports AIR BAGS: 45 complaints, 8.2% of reports AIR BAGS 45 · 8.2% · 11 crash reports SERVICE BRAKES: 36 complaints, 6.5% of reports SERVICE BRAKES 36 · 6.5% · 5 crash reports STEERING: 30 complaints, 5.4% of reports STEERING 30 · 5.4% VEHICLE SPEED CONTROL: 23 complaints, 4.2% of reports VEHICLE SPEED CONTROL 23 · 4.2% · 2 crash reports FUEL SYSTEM: 9 complaints, 1.6% of reports FUEL SYSTEM 9 · 1.6% SUSPENSION: 5 complaints, 0.9% of reports SUSPENSION 5 · 0.9% UNKNOWN OR OTHER: 200 complaints, 36.3% of reports UNKNOWN OR OTHER 200 · 36.3% · 8 crash reports 5 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 81 14.7% 1 crashes · 1 fires
POWER TRAIN 58 10.5% 1 crashes · 0 fires
ELECTRICAL SYSTEM 55 10.0% 1 crashes · 3 fires
AIR BAGS 45 8.2% 11 crashes · 0 fires
SERVICE BRAKES 36 6.5% 5 crashes · 0 fires
STEERING 30 5.4% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 23 4.2% 2 crashes · 0 fires
FUEL SYSTEM 9 1.6% 0 crashes · 0 fires
SUSPENSION 5 0.9% 0 crashes · 0 fires
UNKNOWN OR OTHER 200 36.3% 8 crashes · 5 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2014; the first recall shown was reported in Nov 2014. 2014-Q4: 1 owner reports 1 2015-Q2: 4 owner reports 4 2015-Q3: 13 owner reports 13 2015-Q4: 34 owner reports 34 2016-Q1: 17 owner reports 17 2016-Q2: 8 owner reports 8 2016-Q3: 8 owner reports 8 2016-Q4: 1 owner reports 1 2017-Q1: 7 owner reports 7 2017-Q2: 10 owner reports 10 2017-Q3: 17 owner reports 17 2017-Q4: 10 owner reports 10 2018-Q1: 10 owner reports 10 2018-Q2: 19 owner reports 19 2018-Q3: 18 owner reports 18 2018-Q4: 25 owner reports 25 2019-Q1: 8 owner reports 8 2019-Q2: 26 owner reports 26 2019-Q3: 28 owner reports 28 2019-Q4: 17 owner reports 17 2020-Q1: 12 owner reports 12 2020-Q2: 15 owner reports 15 2020-Q3: 30 owner reports 30 2020-Q4: 28 owner reports 28 2021-Q1: 7 owner reports 7 2021-Q2: 18 owner reports 18 2021-Q3: 14 owner reports 14 2021-Q4: 13 owner reports 13 2022-Q1: 9 owner reports 9 2022-Q2: 5 owner reports 5 2022-Q3: 10 owner reports 10 2022-Q4: 7 owner reports 7 2023-Q1: 6 owner reports 6 2023-Q2: 6 owner reports 6 2023-Q3: 13 owner reports 13 2023-Q4: 7 owner reports 7 2024-Q1: 12 owner reports 12 2024-Q2: 11 owner reports 11 2024-Q3: 6 owner reports 6 2024-Q4: 7 owner reports 7 2025-Q1: 4 owner reports 4 2025-Q2: 8 owner reports 8 2025-Q3: 7 owner reports 7 2025-Q4: 3 owner reports 3 2026-Q1: 5 owner reports 5 2026-Q2: 3 owner reports 3 2026-Q3: 4 owner reports 4 Owner reports Oct 2014 Jul 2026 Recall campaign 14V711000 ◆ Recall campaign 14V711000 Recall campaign 15V431000 ◆ Recall campaign 15V431000 Recall campaign 15V675000 ◆ Recall campaign 15V675000 Recall campaign 16V273000 ◆ Recall campaign 16V273000 Recall campaign 17V432000 ◆ Recall campaign 17V432000 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Investigation PE19014 ● Investigation PE19014 Investigation RQ22002 ● Investigation RQ22002 Investigation EA24003 ● Investigation EA24003
  • Campaign 15V431000 was reported 214 days after the first earlier complaint mapped to its component.
  • Campaign 16V273000 was reported 317 days after the first earlier complaint mapped to its component.
  • Campaign 17V432000 was reported 644 days after the first earlier complaint mapped to its component.
  • Campaign 18V332000 was reported 1,001 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2014-Q4 Owner reports 1
2015-Q2 Owner reports 4
2015-Q3 Owner reports 13
2015-Q4 Owner reports 34
2016-Q1 Owner reports 17
2016-Q2 Owner reports 8
2016-Q3 Owner reports 8
2016-Q4 Owner reports 1
2017-Q1 Owner reports 7
2017-Q2 Owner reports 10
2017-Q3 Owner reports 17
2017-Q4 Owner reports 10
2018-Q1 Owner reports 10
2018-Q2 Owner reports 19
2018-Q3 Owner reports 18
2018-Q4 Owner reports 25
2019-Q1 Owner reports 8
2019-Q2 Owner reports 26
2019-Q3 Owner reports 28
2019-Q4 Owner reports 17
2020-Q1 Owner reports 12
2020-Q2 Owner reports 15
2020-Q3 Owner reports 30
2020-Q4 Owner reports 28
2021-Q1 Owner reports 7
2021-Q2 Owner reports 18
2021-Q3 Owner reports 14
2021-Q4 Owner reports 13
2022-Q1 Owner reports 9
2022-Q2 Owner reports 5
2022-Q3 Owner reports 10
2022-Q4 Owner reports 7
2023-Q1 Owner reports 6
2023-Q2 Owner reports 6
2023-Q3 Owner reports 13
2023-Q4 Owner reports 7
2024-Q1 Owner reports 12
2024-Q2 Owner reports 11
2024-Q3 Owner reports 6
2024-Q4 Owner reports 7
2025-Q1 Owner reports 4
2025-Q2 Owner reports 8
2025-Q3 Owner reports 7
2025-Q4 Owner reports 3
2026-Q1 Owner reports 5
2026-Q2 Owner reports 3
2026-Q3 Owner reports 4
Recall campaign 1 14V711000
Recall campaign 1 15V431000
Recall campaign 1 15V675000
Recall campaign 1 16V273000
Recall campaign 1 17V432000
Recall campaign 1 18V332000
Defect investigation 1 PE19014
Defect investigation 1 RQ22002
Defect investigation 1 EA24003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (6)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14V711000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 15V431000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
    Remedy:
    Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 15V675000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 16V273000

    Report date
    Component:
    STEERING
    Consequence:
    A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 17V432000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 18V332000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 551 complaints · page 1 of 23

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources