2016 DODGE JOURNEY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 384 complaints · 4 recalls
Most-reported system: ENGINE (72 complaints · 18.8%)
Safety signals:
  • Crashes 19
  • Fires 4
  • Injuries 15
  • Deaths 0
Compare with 2015 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 72 of 384 owner complaints (18.8%) in this vehicle snapshot. ENGINE: 72 complaints, 18.8% of reports ENGINE 72 · 18.8% · 2 fire reports POWER TRAIN: 64 complaints, 16.7% of reports POWER TRAIN 64 · 16.7% · 1 crash reports 1 fire reports ELECTRICAL SYSTEM: 33 complaints, 8.6% of reports ELECTRICAL SYSTEM 33 · 8.6% · 1 fire reports STEERING: 28 complaints, 7.3% of reports STEERING 28 · 7.3% · 2 crash reports VEHICLE SPEED CONTROL: 23 complaints, 6.0% of reports VEHICLE SPEED CONTROL 23 · 6.0% · 1 crash reports SERVICE BRAKES: 17 complaints, 4.4% of reports SERVICE BRAKES 17 · 4.4% · 3 crash reports AIR BAGS: 14 complaints, 3.7% of reports AIR BAGS 14 · 3.7% · 5 crash reports EXTERIOR LIGHTING: 9 complaints, 2.3% of reports EXTERIOR LIGHTING 9 · 2.3% SEAT BELTS: 7 complaints, 1.8% of reports SEAT BELTS 7 · 1.8% UNKNOWN OR OTHER: 108 complaints, 28.1% of reports UNKNOWN OR OTHER 108 · 28.1% · 5 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 72 18.8% 0 crashes · 2 fires
POWER TRAIN 64 16.7% 1 crashes · 1 fires
ELECTRICAL SYSTEM 33 8.6% 0 crashes · 1 fires
STEERING 28 7.3% 2 crashes · 0 fires
VEHICLE SPEED CONTROL 23 6.0% 1 crashes · 0 fires
SERVICE BRAKES 17 4.4% 3 crashes · 0 fires
AIR BAGS 14 3.7% 5 crashes · 0 fires
EXTERIOR LIGHTING 9 2.3% 0 crashes · 0 fires
SEAT BELTS 7 1.8% 0 crashes · 0 fires
UNKNOWN OR OTHER 108 28.1% 5 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2016; the first recall shown was reported in May 2016. 2016-Q1: 1 owner reports 1 2016-Q2: 1 owner reports 1 2016-Q3: 7 owner reports 7 2016-Q4: 3 owner reports 3 2017-Q1: 4 owner reports 4 2017-Q2: 8 owner reports 8 2017-Q3: 9 owner reports 9 2017-Q4: 5 owner reports 5 2018-Q1: 9 owner reports 9 2018-Q2: 10 owner reports 10 2018-Q3: 11 owner reports 11 2018-Q4: 13 owner reports 13 2019-Q1: 23 owner reports 23 2019-Q2: 23 owner reports 23 2019-Q3: 20 owner reports 20 2019-Q4: 16 owner reports 16 2020-Q1: 16 owner reports 16 2020-Q2: 14 owner reports 14 2020-Q3: 14 owner reports 14 2020-Q4: 13 owner reports 13 2021-Q1: 14 owner reports 14 2021-Q2: 11 owner reports 11 2021-Q3: 9 owner reports 9 2021-Q4: 5 owner reports 5 2022-Q1: 6 owner reports 6 2022-Q2: 9 owner reports 9 2022-Q3: 5 owner reports 5 2022-Q4: 7 owner reports 7 2023-Q1: 8 owner reports 8 2023-Q2: 4 owner reports 4 2023-Q3: 9 owner reports 9 2023-Q4: 8 owner reports 8 2024-Q1: 6 owner reports 6 2024-Q2: 7 owner reports 7 2024-Q3: 10 owner reports 10 2024-Q4: 2 owner reports 2 2025-Q1: 7 owner reports 7 2025-Q2: 8 owner reports 8 2025-Q3: 7 owner reports 7 2025-Q4: 6 owner reports 6 2026-Q1: 6 owner reports 6 2026-Q2: 7 owner reports 7 2026-Q3: 3 owner reports 3 Owner reports Jan 2016 Jul 2026 Recall campaign 16V273000 ◆ Recall campaign 16V273000 Recall campaign 16V461000 ◆ Recall campaign 16V461000 Recall campaign 16V907000 ◆ Recall campaign 16V907000 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Investigation PE19014 ● Investigation PE19014 Investigation RQ22002 ● Investigation RQ22002 Investigation EA24003 ● Investigation EA24003
  • Campaign 16V907000 was reported 137 days after the first earlier complaint mapped to its component.
  • Campaign 18V332000 was reported 444 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2016-Q1 Owner reports 1
2016-Q2 Owner reports 1
2016-Q3 Owner reports 7
2016-Q4 Owner reports 3
2017-Q1 Owner reports 4
2017-Q2 Owner reports 8
2017-Q3 Owner reports 9
2017-Q4 Owner reports 5
2018-Q1 Owner reports 9
2018-Q2 Owner reports 10
2018-Q3 Owner reports 11
2018-Q4 Owner reports 13
2019-Q1 Owner reports 23
2019-Q2 Owner reports 23
2019-Q3 Owner reports 20
2019-Q4 Owner reports 16
2020-Q1 Owner reports 16
2020-Q2 Owner reports 14
2020-Q3 Owner reports 14
2020-Q4 Owner reports 13
2021-Q1 Owner reports 14
2021-Q2 Owner reports 11
2021-Q3 Owner reports 9
2021-Q4 Owner reports 5
2022-Q1 Owner reports 6
2022-Q2 Owner reports 9
2022-Q3 Owner reports 5
2022-Q4 Owner reports 7
2023-Q1 Owner reports 8
2023-Q2 Owner reports 4
2023-Q3 Owner reports 9
2023-Q4 Owner reports 8
2024-Q1 Owner reports 6
2024-Q2 Owner reports 7
2024-Q3 Owner reports 10
2024-Q4 Owner reports 2
2025-Q1 Owner reports 7
2025-Q2 Owner reports 8
2025-Q3 Owner reports 7
2025-Q4 Owner reports 6
2026-Q1 Owner reports 6
2026-Q2 Owner reports 7
2026-Q3 Owner reports 3
Recall campaign 1 16V273000
Recall campaign 1 16V461000
Recall campaign 1 16V907000
Recall campaign 1 18V332000
Defect investigation 1 PE19014
Defect investigation 1 RQ22002
Defect investigation 1 EA24003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 16V273000

    Report date
    Component:
    STEERING
    Consequence:
    A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V461000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 16V907000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    If the engine stalls, there is an increased the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V332000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 384 complaints · page 1 of 16

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources